Brother Industries Reviews | Glassdoor

Brother Industries Reviews

Updated November 12, 2017
126 reviews

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2.8
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Toshikazu Koike
50 Ratings

126 Employee Reviews

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Pros
  • Great people, good benefits an flexible schedule (in 14 reviews)

  • Brother has great benefits and is a great company (in 11 reviews)

Cons
  • There are constantly new hires in upper management positions but there aren't enough workers to do the actual work (in 13 reviews)

  • Senior Management let's you make decisions as long as it fits with their way of thinking only (in 5 reviews)

More Pros and Cons

  1. "Well Taken Care Of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Brother Industries full-time

    Pros

    Brother supplies their employees with choices with benefits and they are very good with being competitive in their salaries. They take care of their employees and they value your opinion for the most part.

    Cons

    If you don't have a degree you won't even be considered for employment...EVEN if you are more than qualified for the position withYEARS and YEARS of experience...like having a degree matters more than experience! Also you need to speak with your people to see who is being quite because they are afraid to speak the truth...because they know there manager will cause there work life hell.

    Advice to Management

    You need to consider ALL applicants regardless of not having a degree. Also, some of your managers need to be replaced, just because they have been there more than 10 years doesn't give them automatica rights to be management.


  2. "Very Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It was a well Oiled machine.

    Cons

    So many layers and difficult to accomplish change.

  3. Helpful (3)

    "Technical Services in Bartlett"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bartlett, TN
    Former Employee - Anonymous Employee in Bartlett, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brother Industries full-time (Less than a year)

    Pros

    Decent pay, great benefits, great commute, good work/life balance

    Cons

    - Disconnected HR, that is locked away from the entire downstairs, preventing employees to access HR when they need them.
    - Director-level bullying: Despite gaining 180% of my goals, the director/managers gave me a low score on my performance review because I had applied to another position within the company. In addition, they refused to approve school for someone with a 3.8 GPA, excellent, over-performing employee.
    - Sexist Environment: All offices are dominated by white males. Despite being salary and having direct reports, I was the only supervisor-level employee that had to sit in the cubical, while 4 hourly white males held offices (and the person before me, who had done the role -- a white male for 10 years -- had an office which remained empty).
    - 15+ year employees are being forced to retire or risk getting walked out
    - They're in the printing business. Who prints anymore?
    - Very old IT systems, which make each department have to hire mom-and-pop IT techs that rig business to work "well enough"

    Advice to Management

    Brother's President says that he wants people to accept leadership, regardless of one's position, yet the people that do this cannot be rewarded because your performance scores HAVE to go by the bell curve. While not everyone should be a fair ride, enforcing a bell curve when there shouldn't be one completely contradicts the progress you're pushing your people to do. Our director forced me to tell great employees they were underperformers, and it broke my heart to see how that affected their workplace satisfaction and personal-perception.


  4. Helpful (4)

    "Anonymous"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brother Industries full-time

    Pros

    Good Benefits and average pay.

    Cons

    Too many newbies that don't know what they are doing. Too many people want to be the boss. Managers have no clue what their subordinates do, but will quick to belittle and demoralize your dignity when a mistake is made. Small mistakes are unacceptable, but making a $5 million mistake on the financials is just fine.

    Advice to Management

    Hire real managers. Not the fresh out of college and I have no clue what I should be doing and get rid of the promoted ones (they have no management experience).


  5. Helpful (4)

    "Not the company they once were"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Bridgewater, NJ
    Former Employee - Sales in Bridgewater, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Brother Industries full-time (More than 8 years)

    Pros

    Great products. They once welcomed their people as if they had a job for life. Sadly their priorities have shifted.

    Cons

    Management lost touch with the fact that we were in the service business. Inclusion and reward became bully and threaten

    Advice to Management

    Remember your biggest asset is your people and the people will remember to do their best for you. Recognize the bully's and get back to real business.


  6. "A great company skillfully adapting to market challenges."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Generalist in Bethlehem, PA
    Former Employee - Human Resources Generalist in Bethlehem, PA
    Recommends
    Positive Outlook

    I worked at Brother Industries full-time (More than 3 years)

    Pros

    Strong (and growing) emphasis on recognition, innovative HR function that operates at a strategic level, "at your side" philosophy applied equally to customers and employees alike.

    Cons

    Some restructuring happening presently to help the company better serve its business to business customers - a must in a competitive marketplace, but this always creates some uncertainty along the way.

    Advice to Management

    Keep focused on becoming an agile company. That's no easy feat for a company of Brother's size and diverse product lines, but it's critical to outshining the competition.


  7. "Excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brother Industries full-time

    Pros

    Great company, good environment, good benefits

    Cons

    No cons, as long as you accomplish your tasks

  8. Helpful (3)

    "Run away from Brother Mobile Solutions!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brother Industries full-time (More than a year)

    Pros

    - Pay is good for level of competency that is expected
    - It's not hard to be the smartest person in the room

    Cons

    - Benefits are not as good as HR/Hiring Managers like to tout
    - Majority of employees are disgruntled ex-Pentex staff
    - Most departments are very old school in thinking and practice
    - Company cleaned house at the end of 2016 and senior leadership boasted about it on LinkedIn
    - Many inexperienced managers, hiring nepotism
    - If you believe in responsible, conscious spending - run for the hills! Budgets are spent willy-nilly particular in marketing deparment
    - Marketing department is an administrative function

    Advice to Management

    - Claiming that you're modern and tech forward doesn't mean you are; bring company up to the 21st century
    - Company meetings are uninformative and a waste of employee time
    - Consider hiring some new media, forward thinking employees
    - Develop an overall vision and communicate is property, clearly and efficiently
    - Local senior leadership are just pawns to Japanese leadership; company doesn't know how to regionalize leadership, business development, culture
    - Consider cleaning house of older leadership, those who have been with Mobile Solutions since inception are dragging down business, slowing productivity and setting a negative tone


  9. Helpful (3)

    "Struggling to adapt to modern times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Brother Industries full-time (More than 5 years)

    Pros

    Good health insurance and many great coworkers

    Cons

    Internal processes and procedures are antiquated. Micromanagement at every level. Pessimism is widespread. Management has not been effective at implementing a strategy for operating in a declining industry.

    Advice to Management

    Allow people at all levels more freedom to create and implement ideas. Phase out upper management.


  10. Helpful (3)

    "Big company being run like a small business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Marketing in Bridgewater, NJ
    Current Employee - Product Marketing in Bridgewater, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Brother Industries full-time (More than 5 years)

    Pros

    Nice office & the opportunity to get involved in (too) many projects.

    Cons

    Independent thinking is not encouraged. In fact, you are mostly told what to do by a group of aged leaders, then questioned when it doesn't work. Frustrating environment with very limited advancement opportunity.

    Advice to Management

    Senior management needs to step outside of their bubble and see what is happening in the rest of the world. A lot has changed in 25+ years but Brother is all they know. They need to get out of the way and let new thinking lead the business forward.


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