Buffalo Exchange Reviews | Glassdoor

Buffalo Exchange Reviews

Updated August 3, 2018
227 reviews

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3.2
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Kerstin Block
138 Ratings

227 Employee Reviews

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Pros
  • "First dibs on great clothing and accessories" (in 29 reviews)

  • "First dibs on clothing with discount, and seeing a ton of unique pieces you otherwise wouldn't have" (in 13 reviews)

Cons
  • "After a while the work/life balance becomes non-existent" (in 14 reviews)

  • "a lot of expectation for low pay" (in 17 reviews)

More Pros and Cons

  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Buffalo Exchange full-time (More than 8 years)

    Pros

    Ongoing business literacy and management training. Thorough training on how to buy clothing from the public. Fun fashion culture and environment. Customers and employees are valued! Reduction of waste through buying and selling used clothing. A place you can feel good about working at and shopping. Great employee benefits; health insurance (even for part-timers), store discount and paid time off!

    Cons

    sometimes customers can get upset if their clothes are passed on.


  2. "Staffing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Brooklyn, NY
    Current Employee - Buyer in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Buffalo Exchange part-time (Less than a year)

    Pros

    I think everyone is very nice and funny that you work with, sometimes they can be rude to customers though

    Cons

    So much turnover so there's a lot of times where we are understaffed

    Advice to Management

    More staffing and organization, if management were nicer and better organized with their staff they would probably stay for longer periods of time

  3. "Lots of energy for little pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Buffalo Exchange full-time (More than a year)

    Pros

    Great discounts, availability to all types of clothing every day, professional and personal growth.

    Cons

    Easy to promote staff, not so easy to be promoted as management.


  4. "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer
    Current Employee - Buyer
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Buffalo Exchange full-time (More than a year)

    Pros

    Fun job, amazing employees, you learn a lot about fashion, great benefits

    Cons

    Low pay, expect way too much, hard to feel like your say makes any difference, hard to move up or get advanced training

    Advice to Management

    Give buyers more opportunity for advancement and listen to their suggestions, they have lots to offer your company


  5. "It was fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer in Austin, TX
    Former Employee - Buyer in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Buffalo Exchange full-time

    Pros

    I liked working at buffalo exchange. It was a fun environment and really easy to make friends. They are usually hiring all the time so it's fairly easy to get a job there as well. Discount on clothes is pretty great too and depending on which one you work at you get first dibs on everything.

    Cons

    They try really hard to make this cooperate company not feel corporate. Which they're not doing great at if you ask me. A lot of dumb rules and regulations that I felt we're necessary. Also, pay should be better if you ask me.


  6. "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Buffalo Exchange full-time (More than 3 years)

    Pros

    First, these are franchises, so each one is going to be run in a different way. I worked with amazing people and we had a ton of fun during (most) shifts. You learn an insane amount about fashion labels, fabric, tiers, merchandising. Our location gave us weekly "coupons" aka free store credit if we hit specific sales goals, which we always did. Our owner threw us holiday parties and gave us bonuses at the end of the year. I felt really valued as a team member. Flexible scheduling, no dress code, no crazy corporate culture, and you get to choose your own music all day.

    Cons

    Sellers hate you. Everyone thinks that you're hipster scum and only buy things that you would wear; def not the case at my store. We bought things that would sell and sometimes that meant vintage and weird. Customers always think you're lying, stealing from them, and being a snob. They take your decisions personally. I dug through some REALLY disgusting bags of clothing; one time I found a dead mouse. Period stains & other bodily fluids were also a thing- also, random needles. Pay isn't great. Probably the worst thing was having to do unpaid outside research multiple times a month and write up a report on what XYZ store was doing new. This was not optional. Training to be a buyer was haphazard and pricing things incorrectly could get you in trouble. There was no real HR department and the bosses always sided with their favorites.

    Advice to Management

    Find out how to pay your workers a better hourly wage. Make training more complete with less guess-work. If you want your employees to write papers and make reports on their own time, pay them for it.


  7. "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer in San Diego, CA
    Former Employee - Buyer in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Buffalo Exchange full-time (More than 3 years)

    Pros

    Fun place to work, interesting to learn about clothes and fashion trends, dibs on newest items

    Great people to work with

    Cons

    Ton's of odd jobs to do in the store. Multitude of other buyers who constantly avoid the buyer counter. Not all the time but, you buy from some really eccentric characters.

    Advice to Management

    Give your workers more money for the amount of tasks that they actually go through on a day to day basis. They work hard and they try their best. Also more recognition for a job well done, that does not happen enough and amounts to your best workers feeling under appreciated and over worked.

  8. "Negative Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Buffalo Exchange full-time

    Pros

    None come to mind at all.

    Cons

    Requires a certain personality to succeed.


  9. "fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer
    Current Employee - Buyer
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Buffalo Exchange full-time (Less than a year)

    Pros

    great education on fashion and current trends
    fun place to work
    allows individuality
    good benefits

    Cons

    limted time off
    not very flexible schedule
    bad communication between managers

    Advice to Management

    communicate to each other better


  10. Helpful (2)

    "too much work too little pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer
    Current Employee - Buyer
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Buffalo Exchange part-time (Less than a year)

    Pros

    benefits offered to part timers
    a lot of training
    cool coworkers who love fashion

    Cons

    inflexibility as far as scheduling goes
    way too much expected for very little pay
    small company w little upward mobility
    after months of training to become a buyer solo you only get a 50 cent pay raise
    monthly mandatory buy meetings on a sunday


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