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Brown & Brown Insurance Reviews

Updated February 13, 2018
330 reviews

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3.1
StarStarStarStarStar
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Approve of CEO
Brown & Brown Insurance President & CEO J. Powell Brown
J. Powell Brown
155 Ratings

330 Employee Reviews

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Pros
  • Good atmosphere, good benefits, good management (in 16 reviews)

  • Good work environment to work in (in 16 reviews)

Cons
  • Absolutely NO training for either the Marketing Assistant or Account Manager positions (in 15 reviews)

  • Low pay compared to other brokers in the same industry (in 13 reviews)

More Pros and Cons

  1. "Great leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brown & Brown Insurance full-time (Less than a year)

    Pros

    The division president truly cares about the employees career growth and personal well being. A real leader that leads by example.

    Cons

    I can’t think of any cons


  2. Helpful (1)

    "Enjoyed my time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Dispatcher in Charlotte, NC
    Former Employee - Claims Dispatcher in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Brown & Brown Insurance full-time (More than 3 years)

    Pros

    I spent 3 years working for a company that Brown & Brown had purchased. I thought everything was run fairly and have no complaints.

    Cons

    No cons to speak of

    Advice to Management

    none

  3. Helpful (1)

    "Not what I though"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Brown & Brown Insurance full-time

    Pros

    Great people to work with

    Cons

    No real training, no reward for being hard working, only for being popular, if your not in sales your not making good money


  4. Helpful (1)

    "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brown & Brown Insurance full-time (More than a year)

    Pros

    Great people to work with, many of whom have grit. Management promotes a positive, meritocracy-based environment, and there are many opportunities to grow.

    Cons

    The company is working on it, but the tech and IT is a little behind. It'll get there, but it's been a slow process.

    Advice to Management

    Continue to offer perks and recognition to support staff, not just producers. These are the people who really lift the company up. Don't forget about them.


  5. Helpful (2)

    "OK Place to Work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brown & Brown Insurance full-time

    Pros

    Steady work Not much turnover

    Cons

    Very Cliquey, Not much room for Growth, Very little pay


  6. Helpful (1)

    "Insurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Analyst in Naples, FL
    Former Employee - Marketing Analyst in Naples, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Brown & Brown Insurance full-time (More than 5 years)

    Pros

    Solid company with good employee benefit/perks. Family like atmosphere

    Cons

    unable to advance to new positions.


  7. "Stay Away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Broker in Santa Barbara, CA
    Former Employee - Broker in Santa Barbara, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brown & Brown Insurance full-time (More than a year)

    Pros

    None,none, none, none, none, none, none, none, none, none, none, none. There really are no redeeming qualities to this company.

    Cons

    In office backstabbing, lots of drama. Lack of communication. Inter office departments don’t work well together. Lack of support from departments and management.

    Advice to Management

    Not sure how to fix this mess. People in charge of the branch should not have a book of business. Would give them more time to focus on running the branch and developing their people.

  8. "Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Brown & Brown Insurance full-time

    Pros

    They are flexible. no micromanagement.

    Cons

    Nepotism. When you get a Christmas card from the founders grandson(current ceo) in Italy with his family, you know the little boy in the photo is going to be your bosses boss in 20 years.

    Advice to Management

    Provide better benefits to retain employees


  9. "Run, Run, and keep on running"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Manassas, VA
    Former Employee - Account Manager in Manassas, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brown & Brown Insurance full-time (Less than a year)

    Pros

    I'm not sure that there were any. Close to where I lived at the time would probably be the only thing.

    Cons

    Worked at B&B in Manassas VA, the manager of the department I worked in had no idea what she was doing. She doesn't know the first thing about insurance, only know how to sell lies to customers. Once an employee calls her out on her lack of knowledge, she lets them go - unless they run out the door first. It is disgusting that management doesn't care that she is creating HUGH E&O issues with every policy she writes. It will come back to bite them.

    Advice to Management

    This is for Mr. Brown: Take a good look at what's going on at this office. Have more audits and pay attention! They are going to single handedly bring down your name. Acquisitions doesn't mean the agency is actually growing.


  10. Helpful (1)

    "I wish I never took a job here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Representative
    Former Employee - Account Representative
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Brown & Brown Insurance full-time (More than a year)

    Pros

    You have access to their stock buying plan- which is pretty good.

    Cons

    so many rules to follow- very, very bureaucratic procedures
    high turnover
    expensive healthcare

    Advice to Management

    Treat your employees better or they will continue to quit.


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