Brown & Brown Insurance Reviews | Glassdoor

Brown & Brown Insurance Reviews

Updated April 15, 2017
274 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Approve of CEO
Brown & Brown Insurance President & CEO J. Powell Brown
J. Powell Brown
123 Ratings

274 Employee Reviews

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Pros
  • Great work environment, team oriented and benefits (in 14 reviews)

  • Good atmosphere, good benefits, good management (in 11 reviews)

Cons
  • Absolutely NO training for either the Marketing Assistant or Account Manager positions (in 13 reviews)

  • Low pay compared to other brokers in the area (in 12 reviews)

More Pros and Cons

  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Daytona Beach, FL
    Former Employee - Account Executive in Daytona Beach, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Brown & Brown Insurance full-time (More than a year)

    Pros

    Hardwork is rewarded
    You will learn a ton about insurance

    Cons

    Hours can be grating
    Management was disorganized around my departure


  2. "Business Development Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Business Development in Orange, CA
    Current Employee - Sales and Business Development in Orange, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Brown & Brown Insurance full-time (More than 5 years)

    Pros

    Employee Stock purchase, Benefits,

    Cons

    Micro managed system, people are very unfriendly , no room for advancement, salary,

    Advice to Management

    Allow for a more flexible system, hire people who have a great attitude and trust your employees.


  3. "Accounting Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Neutral Outlook

    I worked at Brown & Brown Insurance full-time (More than a year)

    Pros

    Independent employees with little management interference; great people at the supervisor and below level. Leeway to do your job your own way as long as the job was done.

    Cons

    Employees are not respected. Corporation purchased our agency and reduced benefits and bonuses, added formal business dress code and increased reporting/workloads. Supervisors tried to implement changes gradually and were criticized. Senior management not in touch with day to day job responsibilities and had no interest in understanding.


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  5. "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Spartanburg, SC
    Current Employee - Branch Manager in Spartanburg, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brown & Brown Insurance full-time (More than 10 years)

    Pros

    Very progressive, excellent environment of over achievers. There are no ceilings

    Cons

    Not the place for anyone just wanting to get by


  6. Helpful (1)

    "Toxic work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    Pros

    location, some benefits are ok,

    Cons

    backstabbing co workers, CEO is a screaming bully, management is not supportive, no room for advancement,

    Advice to Management

    scrap all management and CEO and start over


  7. "Personal lines account Manager"

    Star Star Star Star Star
    Former Employee - Personal Lines Account Manager in Sterling Heights, MI
    Former Employee - Personal Lines Account Manager in Sterling Heights, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brown & Brown Insurance full-time (Less than a year)

    Pros

    Great benefits, the people that I work with and the leadership. Great atmosphere and love the company culture.

    Cons

    Nothing that I can think of at this time. I love working here and would recommend this company to anyone.

    Advice to Management

    Thank you for the wonderful benefits.


  8. "Renewal underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Renewal Underwriter in Teays Valley, WV
    Former Employee - Renewal Underwriter in Teays Valley, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brown & Brown Insurance full-time (More than 10 years)

    Pros

    Good co to work for

    Cons

    Closed office - lost job


  9. Helpful (3)

    "Non management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Perrysburg, OH
    Former Employee - Anonymous Employee in Perrysburg, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brown & Brown Insurance full-time (More than a year)

    Pros

    Other departments had nice people.

    Cons

    Nothing! Horrible place to work. If you do not do exactly what management wants, you will be fired! You will be chained to your desk because the work load is so heavy. You will be lied to and forget about having anything shared with you if you are not management, but you better be able to read minds and know how they want everything. You will be stressed and hate your job. DO NOT WORK AT BROWN AND BROWN! Please listen to these reviews, all of these employees are not wrong. Please do not waste your time with this company.

    Advice to Management

    Treat your employees better.


  10. Helpful (4)

    "Associate Underwriter at Hull & Company Portland - 1 year ago."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Portland, OR
    Former Employee - Underwriter in Portland, OR
    Doesn't Recommend
    Approves of CEO

    I worked at Brown & Brown Insurance full-time (More than a year)

    Pros

    If you are looking for experience in the insurance industry it does provide good experience in underwriting.

    Cons

    The morale is very low. Heavily micromanaged. People are scared to death to talk about their jobs because people are always looking to throw you under the bus to make themselves look better. Very little training what so ever once you get past the basics. In a production role they expect you to come up with your own ideas on how to be successful and really have no input or ideas for you. When you start somewhere that has 30 years of combined experience with management, you would think that you wouldn't have to reinvent the wheel or "figure things out for yourself". No plan in place for people to be successful other than being expected to work long hours whether you have work to do or not. Management is very passive aggressive. The PCL talks negatively about employees in front of other employees. She will talk to you about other peoples problems and issues she is having with other employees. You really have to brown nose and attend every event or party the PCL puts on regardless of your family obligations or you will definitely notice that you are treated differently at work. It reminded me of how jobs were after the huge housing crisis and recession of 2008 where managers would treat people horribly like they didn't have other options. If you are in a real sales job you will not be satisfied with this position. It takes entirely too long to move up past your base salary and it is very political. Most of the successful people there have absolutely no sales experience aside from entry level positions, ie: selling gym memberships or vacuum cleaners but most really had nothing else to compare it to. I know the last 4 or 5 Underwriters did not work out and were not satisfied with the PCL or the lack of direction and a plan for their success. As well as the length of time needed to start making decent money. This is not a real sales position, nor is it a level playing field between underwriters. It is the closest thing to a pyramid scheme that I have ever been involved with. If you have a problem with the PCL there is literally no one you can talk to or have someone to hold her accountable. Stop taking a month off for your birthday and taking a vacation every two weeks then complain to people about work ethic. It's not respectable. STAY AWAY unless you don't know any better or really need a job because this job will beat you down and you will not be satisified unless you are truly grateful because it's the best job you have ever had.

    Advice to Management

    Have a plan in place that is proven to work for production positions. Be able to tell them who they should market to and why. Do not talk about employees to other employees or call employees out in front of others. I lost respect for my PCL after my 2nd week because she was talking to me about other employees and I always considered that a big "No-No" in management. Open up the opportunities to everyone. Not one person who gets fed personal lines, one person who gets fed garage and professional Liability and one person who gets all the big accounts. Hardly a level playing field for the rest of them who have to turn over submissions to others and answer questions about why they don't have enough submissions. Don't expect giant numbers from new production people when you are limiting their contact with agents to agents who simply don't have any business then ask where the production is. The whole experience was the worst I've had in over 20 years in sales. You would go to these corporate events and get pumped up and excited about working for Brown & Brown but you come home to the office and it's not at all the same culture or feeling that brown and brown is going for. Horrible, passive-aggressive management. Every compliment is coupled with an insult. Expect way too much from people when they don't offer training to meet what their expectations are.


  11. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brown & Brown Insurance full-time (More than 10 years)

    Pros

    There are really great caring people there.

    Cons

    so many forms and updates no raises no bonus

    Advice to Management

    Give good raises to employees who are dedicated



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