BrownGreer Reviews | Glassdoor

BrownGreer Reviews

Updated March 27, 2017
107 reviews

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Full-time Part-time

2.3
Star Star Star Star Star
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Approve of CEO
BrownGreer Co-Founder & Partner Orran L. Brown
Orran L. Brown
47 Ratings

107 Employee Reviews

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Pros
  • Casual dress, friendly setting, structured, some opportunities to work from home (in 5 reviews)

  • You get tons of time off (6 hours for every pay period) and they try to make you like working there with stuff like ice cream on summer fridays (in 5 reviews)

Cons
More Pros and Cons

  1. "Good company to work for but management flaws"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BrownGreer full-time

    Pros

    Unique claims administration company that utilizes IT as the conduit for information

    Cons

    Management level below the founding partners is not trusted to carry out decision making


  2. Helpful (1)

    "Very professinal envirnoment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analysis in Richmond, VA
    Current Employee - Analysis in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BrownGreer full-time (More than 3 years)

    Pros

    You work with friendly educated people

    Cons

    you are a temporary employee always and don't know when you will be asked to leave

    Advice to Management

    Need to make people feel secure


  3. "Financial Claims Reviewer IV"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in New Orleans, LA
    Current Employee - Anonymous Employee in New Orleans, LA
    Doesn't Recommend
    No opinion of CEO

    I have been working at BrownGreer full-time (More than 5 years)

    Pros

    Being able to adjust my schedule to my personal needs (within certain time frames) was nice.

    Cons

    If you're looking for job stability/security then BrownGreer is not for you. It is project work that could end at anytime.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Claims Reviewer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Reviewer
    Former Employee - Claims Reviewer
    Doesn't Recommend
    No opinion of CEO

    I worked at BrownGreer full-time (More than a year)

    Pros

    Set schedule - work did not extend beyond normal business hours
    Dress code very relaxed
    Company provided several events designed to improve morale - theme dress days, Frosty Fridays, etc.

    Cons

    Work was very boring and monotonous.
    Managers were often unqualified and poorly trained to supervise employees.

    Advice to Management

    Make sure that the people who are promoted to manager/supervisor are actually qualified to manage. Just because someone is good at a job doesn't mean that person will be good at managing others.


  6. Helpful (1)

    "Wouldn't recommend to friends/family."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Reviewer III in Richmond, VA
    Former Employee - Claims Reviewer III in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BrownGreer full-time

    Pros

    PTO was solid. Flexible schedule depending on business needs. Business casual dress code that was never enforced so you could pretty much wear whatever you wanted. Oh and free ice cream on non-payday Friday's during the summer.

    Cons

    No opportunity for advancement. The review process took months and there was little to no chance for raises even as a top performer in both quantity & quality of work. Project based work so job security was minimal. Poor communication all around.

    Advice to Management

    Invest in your employees. Free ice cream on Friday's during the summer is not enough. Improve your project-specific training. Improve communication with employees.


  7. Helpful (4)

    "Former Employee, New Orleans"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BrownGreer full-time

    Pros

    Good pay, full time work is easy, flexible schedule, firm events are fun and take your mind of working, good healthcare coverage and PTO.

    Cons

    Terrible employee retention. The fact that they, at times, just pull people out and say go to HR to get your walking papers is terrible business. Most people are treated like temp workers but they have been there for years.

    Overlooking policies. At the end of my employment was the worst. They literally monitored every move you made when you were on the computer and when you were not. They started letting people go because they believed some were not working well enough. Some people could not use the bathroom or even ask questions because of this.

    No management to employee interaction.

    Phone use was frowned upon. However, you saw some managers using their phones all the time at work and then would write people up for using their phone. It was enforced completely against the lower employees.

    Bonuses. The company did not equally pay bonuses to everyone. Some people would get bonuses and some would not and it was very odd because it would either not occur one year, be very low, or be good. One year I received it, the next I didn't and people were getting $500 year long bonuses but we had the HR people blabbing around town that he/she made well over most people's yearly salary.

    Advice to Management

    It starts at the top for change. The company needs to sit down and organize better ways to retain and keep the employees happy. Having project-based work is not fun when you do not keep people up to date and also let people go at such a high rate. Having two-faced managers and HR people is not the best too. I know the computer and phone usage policies are outdated and used mainly on the lower-level employees but I saw as many managers violating it too. There are better ways of doing business and I am glad I left this company before it drove me crazy.


  8. Helpful (1)

    "Claims reviewer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Reviewer in New Orleans, LA
    Former Employee - Claims Reviewer in New Orleans, LA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BrownGreer full-time (More than 3 years)

    Pros

    Compensation for the job was really good. The work itself was relatively easy, once one was adequately trained or caught on to what was expected. The give-back to the community was nice. Special events were amusing. Overtime was really appreciated.

    Cons

    Little to no training. Everything very hush hush and a corporate culture that requires walking on eggshells. Rules are put into place and either never enforced or enforced haphazardly, depending on which way the wind blows that day. HR is an absolute mess. It's all like working for the Red Queen in Alice inWonderland. You never know when management is going to charge through the office wielding blue folders and yelling, "Off with their heads!" Which isn't really much of an exaggeration.

    Advice to Management

    Communication on a level beyond elementary school would be nice. Recognition in the form of gold stars and certificates is not motivational. Name plates? Please. Good training and trainers for newly introduced programs would make the programs run smoother. I was trained by an employee who was fired a day later. Gives one great confidence in the process.

    Quit making employees feel temporary and expendable.


  9. Helpful (2)

    "Claims Reviewer II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Reviewer in New Orleans, LA
    Former Employee - Claims Reviewer in New Orleans, LA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Paid well, Work- life Balance, Benefits were good, gave a nice severance package when they decided to randomly lay employees off. work through lunch if you wanted to.

    Cons

    Night shift, did not pay for parking, laid half our team off with no remote clue, training did not match the actually work that was being done on a daily.

    Advice to Management

    Pay for parking, inform employees that lay offs may becoming, revise training to match the actually work that was being done on a daily.


  10. "Don't work there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legally Trained Claims Reviewer in Richmond, VA
    Former Employee - Legally Trained Claims Reviewer in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    People
    Certain managers
    Work place is nice.

    Cons

    No job stability
    Bad morale

    Advice to Management

    Do better with morale. Workers always worry if they are going to get fired.


  11. Helpful (4)

    "Claims Reviewer"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    They hire highly educated people that have been unemployed for some time and give them an opportunity to get back to work.

    Cons

    Little to no opportunity for advancement, job security is dependent upon settlement contracts, pay is not commensurate with experience/education.

    Advice to Management

    Find a way to retain the employees you hire. I've seen too many good employees let go because contracts came to an end.



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