Bruster's Reviews | Glassdoor

Bruster's Reviews

Updated March 26, 2017
108 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Jim Sahene
27 Ratings

108 Employee Reviews

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Pros
  • Good start for a first job for most teenager (in 10 reviews)

  • Flexible hours, high-energy staff, good for young people (in 9 reviews)

Cons
  • Minimum wage (sometimes less due to tips), dealing with angry customers (in 9 reviews)

  • You're expected to be happy 110% of the time, and if there's a bad crew leader then (in 6 reviews)

More Pros and Cons

  1. "Scooper"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Employee in McDonough, GA
    Former Employee - General Employee in McDonough, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bruster's (More than a year)

    Pros

    Easy Interview
    High Tips
    Opportunity to Relax
    Discounted Items
    Fun Environment
    Primarily Student Employees

    Cons

    Tipped-Wage
    Awkward Management
    Secret Shoppers (just do a good job every time)
    Seemingly Pointless Training
    Limited upward mobility, but it's a part-time job geared towards students


  2. "Ice Cream Scooper"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ice Cream Scooper in Spartanburg, SC
    Former Employee - Ice Cream Scooper in Spartanburg, SC

    I worked at Bruster's part-time (More than 3 years)

    Pros

    The people you work with are great!

    Cons

    The owner's do not care about their employees. Every time I asked for a raise I was denied.

    Advice to Management

    Treat your employees better and you will keep them longer.


  3. "Scooper"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scooper in Apex, NC
    Former Employee - Scooper in Apex, NC
    No opinion of CEO

    I worked at Bruster's part-time (Less than a year)

    Pros

    Free ice cream, fun environment

    Cons

    Low hours, low pay, not much room to move up, can be very boring at times


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  5. "Decent Summer job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cornelius, NC
    Former Employee - Anonymous Employee in Cornelius, NC
    Neutral Outlook
    No opinion of CEO

    I worked at Bruster's part-time (Less than a year)

    Pros

    Hands on management
    Passionate about product

    Cons

    Inconsistent scheduling
    Seasonal opportunities only due to weather

    Advice to Management

    Replace online training with employee shadowing, little to no benefit from training modules


  6. "Not fun"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ice Cream Scooper in Savannah, GA
    Former Employee - Ice Cream Scooper in Savannah, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Bruster's part-time (Less than a year)

    Pros

    tasting ice cream and sometimes getting to take treats home, hours were mostly pretty good but not all the time

    Cons

    sore arms and fast pace work...customers get angry when you take a long time and boss made workers work on easter..


  7. "it's a good job, i don't get paid enough and i don't work enough hours."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Apison, TN
    Current Employee - Cashier in Apison, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bruster's part-time (Less than a year)

    Pros

    i get a discount and i work with many sweet people. my uniform is not too strict and it has a good atmosphere.

    Cons

    my boss isn't the greatest, however she can be nice. Sometimes i feel like she doesn't pay me how much i'm supposed to be paid, she may deduct too much from my pay check. (besides my usual deductions) i get paid about 130.00$ bi-weekly while my other co-workers get paid 190.00-230.00$ bi-weekly and we work the same amount of hours and all get paid 7.25$ an hour.

    Advice to Management

    manage your money better and offer raises, also work us more hours especially if we ask for more.


  8. "Crew Member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scooper/Crewleader in Valdosta, GA
    Former Employee - Scooper/Crewleader in Valdosta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bruster's (More than 3 years)

    Pros

    Fun place to work part time. Flexible scheduling that depends on your managers/store owners. Ice cream is delicious and is actually made in store.

    Cons

    Really depends on your individual store managers/owners.

    Advice to Management

    none


  9. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Lakeland, FL
    Former Employee - Server in Lakeland, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bruster's part-time (More than a year)

    Pros

    Easy job.
    Can make good tips if you try.

    Cons

    Something is always broken.
    Customers can get mad when flavors rotate out.
    Late nights and weekends are always worked.

    Advice to Management

    Make sure all machines actually work properly.


  10. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Cartersville, GA
    Current Employee - Store Manager in Cartersville, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bruster's part-time (More than 3 years)

    Pros

    Fun, always something different to do, advancements available.

    Cons

    Always busy in the summer.

    Advice to Management

    Always test your staff and encourage them to try new things even it is outside of their comfort zone.


  11. "Not Worth the Time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ice Cream Scooper in North Augusta, SC
    Former Employee - Ice Cream Scooper in North Augusta, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible Hours
    Possible Tips
    No competition for hire

    Cons

    Hard to work with
    low pay
    No respect

    Advice to Management

    Respect your employees.



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