Bubba Gump Shrimp Reviews | Glassdoor

Bubba Gump Shrimp Reviews

Updated July 14, 2017
137 reviews

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3.3
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Gordon Miles
39 Ratings

137 Employee Reviews

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Pros
  • Young and fun environment to work in (in 10 reviews)

  • Work environment is fun, they tend to hire people with outgoing and friendly personalities, making it an enjoyable place to be (in 8 reviews)

Cons
  • Long hours, occasional crappy guests (in 8 reviews)

  • 25 LSC cards to guests have at least 5 a week and the best sections and lots of high fives from management (in 3 reviews)

More Pros and Cons

  1. "Energetic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSA in New York, NY
    Current Employee - RSA in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bubba Gump Shrimp full-time (Less than a year)

    Pros

    Best team environment and the most interesting customers!

    Cons

    Nothing bad to say, very enjoyable company to be a part of


  2. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in New York, NY
    Former Employee - Server in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Bubba Gump Shrimp part-time (More than a year)

    Pros

    Friendly staff, friendly-ish management, extremely competitive tips

    Cons

    Every single manager there didn't want to do their job. I had to go through 3 managers just to get one approval on an order change because all of them are always too busy to help.

    Also it's time square. So nothing but Time Square tourists. Which means they will either tip extremely well, or not at all. They will also either be the nicest people in the world, or the rudest. Absolutely no inbetween.

    Also you need to play Forest Gump Trivia with every single table you serve. As in, it is mandated by the company that you do that. And with each year that goes by it gets weirder and weirder to accost complete strangers about a nearly 30 year old film.

    Advice to Management

    Stop promoting/hiring managers that have absolutely no intention of doing their job to the best of their ability.

  3. "Management couldn't care less"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Las Vegas, NV
    Former Employee - Server in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bubba Gump Shrimp full-time (More than a year)

    Pros

    Quick money, easy to get shifts, flexible time off

    Cons

    Management doesn't care enough about employee breaks, they were usually doing their own thing, on their phones, eating, etc.

    Advice to Management

    Pay attention to the needs of your servers, don't treat them as replaceable, value them for the work that they do rather than focusing on sales only. Don't replace experienced servers' shifts with new employees who don't even know the ropes. Don't let a 16 year old host run the floor of a high volume restaurant, that effects the servers nightly success.


  4. "Market Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Trainer in Santa Monica, CA
    Former Employee - Market Trainer in Santa Monica, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bubba Gump Shrimp full-time (More than a year)

    Pros

    It's super fun, the people who work there are so nice and you get to meet a lot of people. It's a great first job out of high school to start because they hire just about anyone.

    Cons

    It gets super busy during the summer which is great for the restaurant, but the worst for the store because at least at the restaurant the servers and hosts get tips, but the store, however, doesn't. There is no type of compensation and the management team makes an insane goal, and takes it way too personal when the goal is not met.

    Advice to Management

    Don't turn your head when a problem arises.


  5. "Great pay... hated job..."

    StarStarStarStarStar
    • Comp & Benefits
    Current Employee - Hostess in Fort Lauderdale, FL
    Current Employee - Hostess in Fort Lauderdale, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bubba Gump Shrimp part-time (More than a year)

    Pros

    Pays well, employee discounts are great, lovable team members.
    Always hiring... (cont. on cons)

    Cons

    Constant quitting and firing.
    Everyone genuinely hates their job.
    Love/hate relationship with managers.
    Communication seems to be a constant issue between employees and employers.
    There are always problems with the schedules.

    Advice to Management

    Listen to your staff.


  6. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in San Francisco, CA
    Former Employee - Server in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bubba Gump Shrimp full-time (Less than a year)

    Pros

    Young and fun environment to work in. Good tips

    Cons

    Training took too long should be quicker

    Advice to Management

    Management were awesome test was useful but took too long to pass 4 stages


  7. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Universal City, CA
    Former Employee - Server in Universal City, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun Environment, Great Training, Discounts at Landry's restaurants, Management was very personable, Great team building environment.

    Cons

    Guests at Universal City Walk went downhill, Have to hustle for shifts, New employees when I left weren't held up to the standards of previous.

    Advice to Management

    Just keep on being your amazing selves, I know your hands are tied with corporate. The only other thing would be reinstate the rigorous hiring standards.

  8. "Transfer from another Bubba's location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in San Francisco, CA
    Former Employee - Host in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bubba Gump Shrimp (More than a year)

    Pros

    Great money, benefits to all Landry's restaurants and guests from near and far

    Cons

    Gets cold at night and gotta pull other's weight sometimes.


  9. "server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Biloxi, MS
    Former Employee - Food Server in Biloxi, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bubba Gump Shrimp full-time (Less than a year)

    Pros

    Great atmosphere and Great Management

    Cons

    I have all positive things to say

    Advice to Management

    Keep up the good work


  10. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Baltimore, MD
    Former Employee - Server in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bubba Gump Shrimp part-time (More than a year)

    Pros

    Fun environment, uniform, flexible schedule, discount, location. It was overall a fun place to work but idk if that really cuts it.

    Cons

    The biggest issue for me was the management. They had their favorites and they got the best schedule and promotions. You weren't a favorite if you didn't sell things. Literally they had your name and numbers on a floor map when they assigned the sections. The management has to check you out and they are always doing whatever and you can never get out on time YOU ARE ALWAYS THERE AT LEAST 2 hours after you get off.

    Advice to Management

    Just because you laugh and goof off with us doesn't mean we can't see through you. Stop doing whatever it is during shift change and get the employees who've worked all day out.


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