Burberry Reviews | Glassdoor

Burberry Reviews

Updated July 20, 2017
488 reviews

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3.4
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Burberry Chief Creative and Chief Executive Officer Christopher Bailey
Christopher Bailey
231 Ratings

488 Employee Reviews

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Pros
  • Free fruit in the morning and free lunch which is very varied and changes every week (in 47 reviews)

  • great benefits,good salary for a retail job (in 39 reviews)

Cons
  • It is a high end store, so the work/life balance isn't the best (in 17 reviews)

  • long hours with rarely if any breaks except for lunch hour (in 21 reviews)

More Pros and Cons

  1. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Mercedes, TX
    Current Employee - Sales Associate in Mercedes, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Burberry part-time (More than a year)

    Pros

    Great place and really good company to work for. Really take care of their employees.

    Cons

    Low hours at the moment.


  2. "Sales Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Lead in Troy, MI
    Current Employee - Sales Lead in Troy, MI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Burberry full-time (Less than a year)

    Pros

    Fast paced. Easy to upgrade job title if you voice your goals. Great benefits.

    Cons

    Commission is low. Client work is expected at all times.

  3. "Sales Associate (New York)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Burberry full-time (More than a year)

    Pros

    This position provides me just enough to get by every two weeks. I suppose that is a positive? I've met some good people but many have already moved on.

    Cons

    What a joke. After working here a few years I can say this place has more politics than Capitol Hill. Inexperienced lower management is very arrogant and entitled. All levels of management play favorites. Sales associates are way too petty and catty. Unrealistic, unbelievable sales goals. The commission structure is a disaster. There is too much busy work assigned at all times. We're not saving lives here. Line managers gossip while they need to support their associates. The meetings are horribly redundant and tedious. We're always out of product to sell. Everything about this job is a waste of time. Work/life balance is impossible so kiss your social life goodbye. Hard lesson learned.

    Advice to Management

    Please, please get it together or you're going to lose a lot of great associates. Turn the SHIP around in New York.


  4. Helpful (1)

    "Good coworkers, bad manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Support in Santa Monica, CA
    Former Employee - Seasonal Sales Support in Santa Monica, CA
    Neutral Outlook
    No opinion of CEO

    I worked at Burberry part-time (Less than a year)

    Pros

    It's classy and nice work environment

    Cons

    Pay's low and management is horrible.

    Advice to Management

    Some managers just don't care about employees. And been mean to employees. Like the manager right before Santa Monica Place close down. She could be late or leave early, pretend she has some emergency issue that couldn't make it on time. But if her employees has car accident or too sick to talk (which is the real emergency) and she still ask them to go back to work.


  5. Helpful (1)

    "Department Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Beverly Hills, CA
    Current Employee - Department Manager in Beverly Hills, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Burberry full-time (More than a year)

    Pros

    Health Insurance, 401 K, employee discount, got to meet the CEO Christopher Bailey and he was amazing.

    Cons

    upper management, very political, gossip, only work with British models/artists which seems a bit racist. lots of turnover in the company and in my store especially.

    Advice to Management

    invest more time in coaching and training your employees and managers.... less time in gossip. managers need to help each other and associates succeed. very self centered management team.


  6. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Burberry (More than 5 years)

    Pros

    Good computer systems. Innovations always a key. Leadership is inspirational and vision is clear.

    Cons

    Mostly global decisions and global scope and hence slow and missing the localization needs and part.

    Advice to Management

    Review global and local needs and directives


  7. Helpful (1)

    "Great place to start management career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Supervisor in Dallas, TX
    Current Employee - Floor Supervisor in Dallas, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    -Friendly environment.
    -Excellent team environment.
    -Great vacation and Due Day benefits.
    -Relaxed new uniform
    -Friendly clients

    Cons

    -Corporate micro-manages.
    -CVM is difficult for associates to complete.
    -No client books for Associates.
    -Commission structure is not competitive compared to competitors
    -Department zoning

    Advice to Management

    Trust your leadership team more and ease off all of the event recaps, etc.

  8. Helpful (1)

    "Positive environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Burberry full-time (More than 3 years)

    Pros

    Have a lot of time off, winter days and Summer days given to retail field. All holidays paid even if you don't work on them. Supportive management for growth

    Cons

    Discount not great
    At times, heavy workload
    No runway collection in regular stores. Makes it difficult to sell to high client


  9. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales in San Francisco, CA
    Former Employee - Sales in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Burberry part-time (Less than a year)

    Pros

    great colleagues, nice working environment, and motivated staff and great management. It was a great place to work, everyone is friendly and a great company culture.

    Cons

    just the busy days, non-stop running up and down getting product from stock room,. I don't have many negative things to say, as I really enjoyed working there.

    Advice to Management

    keep it up


  10. Helpful (3)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Houston, TX
    Former Employee - Sales in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Burberry full-time (More than a year)

    Pros

    Has potential to be a great company if they started hiring better GMs and AGMs.

    Cons

    Starting off, you only make 1% commission and the work load is insane, the pay is not worth it at all. Upper management enjoys giving out write ups over anything making everyone miserable. Employees barely last 6 months with the company. Favoritism is a big problem. If you want to move up with company, do not think you can in this one, especially if you don't fit their "profile". Excellent talent is going to waste, some associates have been with the company for 3-10 years and are kept in the same position.
    They do not care about their employees, only the business itself. We had some work environment issues and none got sent home, associates had to stay and clean everything up instead of having everyone move out of harm's way.

    Advice to Management

    Stop focusing so much on the small stuff and appreciate your employee's hard work.


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