Brown & Brown Insurance Reviews | Glassdoor

Brown & Brown Insurance Reviews

Updated October 21, 2017
315 reviews

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3.1
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Brown & Brown Insurance President & CEO J. Powell Brown
J. Powell Brown
147 Ratings

315 Employee Reviews

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Pros
Cons
  • Absolutely NO training for either the Marketing Assistant or Account Manager positions (in 15 reviews)

  • Low pay compared to other brokers in the same industry (in 13 reviews)

More Pros and Cons

  1. Helpful (1)

    "Decentralization is key"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Daytona Beach, FL
    Current Employee - Anonymous Employee in Daytona Beach, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Brown & Brown Insurance full-time (More than 10 years)

    Pros

    Each office is its own. Love our managers and coworkers and an environment where you can be yourself. Benefits good as a whole of what is offered. Love my office people which should be considered a benefit.

    Cons

    Not certain if salaries commencerate with work load, experience or desire to grow. Growth limited. Should revert back to health benefits options per office/state because corporate plan is too expensive. (Can you say kick backs?) And sales people reap all the benefits of admin staff doing the work. Aka salary.

    Advice to Management

    Ask more questions and don’t let young sales staff socialize so much until they are trained and prove themselves......wear appropriate clothing


  2. "Broker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Broker in Dallas, TX
    Current Employee - Broker in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brown & Brown Insurance full-time (More than a year)

    Pros

    The job is very flexible and provides opportunity for growth. Plenty of interaction with other people.

    Cons

    Very little ability to progress into management level roles. The company is structured so that you can grow your own team, but as a broker you stay a broker for a long time.

  3. "Customer Service Rep"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Brown & Brown Insurance full-time

    Pros

    hours, pay, other employees and stable work

    Cons

    supervisor could use some training

    Advice to Management

    You have hires some really good employees, capable of working without supervision, no need to micro manage


  4. Helpful (1)

    "Stable-never get fired and never get a raise"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The job is stable. The office has a dish washing machine. The Halloween celebration is fun. The Xmas party is lavish.

    Cons

    You will be paid 60% of the going rate for your job. Don't expect a raise. Promotions are never based on merit. You will face discrimination if you are a man. The repeat sexists are never fired, including the one in management.

    Advice to Management

    Fire people who are incompetent, promote and give raises to the people who do all the work, and fire the sexists


  5. "Account Manager personal lines"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brown & Brown Insurance full-time

    Pros

    Good company benefits and qualified management

    Cons

    None at this time. Relocation was reason for leaving


  6. "Brokerage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern - Hourly in Conshohocken, PA
    Former Employee - Intern - Hourly in Conshohocken, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brown & Brown Insurance (More than a year)

    Pros

    Unlimited Commission, training programs, management support.

    Cons

    Poor commission splits compared to other brokerage firms.


  7. Helpful (3)

    "Toxic work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Daytona Beach, FL
    Former Employee - Administrative in Daytona Beach, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Brown & Brown Insurance full-time (More than 10 years)

    Pros

    Most major holidays off with pay. Good benefits.

    Cons

    Terrible management toxic work environment. Don't waste your life and talent at this place. They won't appreciate you and you will be angry and full of anxiety. Listen to all the warnings on this site. So many people all saying the same thing can't be too far off the Mark!

    Advice to Management

    Don't fire someone who worked with you 10 years via text. Maybe then , you won't have such a terrible reputation as an employer.

  8. "Good Benefits Bad Work Enviornment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Brown & Brown Insurance full-time

    Pros

    Good Benefits from Medical, Dental, Life, Retirement, Bonuses, Profit Sharing. Lots of opportunities to advance. Good at providing training.

    Cons

    Bad work environment. Toxic. Overly competitive internally. Worked for a boss who quite literally would yell and belittle employees in front of the entire team. They also lie and manipulate to you in order to get more work from you.


  9. Helpful (3)

    "Run. Run Awaaaaaaay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Producer in South Daytona, FL
    Former Employee - Producer in South Daytona, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brown & Brown Insurance full-time (More than 3 years)

    Pros

    The location of the office was convenient to my home. I honestly have nothing else positive to say.

    Cons

    This is a ridiculous place full of ridiculous people in a culture that screams MIDDLE SCHOOL. It's really quite sad. Additionally, they provide very little service to their clients, most of whom are with BB because of a relationship with Hyatt or his cronies. If the municipalities in town knew what goes on behind closed doors...perhaps they know and don't care.

    Advice to Management

    None - management is the genesis of the cancer.


  10. "Producer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brown & Brown Insurance full-time

    Pros

    Good work environment to work in.

    Cons

    There are not many cons working here.


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