Build-A-Bear Reviews | Glassdoor

Build-A-Bear Reviews

Updated June 27, 2017
421 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
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Sharon John
88 Ratings

421 Employee Reviews

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Pros
Cons
  • No room for advancement and they get like 4-8 hours a week (in 11 reviews)

  • Unfair pay, have to do a lot for minimum wage (in 19 reviews)

More Pros and Cons

  1. "Not all departments are created equal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Build-A-Bear full-time (More than 5 years)

    Pros

    Great benefits
    Dogs allowed in office
    CEO seems to really care about the employees

    Cons

    Some benefits turn out to be at "manager's discretion"
    Little to no room to grow your career
    Low salaries for many non-management positions

    Advice to Management

    Pay closer attention to low to mid management as the values and culture of the company can get lost working its way down from the top


  2. "Great job for students"

    Star Star Star Star Star
    Current Employee - Sales Associate in Myrtle Beach, SC
    Current Employee - Sales Associate in Myrtle Beach, SC
    Recommends
    No opinion of CEO

    Pros

    Working in a very happy and positive environment.

    Cons

    Costumers could be annoying sometimes, but you can't really help that.

  3. "Pretty fun job and easy to get the hang on as long as you care. I learned how to hand stitch!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bear Builder in New York, NY
    Current Employee - Bear Builder in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Build-A-Bear part-time (Less than a year)

    Pros

    Jump around between different stations which provides a nice change of pace every now and then. Cute kids and fun environment.

    Cons

    Pay could be better. The parents who don't pay attention to their kids and act like you are the babysitter.


  4. "Fun but not worth my time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Sales Manager in Saint Louis, MO
    Former Employee - Associate Sales Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Build-A-Bear (More than a year)

    Pros

    It can be a fun and magical job, get to sit while you stuff bears, good management training and team support

    Cons

    Low pay, bratty kids and parents, worried about conversion and hoe much money they can squeeze out of each customer

    Advice to Management

    Hire full time associates! Offer a percentage bonus rather than a $100 before taxes


  5. "Associate manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager in Chicago, IL
    Former Employee - Associate Manager in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Build-A-Bear part-time (More than a year)

    Pros

    atmosphere is great, making children of all ages day is main highlight

    Cons

    the company started focusing way too much on conversion and how much money they could make off of each customer.

    Advice to Management

    hire the right people, and take the time to coach and train your team a lot, and dont be stingy with atta-bears, they mean more than you think.


  6. "Stocking and Inventory Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Build-A-Bear full-time (More than a year)

    Pros

    Fun work environment. Decent pay. The managers were nice.

    Cons

    High turn over rate. No flexibility on hours. Was passed over on a management position because they promised it to the other girl when they hired her, despite her inability to lead, poor customer service record and low sales.

    Advice to Management

    Reward those who work hard, who give their all. Training someone new is much more expensive than investing in the employees you currently have. If they give 1000% make sure they know they are valued or they will seek employment somewhere else.


  7. "Never Felt Like Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bear Builder in Wellington, FL
    Former Employee - Bear Builder in Wellington, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Build-A-Bear part-time (More than a year)

    Pros

    My first job and definitely my favorite. The managers were amazing and helpful and became friends outside of work, even to this day. It always felt like a day of fun!

    When corporate would come for surprise visits it was always a pleasure. They were just as nice! They really tried to build relationships with the employees.

    Extremely flexible with time off and vacation requests.

    They have great discounts, around the holidays especially. (these make great gifts for kids)

    Cons

    Since I have to put a con, I would say, the birthday parties. Those were never my favorite because it was a little all over the place and they weren't separated from the rest of the customers that would come in.

    Advice to Management

    Keep doing what you're doing!

  8. "Fun part-time job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager in Winston-Salem, NC
    Former Employee - Associate Manager in Winston-Salem, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Build-A-Bear part-time (More than 3 years)

    Pros

    Fun Place to work. Great Atmosphere. It was a blast to make kids happy!

    Cons

    My manager was retiring soon, so he tried to do as little as possible. That mindset trickled down to a lot of the other employees

    Advice to Management

    Keep it relaxed but still by code. Make sure everyone cares.


  9. "Love my job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Lafayette, LA
    Current Employee - Store Manager in Lafayette, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Build-A-Bear full-time (More than 10 years)

    Pros

    Great work environment. My district managers have all been great to work with and have offered constructive feedback to help make my performance even better.

    Cons

    I really don't have much to complain about. A few of the newer ideas are a little time consuming but nothing too bad. We have gone to salary workers only working 40 hours a week which in one way is great but there are times I would like to be able to work more to get the job done without incurring more payroll dollars.


  10. "Build a bear"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Mishawaka, IN
    Current Employee - Sales Associate/Cashier in Mishawaka, IN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Build-A-Bear part-time (More than a year)

    Pros

    Lots of fun new people.

    Cons

    Very few pay raise opportunities, constant judgement of mistakes but no appreciation for successes even if there are proportionally​ more successes.

    Advice to Management

    Most retail companies offer a pay raise for every year with the company.


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