Brown & Brown Insurance Employee Reviews about "producers"

Pros

The ability to work remotely when needed. The opportunity to meet some wonderful people.

Cons

Where to begin? I started with the company in 2006 and at that time it was a great place to work, initially. It didnt take long to see the 'high school' groups that existed and the fact that some could get away with murder and waltz around bullying others. The way people were treated and disregarded in this company was horrifying. I have worked in the corporate world for a long time and never in my life I have i seen an office run the way it is. Schemers and liars are rewarded while the ones working so hard are treated like garbage. The management staff is a joke, producers come in through a revolving door. It is all about the revenue and screw the people, THAT should be the CHEETAH motto.

Pros

Sales Training for new producers

Cons

Literally everything. Pay, Benefits, Technology, and Service all are vastly inferior.

Pros

Work life balance is ok for producers

Cons

Micromanaged, low pay, high turnover, no support, support staff underpaid and not knowledgeable

Pros

Good benefits, time off allowed is good

Cons

The management is very poor. Staff is under-paid and given heavy workloads. There is a divisive atmosphere between producers and staff created by management encouraging each to complain about the other and then finds fault with the staff person rather than attempting to solve the issue. Turnover is high and nobody seems to understand why - or possibly they don't care.

Pros

The benefits package was good.

Cons

Technology was very behind the times (circa 1990s). Was advised to use my personal laptop for work when WFH(can you say HIPAA violation?!) The internal tech team is overworked and short-staffed, so implementations take longer than expected. Client book is small and no new business came in for a year. Many clients left due to mismanagement and unhappiness. Always in a reactive state with clients as opposed to proactive - lots of fires to put out. No unified procedures or templates; if you did find a template somewhere, there are no instructions or contacts to go to with questions, or it was outdated. Too many clients to effectively manage, and the clients you will get will have been poorly/mismanaged by prior account executives or account managers. Toxic co-workers - not a collaborative work environment; no mentoring or training by Account Executives or more senior account managers who have a 'you figure it out because I had to' mentality. You're either micromanaged by producers/account executives, or they leave you out of everything but expect you to know everything they've discussed without you. Good ole boys club. No room for growth since your clients will be leaving. Don't be fooled by the 'unlimited PTO' - you'll be too busy to use it, or it will be cancelled due to internal meetings. You'll come back from PTO to a full email in box because the back-ups you've listed on your out-of-office have done nothing for you or your clients.

Pros

Somewhat flex scheduling- can make up to 4 hours a week but must balance 40 hrs/week. Hard to get fired. It's a good place to get your license & some experience, but then move on to make more $ elsewhere.

Cons

B&B is a decentralized company with our own budget, etc., so things are strict with spending, when I really know that they are shipping off millions to Powell Brown & his joke of an executive management team in Florida. The president is OBLIVIOUS to anything going on in the office or just turns a blind eye. Time clock makes you feel like a factory worker. Sales people, especially young sales people are LAZY and don't want to cold call. Horrible pay and rare wage increases. They offer incentive bonuses that you will rarely attain, and if you do it's barely enough to make you feel good about your 'hard work'. No praise for CSR's and all of the work they do for the sales people. The word 'teammate' and 'fellow cheetahs' will get annoying. No training- it's an ask and learn company. Insurance is an old mans business and you can really see that here, all of the older producers sit around gulping up their nice salaries- golfing & going on vacations. We say that everyone who loves B&B 'drank the Koolaid'. AVOID THIS COMPANY..