Brother Industries Reviews | Glassdoor

Brother Industries Reviews

Updated June 20, 2017
106 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Toshikazu Koike
40 Ratings

106 Employee Reviews

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Pros
  • Good benefits and work life balance (in 11 reviews)

  • Brother has great benefits and is a great company (in 10 reviews)

Cons
  • There are constantly new hires in upper management positions but there aren't enough workers to do the actual work (in 12 reviews)

  • There is also very little room for growth (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Department closed and responsibilities moved to Japan."

    Star Star Star Star Star
    Former Employee - Technology Manager in Bartlett, TN
    Former Employee - Technology Manager in Bartlett, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good people to work with and company treated all affected by layoffs with kindness and respect. I would work there again given the chance.

    Cons

    Being a Japanese owned company the business culture is very different from what I have been involved with before. Decisions made in secret.


  2. Helpful (2)

    "Don't plan on staying long"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bartlett, TN
    Current Employee - Anonymous Employee in Bartlett, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Brother Industries full-time (More than a year)

    Pros

    Really nice benefits. 10 paid holidays.

    Cons

    Pay average or below. Good workers saddled with even MORE work to make up for employees that don't perform (instead of weeding out non-performers). Don't buy into the corporate ideals spouted. They don't follow through with that stuff. Lots of stressed out managers.

  3. Helpful (2)

    "Export Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Export Coordinator in Memphis, TN
    Former Employee - Export Coordinator in Memphis, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Brother Industries full-time (More than 3 years)

    Pros

    Great people, ethical company, strives to imrpove

    Cons

    Not a lot of growth opportunities, outdated systems, aging workforce

    Advice to Management

    Listen to your employees


  4. Helpful (1)

    "Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Bridgewater, NJ
    Current Employee - Accountant in Bridgewater, NJ
    Doesn't Recommend
    Negative Outlook

    I have been working at Brother Industries full-time (More than a year)

    Pros

    Nice modern offices, friendly coworkers

    Cons

    No vision, too many management levels

    Advice to Management

    Trust people more


  5. "Good company overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bartlett, TN
    Former Employee - Anonymous Employee in Bartlett, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brother Industries (More than 10 years)

    Pros

    Great work environment. Good benefits. Great working relationships.

    Cons

    Not many cons. There is change in the HR organization (now Talent Management) that will be affecting how performance, benefits and bonuses are awarded.


  6. Helpful (4)

    "Great company. Sr. Management needs help."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bartlett, TN
    Former Employee - Anonymous Employee in Bartlett, TN
    Doesn't Recommend
    Negative Outlook

    I worked at Brother Industries (More than 10 years)

    Pros

    Brother has great benefits and is a great company.

    Cons

    Sr. Management needs to understand the business. Too many upper management positions filled from the outside. They do not understand the business and created too many layers between themselves and those who do the real work.

    Culture changed recently. Instead of the family environment nurtured throughout the years, now they only want millennials. They no longer care about employee dedication, just new blood.

    No room for growth.

    Advice to Management

    Learn the business before making decisions and jumping to conclusions.


  7. Helpful (2)

    "I love it here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bridgewater, NJ
    Current Employee - Anonymous Employee in Bridgewater, NJ
    Recommends
    Approves of CEO

    Pros

    I have been at Brother for just over a year and felt that I had an appropriate amount of time to completely digest and share my thoughts.

    Overall, I have to say this is a very good company to work for and would strongly recommend working at Brother to any of my colleagues or friends.

    From my perspective there is very limited politics and if you detect any, it has absolutely nothing to do with your ability to do your job. I have met some great (and helpful) people from all departments in the company who are eager to help you. Employees are very proud of their company and want it to succeed.

    I came from a much larger company and I like the fact that there are very few layers in management is a plus in my mind. I have yet to hear of a manager or director being shot-down for trying something new. If you can articulate your idea and provide a good rationale, you can be successful.

    In the past many employees were promoted based on their tenure with the company and not their ability to get the job done. The company has recently recognized that it couldn’t continue to do that and needs to promote people based on performance. What holds back some employees is their lack of experience. However, these employees seem eager to learn how to do their job better. There has been an influx of new employees over the past couple of years and they are creating a change for the positive. They are bringing new ways of thinking, creative approaches and innovation.

