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Buffalo Wild Wings

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Buffalo Wild Wings

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Buffalo Wild Wings Reviews

Updated May 30, 2023

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Found 7,026 of over 7K reviews
3.3
54% Recommend to a Friend
Buffalo Wild Wings CEO Paul Brown
62% Approve of CEO

Found 7,000 of over 7K reviews

3.3
54%
Recommend to a Friend
62%
Approve of CEO
Buffalo Wild Wings CEO Paul Brown
Paul Brown
1,197 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Good money can be made it really depends on the area and store + how happy customers feel visiting repetitively overall(in 556 reviews)
  • "The people i worked with were great and the shifts were enjoyable(in 305 reviews)
  • "Good pay and co workers(in 246 reviews)
  • "Great coworkers and good for the experience(in 232 reviews)
  • "Flexible schedules and easy to get rid of shifts.(in 144 reviews)
Cons
  • "Poor management and very unorganized(in 816 reviews)
  • "Long hours and having slow shifts can easily bring down your weekly average on tips.(in 371 reviews)
  • "Managers don't care if it's loud and you get orders wrong because guests have to shout at you.(in 321 reviews)
  • "Bad upper management not organized(in 78 reviews)
  • "• part time only means no benefits; they will still try to schedule you full time hours if they can(in 70 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Buffalo Wild Wings and is not affected by filters.

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  1. 5.0
    Former Employee

    Not for the weak

    May 30, 2023 - Bartender 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people Good money Same day pay

    Cons

    Bad turnover rate Management doesn’t care about family life

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  2. 1.0
    Current Employee, more than 1 year

    A changing environment in a bad way.

    May 29, 2023 - Front End Cashier in Hickory, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Buffalo Wild Wings is a great place to work if you enjoy learning multiple skills simultaneously and have no issues working with a team, adapting to new policies on the fly, be willing to adapt to the needs of various different customers with different ways of conveying their problems, and can handle requests for unfamiliar requests independent of how you were trained.

    Cons

    The policies of Buffalo Wild Wings are changing in many ways that do not favor their employees at all. They will do everything to cut your hours and phase you out if you've dared to slight them or get close to working for a year, because they have zero desire to give you benefits, be those unemployment or the various benefits they offer after a year of employment. Even then, there is almost no way to be irreplaceable there without being a manager, and they would rather hire new employees than retain experienced ones. They are no longer giving compensated lunches to employees, more employees are being given duties outside of their training, and you can always expect to be overworked and underpaid because they would like to have the minimum required staff on duty at any point. For the cashier position specifically, your tip money is being phased out by automated phone systems, you're expected to do jobs previously reserved for servers in the same amount of time you had to prepare for your position beforehand.

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  4. 5.0
    Current Employee, less than 1 year

    Very supportive during the roughest part of my life

    Feb 16, 2023 - Line Cook in Santee, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The management team there was really supportive and understanding when my life turned upside down, They offered more understanding and support than I have gotten at almost any other job every and I felt that deserved recognition. Thank you again!

    Cons

    The only CON is outside of the hands of the team there. The kitchen floor needs re-grouted and from what I heard the management above the store level is denying it. Get some sense upper management before it costs you more than the re-grout to resolve whatever issues could arise.

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  5. 4.0
    Former Employee

    Host at Buffalo Wild Wings

    May 30, 2023 - Hostess in Morgantown, WV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun work environment, great people

    Cons

    Not paid enough for the work you do

    Be the first to find this review helpful
  6. 4.0
    Current Employee, more than 1 year

    Its cool

    May 29, 2023 - Server/Waiter in Mansfield, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Most of the time it's cool.

    Cons

    Sometimes, it's not so cool.

    Continue reading
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  7. 2.0
    Current Employee

    mediocre

    May 30, 2023 - Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good money sometimes, nothing else to really call a pro.

    Cons

    management sucks, you could be scheduled for a 4 hour shift and get stuck there for 10-11 hours without a break, there’s days where i’d only go home with $15 dollars after they’d keep me there for the full 5 hours even when it wasn’t necessary. the management was so god awful i’m surprised i didn’t quit on the spot some days

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  8. 4.0
    Former Employee, less than 1 year

    So so

    May 25, 2023 - Server in Virginia Beach, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great workplace environment Easy, basic serving duties Sidework was minimal and fair compared to other giant franchises

    Cons

    Management wasn’t very attentive to your needs Can be slow at times, not the best way to make money as a server

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  9. 4.0
    Former Employee

    Alright company

    May 29, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people to work with

    Cons

    Management can be rude to servers/bartenders

    Be the first to find this review helpful
  10. 1.0
    Former Employee, more than 3 years

    Poor management

    May 18, 2023 - Heart of House in Yukon, OK
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get 5 minute breaks if you’re a smoker.

    Cons

    . Everybody is overworked including the managers. They are so stressed they take it out on you . They will find a reason to fire you if they don’t like you . The best employees always take the fall for bad employees nonsense . You have to sneak food because they try to cut food cost but the way to do that is by prepping food correctly. Not take it out if your employees mouths especially when they are being paid so little

    Continue reading
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  11. 4.0
    Former Employee, more than 1 year

    Yay bdubs

    May 26, 2023 - Server in Holland, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Staff was fun, made good money when sports weee hot

    Cons

    Corporate restaurant, not homey feels

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Viewing 1 - 10 of 7,000 Reviews
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Buffalo Wild Wings Reviews FAQs

Buffalo Wild Wings has an overall rating of 3.3 out of 5, based on over 7,124 reviews left anonymously by employees. 54% of employees would recommend working at Buffalo Wild Wings to a friend and 42% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Buffalo Wild Wings employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Buffalo Wild Wings. This rating has decreased by -3% over the last 12 months.

54% of Buffalo Wild Wings employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Buffalo Wild Wings 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Buffalo Wild Wings to be benefits, compensation, coworkers and the cons to be management .

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Glassdoor has 7,124 Buffalo Wild Wings reviews submitted anonymously by Buffalo Wild Wings employees. Read employee reviews and ratings on Glassdoor to decide if Buffalo Wild Wings is right for you.