Bupa Reviews in United Kingdom | Glassdoor

Bupa UK Reviews

Updated May 18, 2017
132 reviews

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United Kingdom

2.7
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Bupa CEO Evelyn Bourke
Evelyn Bourke
12 Ratings

132 Employee Reviews

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Pros
  • Work/life balance -Great people -Benefits (in 19 reviews)

  • Working environment is excellent (in 28 reviews)

Cons
More Pros and Cons

  1. "Lovely team atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Office Manager in Derby, England (UK)
    Former Contractor - Office Manager in Derby, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Bupa as a contractor (Less than a year)

    Pros

    Good communication, soon made to feel a member of the team, friendly and open to new ideas

    Cons

    Needs up to date computer systems. Information is scattered and needs to be centralised

    Advice to Management

    Go out and meet the staff and listen to them. They are at the front end and know what they deal with every day.


  2. "Lots of potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Contractor in London, England (UK)
    Former Contractor - Contractor in London, England (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Bupa as a contractor (More than a year)

    Pros

    Open landscape for making improvements, flexibility to work in different locations, some great talent dispersed throughout teams.

    Cons

    Too many employees have no interest in making improvements or doing anything other than "their job", which is often narrowly and personally defined.

    Advice to Management

    Stop accepting reluctance to make progress and failure. When people submit poor work products, explain how the work falls short and expect feedback to be immediately incorporated.


  3. "Housekeeping Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeping Assistant in Sidcup, England (UK)
    Current Employee - Housekeeping Assistant in Sidcup, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bupa part-time (More than a year)

    Pros

    Flexible hours - good for students such as myself as I always have a job to come home to when I am on my holidays. Most of the staff are very friendly. Line Manager is very friendly and accommodating.

    Cons

    Sometimes the work seems to not be worth the money. Can feel undervalued.

    Advice to Management

    Value your staff as often as possible. Even just a thanks can go a long way.


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  5. "Busy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Adviser in Staines, England (UK)
    Former Employee - Member Service Adviser in Staines, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    colleagues nice and clean work environment

    Cons

    too much volume of work

    Advice to Management

    care more about your staff than perks


  6. "Maintenance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Manager in Wilmslow, England (UK)
    Current Employee - Maintenance Manager in Wilmslow, England (UK)
    Recommends
    Positive Outlook

    I have been working at Bupa full-time (More than 5 years)

    Pros

    Salary ok
    Working hours flexible
    Good training

    Cons

    No progression
    No support from external management


  7. "Bonus not paid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in London, England (UK)
    Former Employee - Registered Nurse in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at Bupa full-time (Less than a year)

    Pros

    I got known some fantastic nurses and carers. Feeling that I am part of this badly treated unlucky team.

    Cons

    The job is was promised was a Clinical service manager - I ended up as staff nurse working 12 hours shifts over 42 hours a week. Before you sign contract and start they promise you all kinds of things but in the reality these things will not happen.
    Bupa is advertising £1000 bonus when you sign contract with them, but you will never see it and even asking about is it not good.

    Advice to Management

    Be professional, support people rather than blame, be true and honest. Dont put the standards high when you are failing the basics. Stop adverstising about the bonus for registered nurses.


  8. "Bupa, Health care assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health Care Assistant in Chelmsford, England (UK)
    Former Employee - Health Care Assistant in Chelmsford, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bupa full-time (Less than a year)

    Pros

    Bupa Fit membership for staff

    Cons

    Pay is minimum wage
    Hours are long
    Always short staffed
    Dont get paid breaks
    Work is very very hard
    Management do not listen to staff
    Food for staff and residents is awful

    Advice to Management

    Listen to staff more, hire more staff or use more agency staff


  9. Helpful (1)

    "Treatment of care assistants"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Care Assistant in Malvern, England (UK)
    Current Employee - Health Care Assistant in Malvern, England (UK)
    Doesn't Recommend
    Approves of CEO

    I have been working at Bupa part-time (Less than a year)

    Pros

    Good working environment, i.e. Nice colleges good team work and potential to climb the ladder. Refresher training, a loan scheme and some insentivies.

    Cons

    Low paid, lack of staff, exhausting 12 hour shifts. Lack of respect for care assistants by the management, not enough time to spend with residents.

    Advice to Management

    The living wage is needed, more staff needed, quality care is needed due to lack of staff. Care assistants are the back bone of this industry and need to be treated and respected as such!!


  10. Helpful (1)

    "Cultural issues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in London, England (UK)
    Current Employee - Analyst in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bupa full-time (More than 3 years)

    Pros

    Employment in Bupa might help to prepare for working in a complex organisation with a lot of administrative/ bureaucratic challenges.

    Cons

    Bupa seems to promote nepotism and internal discrimination. The opportunities for development and promotion are open predominantly for relatives/mates of those responsible for decision making.


  11. Helpful (1)

    "Poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Assistant in London, England (UK)
    Former Employee - Care Assistant in London, England (UK)
    Doesn't Recommend

    I worked at Bupa (More than a year)

    Pros

    Unit team and manager were extremely professional

    Cons

    Home management not interested in workforce welfare expecting staff to work 5 12 hour shifts in a row to cover for vacancies leading to staff sickness due to stress and exhaustion

    Advice to Management

    Look after your staff and your staff will look after you


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