Brown & Toland Reviews | Glassdoor

Brown & Toland Reviews

Updated October 29, 2017
71 reviews

Filter

Filter

Full-timePart-time

2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Brown & Toland CEO Richard Fish
Richard Fish
51 Ratings

71 Employee Reviews

Sort: PopularRatingDate

Pros
  • They're in a great location in downtown Oakland, convenient for those who commute (in 7 reviews)

  • Good benefits and really nice people to work with (in 6 reviews)

Cons
  • Mangers play favorites and there is no room for growth (in 3 reviews)

  • For a very small company that needs to be nimble at all times, this is just bad business all around (in 3 reviews)

More Pros and Cons

  1. "Good management and coworkers, some politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brown & Toland full-time

    Pros

    Excellent coworkers, but this also seemed team-dependent
    Pay was generous
    Opportunities to get promoted were available
    Team recognition

    Cons

    Like any large organization, inter-departmental politics were apparent


  2. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Brown & Toland full-time (More than 3 years)

    Pros

    Working with the providers and their staff was fantastic

    Cons

    Company is slow to change course, should be more nimble.

    Advice to Management

    Let departments work together for the common good.

  3. "UM Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UM Coordinator in Oakland, CA
    Current Employee - UM Coordinator in Oakland, CA
    Recommends
    Positive Outlook

    I have been working at Brown & Toland full-time

    Pros

    Great people to work with!

    Cons

    In transition and there's a lot of employee turnover.

    Advice to Management

    Keep at it!


  4. Helpful (1)

    "It's not what you know but who you know"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Oakland, CA
    Former Employee - Department Manager in Oakland, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Brown & Toland full-time (More than 3 years)

    Pros

    The salary, bonus, and commuter stipend. The commute is good since close to Bart. I really can't think of anything else that was good about working there.

    Cons

    Upper management is promoted with no expertise in the duties of their new department. Middle management is kicked around. Employees run the show. When leadership is shown then employee run to HR. There is no support given to middle management by upper management or the company.

    Advice to Management

    My advise it they are not experienced then don't promote because they have been with the company for years. Give middle management the support they are entitled with out jumping the gun.


  5. "More than a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakland, CA
    Current Employee - Anonymous Employee in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brown & Toland full-time (More than 3 years)

    Pros

    Location, people and salary. Good benefits and really nice people to work with. Appears to have a focus for everyone to understand.

    Cons

    Small company and recent downsizing.

    Advice to Management

    Pay attention to your stars and new employees. We are happy and like to come to work everyday. It's more than a job. Treat us like we are more than robots. You have a lot to gain. Be more visible and make sure management is held to the same standards as its employees.


  6. Helpful (2)

    "Changes afoot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager II in Oakland, CA
    Current Employee - RN Case Manager II in Oakland, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Brown & Toland full-time (More than 3 years)

    Pros

    The Clorox building location is perfect for commute. Beautiful office with free coffee among other amenities.

    Cons

    Sometimes the best ideas get missed amongst the disorganization and personalities can be intense at times.

    Advice to Management

    Personal connection and engagement with staff will create a strong inovative team.


  7. Helpful (1)

    "Questions Management Integrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Referral Coordinator in Oakland, CA
    Former Employee - Referral Coordinator in Oakland, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Brown & Toland full-time (More than 3 years)

    Pros

    Once a very healthy work environment to work in.

    Cons

    Company work morale begin declining early 2016 season.

    Advice to Management

    Hirer more positive, self motivated, environment freely working employees.

  8. Helpful (2)

    "Just OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brown & Toland full-time

    Pros

    Office location was great. Recruited new team members to add diversity and new thinking. San Francisco spirit.

    Cons

    Losing market share and financials are getting worse. Is your business model extinct? Moved out of San Francisco which is the market they serve.

    Advice to Management

    Change your approach to how you treat your employees. Invite new thinking to disrupt the tried and true that is no longer working.


  9. Helpful (3)

    "DO. NOT. APPLY. HERE! Do yourself a favor and RUN the other way!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brown & Toland full-time

    Pros

    Benefits were ok. Company left pristine location in SF near the ballpark for Oakland in March, 2016 - it's alright but employees always have to leave early if there is a planned protest for the area.

    Cons

    No one in management understands corporate strategy to keep the company moving in the right direction. They just laid off a bunch of people - finances are out of whack. If you are part of their loyal, royal clan, you will get away with bad performance, bad attendance - if not, watch out. They have had high turnover in their management group in the last few years - all good people that were laid off or quit.

    Advice to Management

    Advice to the Board - get rid of the old loyal royal management group and start over or the company will continue to decline.


  10. Helpful (3)

    "The Board Needs to Get Involved!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Brown & Toland full-time (More than 5 years)

    Pros

    Company has a surprisingly positive reputation nationwide, not just in the Bay Area. They're in a great location in downtown Oakland, convenient for those who commute. Office space is well designed. Company put in quite a few dollars in creating space that would "close sales" including a beautifully designed reception area and board room overlooking SF Bay Area.

    Cons

    HR beginning in 2016 has been left a mess and with no integrity which doesn't help morale. Leadership at the highest level make terrible decisions and most VP's under them are under performers because they are promoted to areas where they lack expertise or promoted with very little management knowledge and then left with limited training. They are very reactive, non-strategic and non-analytic which make them incapable of mapping out sound long term goals. They react when it's too late to change course. This is the reason the company struggles to make money and are in the current state they're in with lay offs. Leadership doesnt care much about preserving jobs, they care more about preserving theirs. Employees that have been famously named "lifers" are mostly non-performers as well, They have worked with the company for years and allowed to be "comfortable" no matter whether or not they have a good work ethic or have poor performance. They're well protected by Leadership regardless. The loyalty of the company is built around relationships rather than performance. For a very small company that needs to be nimble at all times, this is just bad business all around!

    Advice to Management

    My advice would be to the Board rather than Management. Take a closer look into the decisions key leaders make and others in their team and keep them on a short leash. There are people in management that have been with the company for years, make decisions and keep making the wrong decisions that cost the company significant amounts of money yet they're allowed to keep their jobs. Any other company would look at their performance and demote or fire them. For the sake of preserving jobs and avoid more lay offs, do the right thing! It's sad to see a company with an impressive nationwide reputation do so poorly and leadership at the highest level cannot capitalize on it specially in the positive economy we have been in for several years now.


Showing 71 of 72 reviews
Reset Filters