Burbank Water and Power Reviews | Glassdoor

Burbank Water and Power Reviews

11 reviews

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3.7
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Ronald E. Davis
6 Ratings

Employee Reviews

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  1. "GIS Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GIS Intern in Burbank, CA
    Current Employee - GIS Intern in Burbank, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Burbank Water and Power part-time (More than a year)

    Pros

    Great team of people, beautiful workplace, great benefits, good location, workplace safety is emphasized

    Cons

    I have not discovered a con yet, but working for a municipality presents some challenges such a slow adoption of workplace changes

    Advice to Management

    Recruit an increasingly diverse workforce


  2. "BWP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burbank, CA
    Current Employee - Anonymous Employee in Burbank, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great work environment, cutting edge utility, job security.

    Cons

    Certain department supervisory skills could be improved. The BCEA union is sub standard.

    Advice to Management

    Bring back merit/incentive


  3. "customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Burbank, CA
    Current Employee - Customer Service in Burbank, CA
    Recommends
    Positive Outlook

    I have been working at Burbank Water and Power full-time (More than 5 years)

    Pros

    Good environment, work life balance, pay is competitive

    Cons

    May need to move around to other places for advancement

    Advice to Management

    Find a way to bring back incentive pay


  4. "Too many Politics / Management is comatose from too many meetings / Mafia mentality"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Temporary Customer Service in Burbank, CA
    Former Employee - Temporary Customer Service in Burbank, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Working with the public of Burbank
    Decent Salary
    Caring CoWorkers (that are not management)

    Cons

    Management sit in meetings all day but have no idea how to manage their staff. There are contradictory procedures, you will have one manager or supervisor tell you to do it one way, and then get in trouble the next week from a different supervisor telling you you did that same thing the wrong way. There are no checks and balances and staff gets treated unfairly with little to no feedback from management until it's too late. They beat around the bush, give you answers that don't make sense, and stall. Like another reviewer said the worker bees are unhappy, but that doesn't bother them, they will just hire new worker bees when the others get fed up and quit or let go. They are in a state of perpetual training, but half the time the person doing the training is new and it's the blind leading the blind because a supervisor in not capable of training you because they have no idea how to. It is the most inefficient organization I have ever been a part of, which is sad, as they make all of the money for the City of Burbank (general fund). And their worker bees are the ones making them all that money while middle and upper management sit on their laurels all day in meetings.

    Advice to Management

    Stop wasting time in meetings that lead nowhere and spend some time getting to know how to run a team. Or at least know how to do 10% of their job.


  5. "Electrical Engineering Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Electrical Engineering Intern in Burbank, CA
    Former Contractor - Electrical Engineering Intern in Burbank, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Burbank Water and Power as a contractor (Less than a year)

    Pros

    Hands down this is one of the best, if not the best organization I've worked at. Everyone (including high up managers) will go out of their way to teach you if you show interest. All of BWP thrives on growing and advancing. They are way ahead of the curve when compares with other utilities.

    Cons

    Job openings are rare to come by. (Part of their success. Less employees, more work, less cuts).

    Advice to Management

    Keep up the great work


  6. Helpful (1)

    "Wish they would have told me . . ."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative II in Burbank, CA
    Former Employee - Customer Service Representative II in Burbank, CA
    Recommends
    Approves of CEO

    I worked at Burbank Water and Power full-time (Less than a year)

    Pros

    Friendly work environment, great co-workers, lots of parties, and praise from your leaders and co-workers. I loved working there it was the first time I felt like I fit in and was appreciated.

    Cons

    Rigid work schedule, heavy phones one minute with nothing to do the next, though I never seemed to have too hard of a time finding something to do even if it was cleaning the dust out of the office. Management is not really open to teaching or learning new things.

    Advice to Management

    Don't praise someone for doing a good job if you are getting ready to fire them. If they are doing something that you don't like, try telling them so they at least have an opportunity to fix the issue before you fire them. Praising someone for their work up until you hand them a letter that tells them they are fired is NOT an appropriate way to do business. In addition if someone is working as a temp though an agency then you should not hire them as a regular employee just to fire them, just let them go as a temp.


  7. Helpful (1)

    "Burbank Water and Power"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in Burbank, CA
    Current Intern - Intern in Burbank, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Burbank Water and Power as an intern (Less than a year)

    Pros

    * A lot of things to learn due to small departments
    * Good Work Culture
    * Friendly, efficient and positive management
    * Customer service oriented and non-profit hence no competition
    * Work times for interns are flexible

    Cons

    * Not much employment opportunity due to small departments
    * Intern Salary not very high
    * No vacation, sick leave or any other benefits for interns

    Advice to Management

    None


  8. "Great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Friendly work environment, inclusion in major projects

    Cons

    Small and opportunities are very limited


  9. "Not much room for advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Burbank Water and Power full-time (More than 5 years)

    Pros

    Generally flexible work schedule, nice working environment.

    Cons

    Hard to get promoted, basically you're waiting for people to retire or die, male-centric culture


  10. "great opportunity"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Burbank Water and Power (More than 3 years)

    Pros

    working at the city of burbank water and power has endless possibllities

    Cons

    trying to keep up with all the possibilies

    Advice to Management

    Keep up the good work