Burberry Reviews | Glassdoor

Burberry Reviews

Updated June 18, 2018
601 reviews

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3.4
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Burberry CEO Marco Gobbetti
Marco Gobbetti
28 Ratings

601 Employee Reviews

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Pros
  • "Free lunch daily (although small portions)" (in 56 reviews)

  • "Access to sample sales and staff discounts" (in 52 reviews)

Cons
  • "It is a high end store, so the work/life balance isn't the best" (in 20 reviews)

  • "Long hours for a luxury brand, should be open no later than 7 pm" (in 23 reviews)

More Pros and Cons

  1. "Great company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY
    Recommends
    Positive Outlook

    I worked at Burberry full-time (Less than a year)

    Pros

    Great company to work for. Good benefits, great location, and great coworkers. You get a lot of time off as a Customer Service Representative.

    Cons

    I can't remember anything relevant. I only left because I didn't like working in customer service and decided to change careers.


  2. "Stock associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Burberry full-time

    Pros

    Good benefits and environment

    Cons

    Too much works and pay less

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Australia Landing, MS
    Current Employee - Sales Associate in Australia Landing, MS
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Burberry full-time (Less than a year)

    Pros

    Burberry has an amazing brand heritage and beautiful products, an experienced and helpful team that offers great training and generous employee discounts, get to learn a lot about luxury

    Cons

    Upper management set an unrealistically high weekly target resulting in no commission due to failure to achievement, lower pay compared to other luxury brands, no work-life balance

    Advice to Management

    Offer more incentives to motivate staffs


  4. "Not the best"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Burberry part-time

    Pros

    The company will buy lunch for employees during holidays.

    Cons

    No communication between management and employees.


  5. "Decent company, great benefits, average pay"

    StarStarStarStarStar
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Burberry full-time (Less than a year)

    Pros

    Work off commission and had excellent benefits

    Cons

    Tiring and stressful, constant pressure to sell and make goal


  6. "Be ready to work hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Burberry full-time (Less than a year)

    Pros

    Benefits are pretty good. Also you can make a lot money if you work hard.

    Cons

    Management system is nit the best. But company is good and loyal.


  7. "Severe Inequality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead in Round Rock, TX
    Former Employee - Sales Lead in Round Rock, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Burberry full-time (More than a year)

    Pros

    Good employee discount and awesome amount of PTO.

    Cons

    There’s a huge pay gap between outlet and mainline stores and even between stores, employees get paid different. If you work in an outlet store corporate and mainline stores treat you like crap and look down on you.

    Advice to Management

    We’re all on the same team and FYI, outlets bring in more revenue than mainline stores.

  8. "pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Assistant in Las Vegas, NV
    Former Employee - Client Services Assistant in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Burberry part-time (Less than a year)

    Pros

    nice team and very good working environment

    Cons

    to much work and pressure from the manager


  9. "Great Growth Oppurtunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Burberry full-time

    Pros

    Internal growth! Exciting environment for fashion

    Cons

    uniforms are not that great


  10. Helpful (1)

    "Generous PTO for Company in Transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator
    Current Employee - Coordinator
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Burberry full-time (More than 3 years)

    Pros

    As it is a UK company, a generous amount of PTO offered, two weeks vacation, summer days, winter days, due days, personal days, as well as Summer Fridays (Corporate only). Bonus and Stock option given (but not guaranteed). Sample sale (only in corporate though)

    Cons

    Do not expect to do just the job you were hired for, company has lost/let go of alot of people and roles and tasks have been consolidated not replaced. No clear direction from Finance. It seems there is a huge disconnect between the regions and often Americas is forgotten or left behind by corporate. Corporate Management is focused on titles and positions, rather than who can do the job best...

    Advice to Management

    Make your Finance processes and policies clear. Consider splitting America into its own entity as often Americas are left behind the curve compared to other luxury brands b/c key decisions are made in EMEIA and not based in Americas.


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