Buffalo Exchange Reviews | Glassdoor

Buffalo Exchange Reviews

Updated October 18, 2018
236 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Kerstin Block
144 Ratings

236 Employee Reviews

Sort: PopularRatingDate

Pros
  • "First dibs on great clothing and accessories" (in 30 reviews)

  • "First dibs on clothing with discount, and seeing a ton of unique pieces you otherwise wouldn't have" (in 13 reviews)

Cons
  • "After a while the work/life balance becomes non-existent" (in 14 reviews)

  • "a lot of expectation for low pay" (in 18 reviews)

More Pros and Cons

  1. "One of the best jobs I've ever had!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Buffalo Exchange full-time (More than 5 years)

    Pros

    Freedom to grow your own career, friendly owners and co-workers, fast paced, you learn a gazillion new skills.

    Cons

    So far nothing stands out. It is what you make it.

    Advice to Management

    Keep doing such a great job!


  2. "Best first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager
    Current Employee - Associate Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Buffalo Exchange full-time (More than a year)

    Pros

    You learn in depth customer service, psychology, fashion trends, and knowledge about the fashion industry.

    Cons

    Requires a lot more work than most entry level jobs

  3. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager in Los Angeles, CA
    Current Employee - Associate Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Buffalo Exchange full-time (More than a year)

    Pros

    The company strives to be unlike a corporation. They are very accepting of self expression. The job itself is fun and provides you with so much information in fashion. You get unlimited chances to connect with people all day and complete fun tasks.

    Cons

    Company doesn’t allow schedule changes.


  4. "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer
    Current Employee - Buyer
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Buffalo Exchange full-time (More than a year)

    Pros

    Great co workers, managers are all pretty great to get along with when on good side, first dibs on cool clothing, reasonable discount, health insurance, and points for getting good attendance that result in store gift cards.

    Cons

    discount is capped after a certain amount, insane amount of turnover (someone leaves or disappears every other week, new person every week, people calling off sick all the time, people get fired too frequently), managers disappear to their office for hours; leaving employees on the floor by themselves, managers will nitpick and look for the tiniest fault in customer service to write someone up, managers don't seem to pick up on loss of employee morale, way too much work for minimum wage job and managers act like employees should be thankful we got hired

    Advice to Management

    pay your employees a living wage and maybe company morale would go up.


  5. "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Buffalo Exchange part-time

    Pros

    Interesting customers
    Fun product
    Exciting environment
    Great co-workers

    Cons

    Low wages
    Every once in a while, upset customers


  6. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Buffalo Exchange part-time

    Pros

    Friendly staff. Flexible hours. Lax environment

    Cons

    Schedules were disorganized at times


  7. "Don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Buffalo Exchange part-time

    Pros

    Coworkers were nice, other than that no pros

    Cons

    Insane employee manual that takes weeks to cover, not enough flexible scheduling, too restrictive

  8. Helpful (1)

    "Good Clothes, Bad Everything Else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Tucson, AZ
    Former Employee - Sales Associate/Cashier in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Buffalo Exchange part-time (More than a year)

    Pros

    Great clothes
    Good discount
    Health, vision and dental insurance for part-time and full-time employees
    Eco-friendly corporate practices

    Cons

    Low pay with minuscule raises
    "Homework" (Wage Theft)
    Open-ended shifts
    Disorganized management
    High turnover
    Often understaffed
    Unpredictable hours in slow seasons
    Bad attitudes due to general job dissatisfaction
    Mandatory shifts regardless of specified availability

    Advice to Management

    Pay your workers more. You will have lower turnover and happier employees. This is a hectic place to work and most people I worked with talked about quitting constantly. After one year of employment I received a 25-cent raise. I made more money at my second job than some of the managers. Show that you value your employees instead of treating them like they're disposable.

    Expecting your minimum-wage employees to make presentations for monthly buy-meetings at home, on their own time, is called wage theft. It's clear that management is taking advantage of young or inexperienced employees who don't know their rights. You can't tout yourself as a progressive company while you treat your workers this way.

    Give employees notice when their hours are cut significantly in the slow seasons. In January and February, I sometime's didn't work for 10 days at a time without any advanced notice. I knew full-time employees who weren't able to make rent and were considering getting a second job.


  9. "Disorganized & no transparency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer
    Current Employee - Buyer
    Doesn't Recommend

    I have been working at Buffalo Exchange part-time (Less than a year)

    Pros

    Access to new inventory, learn a lot about brands.

    Cons

    No transparency from management, employees disappear without reason all the time, very demanding physical labor all day. Promised business training but didn't deliver it.

    Advice to Management

    Tell employees why other employees are fired. Not mentioning it creates a culture of fear because employees don't know why people are getting fired.


  10. "Staffing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Brooklyn, NY
    Current Employee - Buyer in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Buffalo Exchange part-time (Less than a year)

    Pros

    I think everyone is very nice and funny that you work with, sometimes they can be rude to customers though

    Cons

    So much turnover so there's a lot of times where we are understaffed

    Advice to Management

    More staffing and organization, if management were nicer and better organized with their staff they would probably stay for longer periods of time


Showing 236 of 238 reviews
Reset Filters