Brunswick Bowling & Billiards Reviews | Glassdoor

Brunswick Bowling & Billiards Reviews

Updated April 15, 2017
45 reviews

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3.4
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5 Ratings

45 Employee Reviews

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  1. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Chicago, IL
    Former Employee - General Manager in Chicago, IL
    Recommends
    Neutral Outlook

    I worked at Brunswick Bowling & Billiards full-time (More than 10 years)

    Pros

    In the distant past it was a great organization, with wonderfully invested leaders who always had your back. They had great expectations, but provided the support & training to allow you to fulfill your true potentials

    Cons

    In the more recent past the leadership changed and seemed to no longer value the multitude of 20+ year veteran managers.

    Advice to Management

    N/A This division was sold off a year ago.


  2. "brunswick"

    Star Star Star Star Star
    Former Employee - Birthday Party Host in Ellicott City, MD
    Former Employee - Birthday Party Host in Ellicott City, MD
    Doesn't Recommend

    Pros

    The job paid fairly well because I was a birthday party host which allowed me to make minimum wage in addition to tips, instructions were clear

    Cons

    Hours were very inconsistent and sometimes very long, instructions were unclear at times, not much responsibility or feedback was given

    Advice to Management

    Get younger people to go into management. Alot of the people in charge were old and had been working there for a long time, they would blurt out orders and expect everyone to know exactly what to do without clear instructions.


  3. "Brunswick's"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Marietta, GA
    Former Employee - Anonymous Employee in Marietta, GA
    Recommends
    Neutral Outlook

    Pros

    Everything is well, they give you opportunities to advance, and they are REALLY flexible with your schedule.

    Cons

    Management was unorganized and sloppy most of the time.


  4. "food and beverage manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Manager in Chicago, IL
    Former Employee - Food and Beverage Manager in Chicago, IL
    Recommends
    Neutral Outlook

    I worked at Brunswick Bowling & Billiards full-time (More than 3 years)

    Pros

    created my own schedule, managers worked on developing me, business to sell fun

    Cons

    pay was below national average for titles, primary worked nights and weekends with long hours, upper management only cared about how you could play the numbers game with them when they played little contribution to the bottom line.

    Advice to Management

    pay employees better and develop employee incentive programs. Also cut out some of the "home office" personnel or have them take pay cuts to save on your payrol


  5. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Denver, CO
    Former Employee - General Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook

    I worked at Brunswick Bowling & Billiards full-time (More than 5 years)

    Pros

    You get to know your customers because they visit weekly. Most are good people. You are running a multi-million dollar business. It's good experience on your resume.

    Cons

    10 - 12 hours per day. 6 - 7 days per week. Burn out is common. Vendettas also seem to be fairly common and lead to good people being fired. High turnover of entry level positions.

    Advice to Management

    Consider a 5 day work week for managers.


  6. "Lack of mgmt support and team work delivering the company's mission "great times for each guest on and off the lanes""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Captain in Lone Tree, CO
    Current Employee - Banquet Captain in Lone Tree, CO
    Doesn't Recommend
    Neutral Outlook

    I have been working at Brunswick Bowling & Billiards part-time (More than a year)

    Pros

    No day is the same as the last, so there are plenty of new experiences.

    Cons

    Obstacles like lack of communication and lack of ownership by front line supervisors brought down morale and hurt productivity.

    Advice to Management

    Training for all positions should be outlined and organized. Clearly define and distribute gratuity from group events fairly and in a timely manner.


  7. "Very Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pinsetter Tech in Belleville, NJ
    Current Employee - Pinsetter Tech in Belleville, NJ
    Recommends
    Positive Outlook

    I have been working at Brunswick Bowling & Billiards part-time (Less than a year)

    Pros

    Very easy going area, great people working there and even better customers, good pay, good training and a dream come true of sorts since im a life long bowler

    Cons

    now with anything there is always some cons mostly the bad apples that come in looking for trouble but really other then that its been a very nice place to work

    Advice to Management

    better if you are a bowling fan


  8. "So far okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fontana, CA
    Current Employee - Anonymous Employee in Fontana, CA
    Recommends

    I have been working at Brunswick Bowling & Billiards part-time (Less than a year)

    Pros

    Nice environment, managers are really nice

    Cons

    low salaries, old fashion,hard to get promoted


  9. "Generally a good company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Manager in Muskegon, MI
    Current Employee - Production Manager in Muskegon, MI
    Recommends
    Positive Outlook

    I have been working at Brunswick Bowling & Billiards full-time (More than 3 years)

    Pros

    Stability from larger parent company. Decent benefits. Fair compensation. Good people to work with. Positive environment. Quality products and an intention to maintain that. A traditional company that has heritage and history with a positive reputation. An industry leader. Opportunities for training.

    Cons

    Sometimes a "work harder not smarter" mentality. Behind the times in employee work flexibility. A very traditional company which changes and progresses slowly. Can be more industry reactionary rather than pace setting.

    Advice to Management

    Always push the envelope of working smarter rather than harder. Experiment with new ways of doing things rather than resting on tried and true traditional means. This encompasses employment, employee relations and work environment to sales, product and industry development. If you want the same results...keep doing things the same way.


  10. Helpful (2)

    "General Manager"

    Star Star Star Star Star
    Former Employee - General Manager in Chicago, IL
    Former Employee - General Manager in Chicago, IL

    I worked at Brunswick Bowling & Billiards full-time (More than 5 years)

    Pros

    Great Benefits and Bonuses. Given a lot of freedom to run your business. Traveling and bonding during retreats was always helpful. You get to meet great people everyday!

    Cons

    When they want to get rid of you, watch your back. Document everything, as the upper management will find a way to make you leave. Human Resources are always there for you, but you must have the documentation to back up your story.

    Advice to Management

    Look for the good in people, instead of chasing after the bad. Train your people, and support them.


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