Buffalo Wild Wings "late hours" Reviews | Glassdoor

Buffalo Wild Wings Employee Reviews about "late hours"

Updated Mar 17, 2020

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3.4
59%
Recommend to a Friend
71%
Approve of CEO
Buffalo Wild Wings CEO Paul Brown
Paul Brown
275 Ratings
Pros
Cons
  • "Long hours, not the best clientele(in 251 reviews)

  • "Late hours, and the occasional slow shift(in 81 reviews)

More Pros and Cons

Reviews about "late hours"

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  1. "Greater server job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Food Server 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Buffalo Wild Wings part-time for more than a year

    Pros

    Great atmosphere if you like sports

    Cons

    Late hours, and the occasional slow shift

    Buffalo Wild Wings2020-03-18
  2. "It was a great entry level job. Awesome growth and opportunity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Manager in Annapolis, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Buffalo Wild Wings full-time for more than 3 years

    Pros

    Love being able to watch sports and get paid for it.

    Cons

    A lot of late hours due to sporting events.

    Continue reading
    Buffalo Wild Wings2020-01-29
  3. "Flexible schedule"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Southaven, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Buffalo Wild Wings part-time for more than a year

    Pros

    Fun environment, room for growth within company, flexibility

    Cons

    Some Late hours, low pay,

    Continue reading
    Buffalo Wild Wings2020-01-14
  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Restaurant General Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Buffalo Wild Wings full-time for more than 5 years

    Pros

    Flexible schedule, great management team

    Cons

    Late hours, lots of pressure to hit goals

    Buffalo Wild Wings2019-12-05
  5. "Assistant general manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Buffalo Wild Wings full-time for more than 5 years

    Pros

    Free lunches, some benefits. Ability to promote from within.

    Cons

    Long, late hours. Poor structure and lacks communication. High stress environment with little to no support and aggressive upper management.

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    Buffalo Wild Wings2019-10-27
  6. "Server/Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Buffalo Wild Wings full-time for more than 5 years

    Pros

    flexible easy going great money in less hours

    Cons

    late hours holidays managers not always on same page

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    Buffalo Wild Wings2019-09-22
  7. "Don't work here if you take pride in your job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Food Prep, Cook, Server, Cashier in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Buffalo Wild Wings full-time for more than a year

    Pros

    When everything is well staffed and the management cares, the job is wonderful. Easy money, fun atmosphere and decent food.

    Cons

    Pay rates are low and raises are sparse, even if the management relies on you heavily to train new employees and thinks highly of you. Promotions are difficult to come by as a result of not hiring anyone to replace you, severe under staffing and you being great or horrible at the position you're in. The kitchen, if not monitored constantly, is abysmal. There is no hierarchy of chefs, just a few line cooks and maybe an expo. There is usually one experienced cook who is delegated to run the kitchen and, if there isn't one, then the management is usually stuck trying to save them (if they can even cook). Most cooks are slow and poorly trained, even if they mean well, and cause food to come out slow/wrong and late closing hours. The "outs" and cleaning are delegated by the station the cook was working, but usually aren't completed fully (if any get done at all) due to labor cuts, which leads to the closers picking up the slack later on and getting out well past the allotted 1 hour and 30 minutes after close time they get. Hospitality is a mixed bag. Most are young teens/adults who don't want to be there and therefore perform poorly. The ones who do well are forced to pick up the slack and usually quit quickly or try and move up to serving. Hospitality as a whole is very decentralized and has very little coordination, if any help from management. Additionally, the hospitality is often cut very early due to labor. This, and the variety of other tasks they are expected to help with for little to no gain, are the primary reasons for the lack of people at the front door/takeout areas. Serving is okay, more or less. It's very solitary and when there are 4 or more servers everything is mostly okay. However, servers are cut quickly for labor reasons and thus end up shorthanded at extremely inopportune times. Often, due to the late hours of the business, one server will be responsible for well over half the capacity of the restaurant late at night ( if the whole restaurant). This, and the ability to walk in with any size group at any time and be accommodated, leads to poor and brief service from even the most experienced servers. IMPORTANT NOTE: the rewards program (Blazin' Rewards) is expected to be pushed heavily, and failure to reach a minimum of 35% rewards phone numbers entered results in write ups ("informals" all the way to finals for "poor performance") and punishments which include Loss of Scheduled Shifts, No Scheduled Double Shifts and No Picking Up Shifts (unless the management really needs it and overlooks your %). This practice, which is COMPLETELY UNFAIR but COMPLETELY LEGAL, results in many CHEATING their numbers with fraudulent accounts and use of other peoples numbers. This cheating, CAN AND WILL GET YOU FIRED if not done "discretely". Being hard working, reliable and valued means NOTHING to this company if you don't have the numbers. This also applies to the hospitality, but not as heavily. Bar tending is fine, Blazin' Rewards issues (see above) still apply but usually not as badly due to the constant lack of bartenders. When business is slow, they usually suffer the worst. This has to be one of the most brutal and soul crushing jobs for managers. Shift Leads (the bottom run of management with very little managerial powers) are treated like GARBAGE by the upper management and employees alike. Their pay does NOT reflect the work they are asked to do, with their hourly rates sometimes being LOWER than that of the established cooks. Most of the time, there is only one manager in the building, maybe two on busier days; however, if it's busy chances are at least one manager is either cooking or expediting food so really only one is running the floor. Management (if they aren't stuck in the office) are often far too busy doing damage control and fixing errors to speak to customers or observe the restaurant unless absolutely necessary. This wears out quickly and results in quitting (even the management has a high turnover rate at this place) or managers getting complacent and lazy. The ones who care and work hard never stay, as they are promoted to other stores or quit. The ones who don't care often become the other managers burden and hinder the store further. Overall, the jobs themselves are simple and require little else than basic memorization (often not necessary due to almost everything important being posted up somewhere), decent speed and communication. The circumstances in which people are expected to perform are what makes the job, and the company, absolutely terrible.

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    Buffalo Wild Wings2019-07-24
  8. "Good place to work at"

    StarStarStarStarStar
    Former Employee - Server 

    I worked at Buffalo Wild Wings full-time for more than 3 years

    Pros

    Decently good money, good employees

    Cons

    Restaurant cleanliness, work late hours

    Buffalo Wild Wings2019-05-21
  9. "Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Buffalo Wild Wings part-time

    Pros

    Flexible hours, friendly coworkers, discount

    Cons

    Frequent staff changes, late hours

    Buffalo Wild Wings2018-11-14
  10. "Buffalo wild wings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Buffalo Wild Wings full-time

    Pros

    Great starting point for a new manager

    Cons

    Late hours, no advancement, low pay for 50 plus hours

    Buffalo Wild Wings2018-09-21
Found 81 reviews