Brown & Brown Insurance Reviews | Glassdoor

Brown & Brown Insurance Reviews

Updated 10 Sep 2019

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Found 410 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
51%
Recommend to a Friend
90%
Approve of CEO
Brown & Brown Insurance CEO J. Powell Brown
J. Powell Brown
196 Ratings
Pros
  • "Brown & Brown has good benefits, a strong culture and a decentralized model that works for their many office across the country(in 17 reviews)

  • "Great Benefits (Stock, Health, Dental, etc(in 14 reviews)

Cons
  • "If you are right out of college you will struggle to gain your footing as they offer little no training(in 17 reviews)

  • "Very low pay in comparison to other companies(in 16 reviews)

More Pros and Cons
  1. "Awesome Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commercial Lines Leader in Fenton, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brown & Brown Insurance full-time for more than 10 years

    Pros

    Brown & Brown Insurance offers unlimited opportunities for education and advancements. The sky is the limit. Awesome Benefits with the ESPP and 401K.

    Cons

    high out of pocket deductible on health insurance

    Brown & Brown Insurance2019-08-30
  2. "Good Company but tons of Nepotism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Tampa, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Brown & Brown Insurance full-time for more than a year

    Pros

    Competitive pay and decent benefits if you work hard

    Cons

    So much nepotism and a good old boys club

    Advice to Management

    none because it would fall on deaf ears of senior leadership

    Brown & Brown Insurance2019-09-11
  3. "Huge turn-over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commercial Lines Account Manager in Homestead, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brown & Brown Insurance full-time for more than 3 years

    Pros

    Great company to learn insurance. I had the pleasure of working with seasoned professionals who were willing to teach.

    Cons

    B&B cares too much about numbers and keeping the company profitable than their own employees. When quota is not met, employees are terminated. Location where I worked, inexperienced people were hired just to pay minimum salary and left to fend for themselves. The assistants hired are no help to Account Managers. Supervisor just supervises and doesn't help team with large number of accounts. Most people are... barely making it. No raises are given only "holiday bonuses". No room for growth.

    Show More

    Advice to Management

    Have the Supervisors manage accounts not just oversee PTO and make sure employees work. Hire experienced professionals.

    Brown & Brown Insurance2019-08-23
  4. "Great Place to Learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underwriter in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Brown & Brown Insurance full-time

    Pros

    Meritocracy. If you are in the "cool club", you are in.

    Cons

    Razor thin margins equals less support and career development

    Brown & Brown Insurance2019-08-20
  5. Helpful (1)

    "It's an old school conservative boys club"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims in Garden City, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Brown & Brown Insurance full-time for more than 5 years

    Pros

    Ummmm... 🤔... It's close to many L. I. highways

    Cons

    The dept caters to an "old school" boys club" conservative environment. Management wants staff to work in a boring, super quiet, and mondane atmosphere with only a handful of staff in each dept. The senior staff/employees are used as pawns to watch over new employees and allowed to passively aggressively intimidate newer and younger examiners. Management does not share information about the departments... processes and developments and often withold information either from lack of knowledge or for the purpose of maintaining secrets amongst staff. Management doesn't take examiners suggestions into consideration about implementing new/helpful procedures for a more productive workflow. The set up of claims and computer systems are antiquated. Work life balance is frowned upon. The vendors that are assigned to handle claims are either related or have a deep personal relationship with management which poses a conflict of interest. Management often shows favoritism for staff in same race, gender and socio economical class.

    Show More

    Advice to Management

    Diversity training Encourage more open dialogue between management and staff Consider remote access and /flex time Obtain newer technology and assessibility to IT

    Brown & Brown Insurance2019-08-03
  6. "Ideal in theory...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accounting Leader Trainee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brown & Brown Insurance full-time for less than a year

    Pros

    There weren’t any weekends worked.

    Cons

    Not adept at teaching Micromanagement No patience Superiority complex Threatened by attractive female employees

    Advice to Management

    When you have a training program then the trainer should actually do just that and train.

    Brown & Brown Insurance2019-08-22
  7. Helpful (2)

    "Expectations do not align with fundamental best practices. What you are told during hiring is not the truth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Security Engineer in Daytona Beach, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brown & Brown Insurance full-time for less than a year

    Pros

    I am no longer there.

    Cons

    This is not just one company, it is a decentralized cluster of several hundred companies with more coming in despite their not having a well defined and consistently enforced intake process with cyber risk assessment and controls built in under executive mandate. Basic fundamental controls are lacking and so is the intestinal fortitude to do the needful.

    Advice to Management

    Instill a sense of urgency in rapidly responding to and remediating security incidents. Understand that trust takes years to earn and only seconds to lose. Place competent people into the security leadership roles, not application developers who have no idea GLBA applies to Insurance too! Learn from the Equifax breach and get a CISO who has the security background and understanding required to provide legal... counsel the ground cover it is going to need. Be more transparent and share IOCs across your support teams. Human Firewall are your best detective mechanism.

    Show More
    Brown & Brown Insurance2019-08-18
  8. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Houston, TX
    Doesn't Recommend

    I have been working at Brown & Brown Insurance full-time for more than a year

    Pros

    B&B as a whole is a great company. Employee stock purchase is a plus.

    Cons

    PTO time is not the best and must be accrued. Work life balance can be difficult to manage. Overwhelming workload for service staff, much needed system upgrades. This location needs reform and restructure in every aspect of the commercial department.

    Brown & Brown Insurance2019-07-22
  9. Helpful (1)

    "Not a place you want to be long term."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Representative 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Brown & Brown Insurance full-time

    Pros

    There are some people who have been there for 20+ years

    Cons

    Negativity is so widespread. Most people and are just trying to make it through the day.

    Advice to Management

    Treat your employees how you would want to be treated and put yourself in their shoes regarding workload work life balance. And get rid of the bully management culture. Negativity is wide spread and hard to avoid even if you keep your head down. Treating some people very well but the majority as if they are expendable is extremely short sighted. The turnover will continue to be high until these issues are... addressed.

    Show More
    Brown & Brown Insurance2019-07-14
  10. "Positive environment, great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brown & Brown Insurance full-time for more than 5 years

    Pros

    Caring management, opportunities for earning and promotion, great 401k match and stock purchase plan, work life balance

    Cons

    High expectations to work hard for advancement

    Advice to Management

    Keep expanding communication and resources

    Brown & Brown Insurance2019-06-26
Found 410 reviews