Brown & Brown Insurance Reviews | Glassdoor

Brown & Brown Insurance Reviews

Updated February 11, 2019
385 reviews

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3.6
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Brown & Brown Insurance President & CEO J. Powell Brown
J. Powell Brown
188 Ratings

Employee Reviews

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Pros
  • "Brown & Brown has good benefits, a strong culture and a decentralized model that works for their many office across the country" (in 17 reviews)

  • "Our office culture, leadership and teammates create an amazing work environment" (in 14 reviews)

Cons
  • "Corporate office talks about work life balance but it is not followed in the local office" (in 9 reviews)

  • "Very low pay in comparison to other companies" (in 16 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place to make your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Fort Lauderdale, FL
    Current Employee - Account Manager in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brown & Brown Insurance full-time (More than 10 years)

    Pros

    Excellent training, support, benefits and salary. Continuously acknowledge appreciation to team members for their commitments and hard work. We work together like a family.

    Cons

    They are working to improve in the technology area with plans for upgraded IT systems and computer programs which is a very positive move.

    Advice to Management

    Continue the upward trend of making everyone feel like part of the team everyday.


  2. "Great environment that values clients and employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee Benefits
    Current Employee - Employee Benefits
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brown & Brown Insurance full-time

    Pros

    Positive culture, good leadership, invests in resources to help grow and retain customers, work/life balance

    Cons

    Formalized training could be expanded

    Advice to Management

    Keep investing in and motivating employees. It works!

  3. "Excellent Career Choice!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Producer in Orlando, FL
    Current Employee - Producer in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brown & Brown Insurance full-time (More than a year)

    Pros

    Plenty of room for growth. Awesome leadership because they support and push you to succeed. Great team environment. Best training around by far.

    Cons

    No cons to comment on.


  4. "Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Lines Account Manager in Columbia, KY
    Current Employee - Personal Lines Account Manager in Columbia, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brown & Brown Insurance full-time (More than a year)

    Pros

    There is a lot of potential to make good money here, but it is much easier if you know the right people.

    Cons

    Hard to grow business here


  5. Helpful (1)

    "Imagine feeling like you were cat-fished during the interview process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Brown & Brown Insurance full-time (More than a year)

    Pros

    Free treats from carriers, Flex time,

    Cons

    Over-worked, under-paid, micro-managed, obsolete technology that makes getting anything done difficult, only to be yelled at for not moving fast enough. No real presence in the community. If you are not in sales then you are absolutely not valued, or appreciated although the account managers are the ones that do all the work for the producers. The culture is non-existent with major favoritism.

    Advice to Management

    If you cannot motivate your team, and build comradery, then stay out of management. Stop micro-managing, playing favorites, and placing all the blame on others. Listen to your employees and at your high-turnover! If you see high turn-over it’s obviously because you are doing something wrong! You will continue to not attract top-talent.


  6. "Hard work will pay off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Producer In Training
    Current Employee - Producer In Training
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brown & Brown Insurance full-time (More than a year)

    Pros

    They have some of the best sales training around in the insurance industry. I've learned so much in my time there, and many are willing to help you learn!

    Cons

    Sometimes it's easy to think you're not getting anywhere, just keep at it and keep putting in the work!

    Advice to Management

    Remind your team mates of a light at the end of the tunnel and reward the ones that work hard. Help them if you notice they fall behind, sometimes in this industry people just need a little push


  7. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook

    I have been working at Brown & Brown Insurance full-time (More than 3 years)

    Pros

    Benefits. Very organized and supportive.

    Cons

    Work overload. There is too much work for each Account Manager to handle.

    Advice to Management

    Need more support on the teams to not be overworked.

  8. Helpful (1)

    "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Brown & Brown Insurance full-time

    Pros

    Salary was decent; insurance was affordable & had low deductible.

    Cons

    I suspect that experiences vary wildly depending on which Brown & Brown office an employee works at. In general, very little attention paid to customer service or training of employees. Little room for advancement; check out how few women are in on board or in upper level management positions. I worked for an office that was, prior to being purchased by Brown & Brown, a large, well respected family owned agency. Older employees and those making decent salaries were downsized/positions eliminated after agency was purchased. Brown & Brown salaries are low for the industry-- and long term employees are let go & replaced with much lower paid, less educated, and less experienced employees.

    Advice to Management

    Realize that experienced and well-paid employees benefit you in the longer run.


  9. Helpful (1)

    "Very clique-y, no room for growth unless with the "in" crowd"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Brown & Brown Insurance full-time (More than a year)

    Pros

    Stock plan is decent, good PTO, good amount of holidays off. Office does monthly "Fun Fridays" and other office parties

    Cons

    Promises for growth and career advancement never materialize, constantly moving the "carrot" to avoid promoting you and allowing you to grow beyond where you are, unless you are "in" with the right people. Very low pay in comparison to other companies. Feels like high school all over again, very clique-y and lots of backstabbing and gossip going on. Some middle management are great, but others seem to be on a power trip and want to keep their thumb on you, not help you succeed. They seem annoyed when you ask questions and need help learning something. Training is extremely minimal and you are left to flounder.

    Advice to Management

    Be more willing to help your employees learn and grow, promote based on actual merit, not just because someone is your best friend.


  10. "Financial Operations Audit Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Brown & Brown Insurance full-time (More than 3 years)

    Pros

    Strong opportunity for advancement if you are open to relocation, high frequency of travel, talented upper management

    Cons

    Very reluctant when it comes to raises, poor benefits, and constantly unreasonable deadlines