Buffalo Exchange Reviews | Glassdoor

Buffalo Exchange Reviews

Updated May 20, 2018
214 reviews

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3.1
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Recommend to a friend
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Kerstin Block
128 Ratings

214 Employee Reviews

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Pros
  • First dibs on discounted brand-name merchandise (in 27 reviews)

  • First dibs on clothing with discount, and seeing a ton of unique pieces you otherwise wouldn't have (in 13 reviews)

Cons
  • After a while the work/life balance becomes non-existent (in 14 reviews)

  • Disorganized management, low pay, long hours, inflexible hours (in 17 reviews)

More Pros and Cons

  1. "Fun positive atmosphere"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Buffalo Exchange full-time

    Pros

    Friendly staff
    Detailed expectations of work
    Fun customers
    Cool clothes

    Cons

    Minimum wage and
    Sometimes understaffed


  2. "Good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Buffalo Exchange full-time (More than 5 years)

    Pros

    Lots of opportunity to learn and grow if you are smart, willing to put in the hard work and you really, really love clothes and people.

    Cons

    Upper management is stuck in their ways, resistant to new ideas, unable to take feedback, yet they expect everyone else to.

  3. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Buyer
    Current Employee - Senior Buyer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Buffalo Exchange part-time (More than a year)

    Pros

    Decent benefits, discounts and the occasional bonus

    Cons

    super corporate but tries to act hip


  4. "Unorganized management but fun environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Long Beach, CA
    Current Employee - Buyer in Long Beach, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Buffalo Exchange part-time (Less than a year)

    Pros

    Fun, discount, learning about fashion, friendly team

    Cons

    low pay, poor management, lack of training and advancement opportunities for employees

    Advice to Management

    Put more focus on training, better organization in management, and better pay.


  5. Helpful (3)

    "HR Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Assistant in Tucson, AZ
    Former Employee - Human Resources Assistant in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Buffalo Exchange full-time (Less than a year)

    Pros

    You can wear non-office attire, there’s an office cat on the headquarters campus.

    Cons

    Benefits are garbage, PTO is garbage, if there’s a national holiday and the stores are open, the corporate section doesnt get a paid day off; they either have to use their accrued PTO or go without pay, the pay is not great at all, and there is no formal training. They just expect you to shadow people and be perfect by the end of week 1. It’s also weird work hours of 9-6 M-F, so everyone is already off of work by the time you are and you barely have any of the rest of your day left.

    Advice to Management

    Be more approachable and friendly with your staff. Stop being so judgemental and passive aggressive. If you actually communicate when something is wrong, it’ll clear the air instead of making everyone feel so awful and self-conscious all the time.


  6. "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Buffalo Exchange full-time (Less than a year)

    Pros

    Can dress how you'd like to to work.

    Cons

    Disorganized management, low pay, long hours, inflexible hours.

    Advice to Management

    Communication is key.


  7. Helpful (1)

    "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in New York, NY
    Current Employee - Sales Associate/Cashier in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Buffalo Exchange part-time

    Pros

    Good Work Environment
    Sustainable Company
    No dress Code

    Cons

    You have to complete a 90 day intro period when you are first hired before you are considered to be an official employee

  8. "Great entry-level job, few opportunities for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer
    Former Employee - Buyer
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Buffalo Exchange full-time

    Pros

    Fun work environment, good coworkers, and discount on clothes. Company supports local charities and tries to be eco-conscious, appreciates its employees (paid for holiday dinner w/plus 1's, gave holiday bonuses), strives to create enjoyable environment for workers and customers alike. Good place for creative people.

    Cons

    Expected to do a lot of work off the clock/at home/in free time to stay up to date on trends. Regularly worked overtime due to variable shift lengths, inconsistent schedule.


  9. "Buffalo exchange, buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Buyer in Sherman Oaks, CA
    Former Employee - Associate Buyer in Sherman Oaks, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Buffalo Exchange part-time (More than 3 years)

    Pros

    good benefits, employees get points and can be redeemed for cash or store credit

    Cons

    they do the inventory in new year eve

    Advice to Management

    Everyone deserves an opportunity, even if they are not "hipsters"


  10. "Great place, company needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Buffalo Exchange part-time

    Pros

    Being around a constant rotation of clothes all day is super exciting, great energy, big push on loving fashion and keeping up to date with trends. Staff is usually great, wonderful customer base. Learn how to buy in and select clothes, get some part in how the store is going because of this. Lots of opportunity for career growth

    Cons

    Points based system, you can easily get fired for very little and management has a tendency to be slightly vengeful. I've seen several former employees banned from entering the store again.


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