    While there are some pockets of poor leadership, the overall culture of the company is good. On a regular basis, management openly acknowledges and provides monetary rewards, recognizing employees that have completed a successful project or have demonstrated an act of making the company better. I also like the fact that Brother is socially responsible and gives back to the community.

    Cons

    I don't see anything worth mentioning

    Advice to Management

    Let your vision be heard – loud and clear. Keep thinking (and implementing) ways to acknowledge and reward employees for exceptional work.

  8. Helpful (1)

    "Great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bridgewater, NJ
    Current Employee - Anonymous Employee in Bridgewater, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brother Industries (More than a year)

    Pros

    People are fantastic. Management works hard to implement your ideas if you are willing to work hard alongside them. The Brother brand is small but mighty and that speaks volumes to its' growing presence across multiple industries. Brother embraces the entrepreneurial spirit and will reward you for going above and beyond. Lots of opportunities and resources to implement good and/or timely ideas for those who are persistent. The company has taken impactful steps to integrate employee development with their evolving business needs. Work/life balance is great and while not official across all departments management goes out of their way to help you regardless of title/org/dept. There is a place for everyone in this company whether you are a seasoned professional, ambitious intern, or mid-level employee. Benefits are plentiful and persistently broadcasted by the industrious and innovative HR team. Diversity, inclusion, and transparency is increasing company-wide. Leadership making an effort to "walk the talk" and show appreciation to their employees.

    Cons

    Innovation takes courage and persistency. Believe in the core values and mission that has kept this company strong for so long and those who share the vision will stay and help make the company great again.

    Advice to Management

    Keep doing what you are doing.


  9. Helpful (8)

    "Play the game"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bridgewater, NJ
    Current Employee - Anonymous Employee in Bridgewater, NJ
    Positive Outlook
    Approves of CEO

    I have been working at Brother Industries full-time

    Pros

    The company is competitive as far as salary and benefits go. If you present a vision for yourself and the career path you want to take as well as make sure you keep upper managements goals in mind while presenting your vision you can achieve your goals. Most employees are lifers which Brother encourages and seeks out in order to maintain a "family' atmosphere. If you do good work and are a go getter you will stand out and be recognized and rewarded. The company is doing well and very stable.

    Cons

    The company is having serious growing pains and identity issues as they find themselves boxed into the printer and sewing categories of womcumer electronics and not doing much in terms of finding new product categories. Coupled with the shift from big box retailers to online .com resellers. They have replaced their entire HR staff which is outnofntouch with the history and DNA of the company while there is serious cronyism among the new HR staff. Add to that, their old brothers club board of directors can't be touched and there are major conflicts of interest as some maintain multiple job titles across divisions. Some senior executives get away with making sexist remarks, offensive jokes, downright belittling some of their employees while that same executive enforces rules on others that aren't followed themselves. All in all as long as you make said executive look good and allow all your work flow through them you will be taken care of and compensated for your work. And at times be reminded how well you are compensated. The company is in the process of catching up with the 21st century as far as best practices and technology that employees need to be productive like many other companies enjoy and have enjoyed for some time. Upper management has a very bottom up approach to change meaning there is very little change being sponsored from the top brass albeit they talk alot about how they aspire to drive more change delm the top down but do very little to actually listen to the employees about what changes are truly needed. Much of the change being sponsored by upper management is too little and too late especially for a company who takes very long to implement things in general. As a result, while HR speaks of recruiting top talent, much of the top employees are leaving the company or have left already leaving a large gap in terms of succession planning and 'passing the torch' to keep things fluid.

    Advice to Management

    Just really read all of the above and face reality - listen to your employees and empower them. All of them who work hard not just the ones who are good at playing the game.


  10. "Sr Mgmt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Management in Bartlett, TN
    Former Employee - Senior Management in Bartlett, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brother Industries full-time

    Pros

    Brother's environment is centered around associate and customer satisfaction - it's not perfect but from the very top it is committed to the best products, service, and satisfaction rates among it's associates. The majority of it's employees are life long especially here in the US - I personally was not from the NJ office but was rewarded above and beyond for my delivery - promotions and responsibilities/opportunities were always made available and I was treated more than fair.

    Cons

    Salaries are low unless you've been there for a significant amount of time.

    Advice to Management

    To stay dynamic and be competitive in your recruiting work on ensuring your pay is competitive at go - the % cap to prevent a promotion from driving a persons pay up more than "x%" isn't in your best interest.


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