Brown & Brown Insurance Reviews | Glassdoor

Brown & Brown Insurance Reviews

Updated February 16, 2017
255 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Approve of CEO
Brown & Brown Insurance President & CEO J. Powell Brown
J. Powell Brown
112 Ratings

255 Employee Reviews

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Pros
  • Great work environment, team oriented and benefits (in 14 reviews)

  • Good atmosphere, good benefits, good management (in 11 reviews)

Cons
  • Low pay compared to other brokers in the area (in 12 reviews)

  • Absolutely NO training for either the Marketing Assistant or Account Manager positions (in 12 reviews)

More Pros and Cons

  1. "Associate Broker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brown & Brown Insurance full-time

    Pros

    Great benefits and atmosphere to work in.

    Cons

    You won't fit in if you are not willing to work and learn.


  2. "Producer"

    Star Star Star Star Star
    Former Employee - Production
    Former Employee - Production
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Brown & Brown Insurance full-time (More than 3 years)

    Pros

    Young, enthusiastic culture where you can promote (if you're a producer) to a sales management or PCL (profit center leader) position. Offices are everywhere and you can punch your ticket after a couple years of grinding.

    Cons

    Unfortunately, some of those promoted to PCL/management jobs are done expeditiously, leading to the "Peter Princple." I literally watched a CSR go from account managing to producing to marketing manager to sales leader to being offered a PCL position in less than two years...Slow down tiger.

    Advice to Management

    Where to begin...don't spend your money on an annual conclave. Pay your producers 40/30 and you would have better retention of producers. You're losing top talent because it's a slap in the face to watch an absurd party, which costs millions of dollars, just to go back home with a $750,000 book, and only make $150,000 a year. That same producer will make at least $225,000 (on the low end) anywhere else. They will leave regardless of how good your attorneys make the non-compete/non-solicit. You will not retain top talent. Top producers are solicited monthy; they are being offered better deals each and every time.

    Trust me, the good ones that are still there are weighing the opportunities elsewhere. What's your pitch?

    "We're decentralized? We're the 6th largest? We're a meritocracy?"

    Cue fart noise.


  3. "Renewal underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Renewal Underwriter in Teays Valley, WV
    Former Employee - Renewal Underwriter in Teays Valley, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brown & Brown Insurance full-time (More than 10 years)

    Pros

    Good co to work for

    Cons

    Closed office - lost job


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  5. Helpful (2)

    "Audit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brown & Brown Insurance full-time

    Pros

    Audit program is entry level and is considered a "roll-out" program. You travel to many offices and hopefully find a long term job opportunity.

    Cons

    Entry level salary for auditors


  6. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brown & Brown Insurance full-time (More than 10 years)

    Pros

    There are really great caring people there.

    Cons

    so many forms and updates no raises no bonus

    Advice to Management

    Give good raises to employees who are dedicated


  7. "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brown & Brown Insurance full-time

    Pros

    Growth opportunities. On the job training.

    Cons

    long hours, benefits, Paid Time Off


  8. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EVP in Little Rock, AR
    Current Employee - EVP in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brown & Brown Insurance full-time (More than 10 years)

    Pros

    Great Company with upward options

    Cons

    No cons to working for this company

    Advice to Management

    Non advice for management at this time


  9. "Don't waste your time here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Operations Analyst (Internal Audit) NE
    Former Employee - Financial Operations Analyst (Internal Audit) NE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brown & Brown Insurance full-time

    Pros

    Vision and dental benefits. Traveling to different offices.

    Cons

    The salary you receive does not cover the cost of living(don't expect to move out of your parents house), Management doesn't care about your future. There is absolutely no training provided, learn as you go mentality. Having an opinion for improvement is frowned upon. Growth is a joke, you are told lies, lies, and more lies from before you start to while you work. Management likes to wait til last minute to do their job. You work on a couple of audits and realize how unhappy employees are.

    Advice to Management

    Hire a consultant, add actual training, have exit surveys to find out why half of your talent quit, restructure management, increase the amount you pay employees, and stop making the focus on the "bottom line" and the stock price.


  10. Helpful (4)

    "Internal Audit-NE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Operations Analyst in Roseland, NJ
    Former Employee - Insurance Operations Analyst in Roseland, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Brown & Brown Insurance full-time (More than a year)

    Pros

    You get to travel.

    The company just switched from PTO to DTO. The switch occurred on January 1, but it seems to promote a better work/life balance.

    Cons

    As an Internal Operations analyst, you will constantly be doing grunt work and have little to no say in what happens with audits that you lead. The turnover in the department is crazy and the teams are short staffed. Everyone here is undervalued and (severely) underpaid.

    Management will make you promises and then go back to Daytona and seemingly forget about what they told you. However, the problem extends to the regional level as well. Five financial audit teammates have left in the past six months due to the (mis)management in the Northeast.

    Advice to Management

    Invest in your people. The majority of your Internal Operations Analysts take tests to attain the CPA or insurance designations and then quit for higher-paying jobs. You pay a fortune for hiring and training because your turnover is so high. If you paid your employees in the NY Metro area enough that they could move out of their parents' house, they might stay longer.


  11. Helpful (4)

    "Internal Audit- HORRIBLE EXPERIENCE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internal Operations Analyst
    Former Employee - Internal Operations Analyst
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brown & Brown Insurance full-time (More than a year)

    Pros

    There are literally no positives to working here. Everything you are told is a lie and is said to try to manipulate you.

    Cons

    Pay is way under the competitive market.
    You will be told what you want to hear by management but actions will be the exact opposite.
    Management speaks to you as if you're dumb.
    Independence is not kept. It is actually mocked and ignored by management.
    They will tell you you will only work 40 hours but will slowly force you into working nights and weekends.
    They say travel is a benefit, but you never get to leave the office to see anything when you travel.
    Management will become salty if you try to point out any flaws that need improvement and will demean you to try to keep you quite.
    They only want people who won't speak up for themselves.
    They say they pay for exams but won't buy any updated materials causing you to fail. Plus with all the extra hours there is no time to study.
    DO NOT WORK HERE. You will regret it immensely.

    Advice to Management

    Stop acting like you have amnesia and magically "forget" when someone comes to you with major issues in the department. We know it's not the first time you've heard it, stop playing dumb. Start treating your employees like humans and not machines.



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