Bullhorn Reviews
75% would recommend to a friend
(552 total reviews)
Art Papas
89% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The culture is great and something that the company prides itself on is the way employees are treated." (in 87 reviews)
- "When you get tired of working so much, management and your operations team will be even more insistent with their requests." (in 20 reviews)
- "I've had 4 managers in a short amount of time and each time I think I'm making progress I get a new manager." (in 11 reviews)
- "Growing Company: Upper Management is trying lots of different approaches and tactics to alleviate the growing pains, but they were not helping." (in 8 reviews)
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Found 552 of over 585 reviews
Updated Nov 28, 2023
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- 5.0FEATURED REVIEWOct 30, 2023Anonymous EmployeeCurrent Employee, more than 5 yearsLondon, England
Pros
The company's historic growth - and future growth - will continue to create opportunity for those that can rise to the challenge and are proactive in delivering value. It's not a culture for people that live in a reactive state, waiting to be handed a clear cut path or solution without having to think on their own - which is something I appreciate and have benefited from over the years.
Cons
The pace isn't for everyone, and if you can't keep up, your day-to-day will be challenging. This could be perceived as a pro or a con, but the range of Bullhorn's product suite is always growing so it can be difficult to get a full handle on all offerings. I've seen people thrive with a product suite that is considered robust, and others feel overwhelmed by it and wish they only had to learn one product to sell.
Bullhorn Response4wThis is such an honest review, thank you for taking the time to write it. Noted on the development front - will continue to keep the focus on performance management as a whole as we have done this year. Rising tides will lift all boats, and that's a win for all. Reach out anytime you want to connect or share your perspective! - Kelley Morse, CPO
- 5.0Nov 28, 2023SalesCurrent Employee, more than 1 yearBoston, MA
Pros
I've been at Bullhorn for a little over a year and can honestly say it's the most legit company I've ever worked for. Bullhorn employs a tremendous amount of smart, collaborative, and friendly people who have been nothing but supportive since I joined the organization. The culture is great and not micro-managey at all. I was a little nervous working 100% remote in this role, but feel very involved and not isolated at all. I love Bullhorn and hope to stay here for years and years to come!
Cons
Working 100% remote requires you to be self disciplined and seek the help you need. Sometimes can be difficult to get a hold of people virtually rather than walking up to their desk.
- 1.0Aug 29, 2023Technical Support EngineerFormer Employee
Pros
Bullhorn is great on the surface level. You get benefits and meet great people
Cons
A major con is the metrics. If you want to stay on top of your metrics, don’t take PTO. It’s not fair but that’s the only way to meet your goals. The bonus is also hard to reach just like your manager or a senior leader. Bullhorn is a complex software so training won’t be enough. The pay is also a problem. For the amount of work you do and the fact that you have to be on call sometimes, the pay should be higher. The morale of the teams is low because of the low pay. A group of analysts were recently let go because they eavesdropped on conversation being had about pay. The pay and the unfairness in the workload is a serious issue yet your lead will still give you unfair warnings. The weekly meetings with your lead is also not what it seems. It’s not coaching but finding things that have nothing to do with ticket closes to report you for. You also will be constantly compared to other coworkers as well. Tier 1 is the worst position you can have. They added additional tiers to the tier 1 role so you can go from a tier 1 analyst to a tier 1 analyst 2 role. It’s literally the same role which is why I said this was all smoke and mirrors. I haven’t heard experienced such a thing until Bullhorn. Despite all the town hall meetings, leadership doesn’t care about tier 1.
13Bullhorn Response3moAs a former employee, we wish you the very best in your next career chapter. What people do for work is a huge part of their lives, and it's important that everyone find a place where they can find fulfillment and happiness. Sounds like Bullhorn wasn't the right place for you. We're excited about the transformation we are undergoing in our Support organization and many of our Support and T1 employees are supportive and aligned to our vision for the team as well. The leadership team is committed to ensuring ALL of our employees have an incredible employee experience here - and sometimes that includes making tough calls about employees who are not upholding our core values in a public way and poisoning our culture. We very much believe in our open door policy, and that not all of our employees will love every decision we make. We're open to hearing that feedback and having a dialogue about any disagreement, but it must be done in a professional manner. - Kelley Morse, CPO.
- 5.0Aug 14, 2023ManagerCurrent Employee, more than 1 year
Pros
Bullhorn is truly an amazing company. In my 2 years here, I have been stretched, challenged, and grown in so many ways. A few pros: - People are incredible. They really care about what they do and see purpose in their work. - Management provides many paths to grow and develop and try to help you find success (inside or outside their team) - Flexibility and work-life balance. With outside obligations, I've felt that my occasional family needs are never criticized and seen with an empathetic lens.
Cons
Not many cons from my experience - Right now, there is a bit of pressure with the economy, but that's (almost) everywhere. - With the shifts from the departments, it can feel a bit uncertain, so agility is taken to a new level - The culture and values are so ingrained, so if it doesn't resonate with you, it might not be a great match (for me, this is a positive, but it can also be a dealbreaker for some)
1Bullhorn Response4moAppreciate this review - especially the advice to management. It's an excellent reminder, especially in what sometimes feels like choppy waters. Glad to see that you're having a great experience here - and keep that feedback (positive, constuctive, observational, whatever!) coming! - Kelley Morse CPO.
