BrownGreer Reviews | Glassdoor

BrownGreer Reviews

Updated October 10, 2017
120 reviews

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2.4
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BrownGreer Co-Founder & Partner Orran L. Brown
Orran L. Brown
53 Ratings

120 Employee Reviews

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Pros
  • Great co-workers and a nice work environment (in 8 reviews)

  • Bonuses, Ice Cream, Co-workers and Fun Budgets (in 7 reviews)

Cons
More Pros and Cons

  1. "Claims Reviewer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Reviewer in Richmond, VA
    Former Employee - Claims Reviewer in Richmond, VA
    Doesn't Recommend
    Negative Outlook

    I worked at BrownGreer full-time (More than 5 years)

    Pros

    Great benefits. PTO and flexibility with your work schedule are the best.

    Cons

    Project-based, so no job security for anyone.

    Advice to Management

    Invest in your employees (trainings, activities, talk to them, let them be heard).


  2. "Claims Reviewer IV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Specialist in Richmond, VA
    Former Employee - Claims Specialist in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BrownGreer full-time (More than 5 years)

    Pros

    Frosty Fridays, Fun budget activities were fun

    Cons

    No chance for true advancement, Support is non existent, never knew when your job would end. No support after separation

    Advice to Management

    More support for lower level employees.

  3. Helpful (1)

    "Reviewer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reviewer in Richmond, VA
    Former Employee - Reviewer in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BrownGreer (More than 5 years)

    Pros

    Bonuses, Ice Cream, Co-workers and Fun Budgets.

    Cons

    No Job Security, too many layoffs, gone in a minute. No job coaching provided after separation.

    Advice to Management

    Get better training and plan better for business need. Have more projects so you don't have layoffs.


  4. Helpful (3)

    "AWFUL management, nepotism, & irregular wages for the same positions. If you have ANY other opportunity, TAKE IT."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Reviewer in Richmond, VA
    Former Employee - Claims Reviewer in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BrownGreer full-time (More than 5 years)

    Pros

    - You could wear headphones and listen to music at work.
    - The dress code was pretty lax.
    - Some of my coworkers weren't awful.
    - They used to give decent holiday bonuses prior to 2013 when it stopped.
    - Decent PTO accrual if you've been there a few years, but they guilt you when you want to use your time, so I'm not sure that's really a pro?

    Cons

    - Irregular salaries for the same exact work. And they discourage you from talking about what you make so others don't find out about the random pay discrepancies.
    - Did not value employee's work in any meaningful way (where it counts - raises, promotions, bonuses).
    - Stopped giving raises and bonuses sometime in 2013. They tried to show their "appreciation" in other asinine ways, like giving us ice cream on Fridays as though were were children. I can't pay my bills with ice cream, y'all.
    - Many employees worked more than one job because the pay wasn't enough to support a family.
    - LOTS of office gossip, drama, and cliques. A lot of nepotism when it came to who was promoted.
    - Management and HR were incompetent when it came to providing guidance or maintaining positive relationships with reviewers. There are many people who have been "grandfathered" in because they've worked there so long, and those people are the worst when it comes to the functionality of the company. No wonder the company is sinking.
    - They tried more than once to enforce mandatory 80 hour a week overtime, which is illegal.
     - The partners take home 6 figure salaries while their reviewers, the ones who do all the grunt work to keep the company afloat, can barely make ends meet on their hourly wages. The CEO has a multi-million dollar home but can't be bothered to give raises or bonuses to his struggling employees. He doesn't even know his employee's names. It's always been apparent how little he cares for the 95% of his employees who do the ACTUAL work.
    - Poor training with without full explanation on job procedures. It left everyone feeling like a confused cog in a machine with nothing to show for it on their paycheck.
    - Management has also been known to make fake positive Glassdoor reviews to boost their score because so many people employees have rated the company poorly.

    Advice to Management

    Get rid of everyone in HR and in an operational/managerial position and start fresh with people who don't have nepotism and bias.


  5. "Stepping Stone Type Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legally Trained Claims Reviewer in New Orleans, LA
    Former Employee - Legally Trained Claims Reviewer in New Orleans, LA
    Doesn't Recommend
    Positive Outlook

    I worked at BrownGreer (More than 3 years)

    Pros

    The pay is pretty decent. The diversity in the workplace was pretty awesome. Frosty fridays & fun budgets for the different teams were nice.

    Cons

    There's no room for growth and it seems as if the most unqualified people were are supervisors. The supervisors were mostly white males. The bonuses were not merit based and based on if the supervisor liked you are not. There was a feeling of worry all the time, worrying when you'd get fired.

    Advice to Management

    Diversify the management team more. Also, issue bonuses on merit. Create job growth opportunuties.


  6. "Not what it used to be...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Reviewer IV in Richmond, VA
    Current Employee - Claims Reviewer IV in Richmond, VA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at BrownGreer full-time (More than 5 years)

    Pros

    Smart people and clean work environment.

    Cons

    Low pay and no advancement.


  7. "Programmer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst in Richmond, VA
    Former Employee - Programmer Analyst in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BrownGreer full-time (More than 3 years)

    Pros

    Good pay and benefits. Great peers.

    Cons

    Micro management, no security, no growth, no trust, too political.

    Advice to Management

    Let your people do their job. Stop being afraid to do things using up to date methods and technologies. Let go of the past and look to the future.

  8. "Reviewer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BrownGreer full-time

    Pros

    Good relationships and interactions with coworkers.

    Cons

    Low paying, project based law firm that doesn't manage its employees well. Little chance for advancement.


  9. Helpful (2)

    "Financial Claims Reviewer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA
    No opinion of CEO

    I worked at BrownGreer full-time

    Pros

    Fellow reviewers. Ice cream Fridays. Casual dress.

    Cons

    The constant feeling that any moment could be your last.

    Advice to Management

    Don't wait until employee morale is almost non-existent to start offering little perks. When you tell the employees you appreciate all they do say it as if you really do mean it.


  10. "Diversity at this place is a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BrownGreer full-time

    Pros

    It was a steady paycheck while it lasted.

    Cons

    On the current page, 6 of 71 employees (counsel, analysts, partners, project managers, human resources) are non-whites. When I was there, there were -- at least for a time -- a greater percentage of non-whites in the reviewer and call center positions -- until of course, it came time to layoff, then non-whites were the first to be let go. Everyone in reviewer and call center positions are stressed bcz they are micro-manages. There is clear segregation between these positions and those in counsel/analyst/ h.r./project manager positions. The latter would walk around with their noses in the air and not even say hello -- even if you were the only two people in the room. There is no room for advancement unless your part of nepotism and incestuous relationships that exist.

    Advice to Management

    Let everyone know that, while everyone is unique, no one is more important than the next person and ALL are needed in order to make any effort a success.


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