- 5.0Jul 27, 2023Account ManagerCurrent Employee, less than 1 yearLos Angeles, CA
Pros
The recruitment process at BH was top notch. I interviewed with many companies (tech sales positions) while making my job change, and Bullhorn executed the best by far. The recruitment team was extremely clear regarding expectations, as transparent as possible, set proper timelines, and were very diligent in scheduling next steps and respecting where I was at in my interview process with other companies. What really impressed me was the integrity and conviction that the recruitment and leadership team had in talking about their experience with the organization and reasons why they truly love the jobs that they have. The entire interview process only took about 2.5 weeks and involved a few different video calls with various leaders. I felt very valued from the very first call and the culture at Bullhorn really is world class. Great mix of a challenging environment and reward for that hard work, not to mention the products are probably THE best option out there for the staffing & recruitment industry (where I spent the first few years of my career)
Cons
So far, none. Remote setting so meeting team members in person does not take place right away, but leadership organizes quite a few team meet ups per year
1Bullhorn Response4moWe love our TA team, and we love for all of our candidates to have an exceptional experience. Sounds like we nailed it here. Welcome to the team! - Kelley Morse, CPO
- 1.0Oct 23, 2023Anonymous EmployeeFormer Employee, more than 5 years
Pros
Benefits Illusion of unlimited PTO Remote first
Cons
•Despite claims of non retaliation, there is very subtle to overt retaliation •Expressing your concerns to CPO or her subordinates bring no results that I or anyone else I know has experienced. •Support has changed—hinders advancement. A 90 transition period from support to a role outside of supper is absurd. And if you mess up during that transition period, you could lose your internal job offer. •Stop buying companies and focus on the core functionality. Does BH even use their platform to recruiter and pay and bill to at LEAST see what clients are complaining about? •There’s a “put up with it or leave” mentality from leadership since the second layoff in 3 years. If you don’t trust leadership, you can voluntarily resign. How about mitigating the issues that cause mistrust? •Pay is among lowest in industry
6Bullhorn Response2moThank you for your feedback. In the past 3 months, we have made leadership changes and communicated a very clear vision for how we are transforming the support organization. I challenge your assertion that we aren’t digging into the root cause of issues; our approach is directly informed by the feedback we receive and guided by our core values. In the end of the day, we can’t address every individual complaint and we will no longer tolerate toxic employees who don’t want to be part of the solution. That is why we offered voluntary terminations. Here is what I said in my email: I truly hope everyone wants to help us build the organization we want to create. Based on the comments we have received from so many of you, and the results of our employee satisfaction survey (+46 eNPS!), it’s clear that most of you do. I am so grateful for that and want you to have long, fruitful careers at Bullhorn! But, for the minority of you who don't, it would be best for you to consider a voluntary termination so that the majority who are positively charged by our vision can move forward as a team. Matt Fischer - President & COO
- 5.0Oct 24, 2023Anonymous EmployeeCurrent Employee, more than 10 years
Pros
Culture, leadership, best in class product suite for the industry, focus on customer experience
Cons
No cons that I can think of
1Bullhorn Response4wHard to believe we have employees who have been here more than 20 years, but we do! Appreciate the feedback and thanks for all you've done to help shape Bullhorn into a place we're so very proud of. Here's to another 20! - Kelley Morse, CPO
- 2.0Oct 22, 2023Product ManagerFormer Employee, more than 1 year
Pros
Some truly great people, good culture, and nice benefits.
Cons
Mass layoffs are a sign of the times, but also bad business practices. Heavy workloads, overly complex systems, and quarterly reviews, while also having team reviews is exhausting. It feels like everything is being so closely monitored that you can't afford one mistake or that's it. Lastly, it's not about how much work you do or the quality, but rather how well you play the game of office politics.
9Bullhorn Response2moBullhorn's decision to reduce our workforce was an incredibly difficult one that was made after a lot of deliberation. In quarterly all company town halls, Art our CEO has been very transparent throughout the year about the economic impact on the staffing industry. We had staffed for growth in 2023 that unfortunately did not happen resulting in the painful decision we had to take. I am really sorry that you were personally impacted. Bullhorn is committed to supporting you and other impacted alumni through transition packages (financial and other). If we are connected on LinkedIn, please send me a DM, if not please do reach out https://www.linkedin.com/in/mashar/ so we can talk further. - Mitesh Ashar
- 5.0Oct 31, 2023Junior Technical WriterFormer Employee, more than 3 yearsOmaha, NE
Pros
People truly care about each other, remote first company.
Cons
Pay is mediocre and current management changes seem to be taking it in a different direction.
Bullhorn Response4wThank you for the feedback! I'm happy to see that you enjoyed your time here overall. I wish you the best in your next role. - Kelley Morse, CPO
- 3.0Oct 21, 2023Senior IT SpecialistCurrent Employee, more than 5 yearsSaint Louis, MO
Pros
Great Benefits and complete honesty
Cons
Heavy work load. Shifted to managing one software to two different software products at once. Huge lay off causing massive suffrage even further. Not the wort job by far I have ever had but before changes it was the best job I ever had.
8Bullhorn Response4wHi - thanks for taking the time to write a review. We know there has been a lot of change, and that it's not always easy to navigate it. But let's do it together - please grab time with me or your HRBP or your VP. We're happy to talk about some of your challenges, and work together to find a solution to get this back to being the best job you've ever had. - Kelley Morse, CPO.
Bullhorn Reviews FAQs
Bullhorn has an overall rating of 4.1 out of 5, based on over 585 reviews left anonymously by employees. 75% of employees would recommend working at Bullhorn to a friend and 64% have a positive outlook for the business. This rating has decreased by -11% over the last 12 months.
75% of Bullhorn employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Bullhorn 4.1 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Bullhorn to be senior leadership, career development, benefits and the cons to be compensation .
