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Burberry Reviews
Updated Jun 7, 2023
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Found 1,729 of over 2K reviews
61% Recommend to a Friend
80% Approve of CEO
Found 1,617 of over 2K reviews
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Approve of CEO
Jonathan Akeroyd
102 Ratings
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Top Review Highlights by Sentiment
Pros
Cons
- "Management was poor since they only know how to pass on stress and KPIs without considering the market/client base" (in 120 reviews)
- "Low salary unless you resign then they give you counter offer to aline with your offer from other brand" (in 56 reviews)
- "Long hours especially weeks before shows (as in 3 hours sleep a night if you are lucky!)." (in 51 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Burberry and is not affected by filters.
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- Current Employee★★★★★
Great Working Culture and Benefits
May 31, 2023 - Operations SupervisorRecommendCEO ApprovalBusiness OutlookPros
Work life balance, great pay, the benefits get better the longer your with them.
Cons
There is a high turnover for general managers. I've had 6 different managers since I started.
- Former Employee★★★★★
Pros
Discounts are good if you like shopping
Cons
Brand decline, less popularity = less sales
- Former Employee, more than 1 year★★★★★
Needs a lot of improvement
Mar 29, 2023 - Anonymous Employee in San Francisco, CARecommendCEO ApprovalBusiness OutlookPros
Good retirement plan, great team. Healthcare is not bad but not the best in market.
Cons
As it is very typical for retail: you get a lot promised with not much delivered. Really needs improvement in communication. A lot of disconnect between stores and HQ. Brand is struggling with identity that reflects in market drops and as a result sales numbers.
Continue reading - Former Employee★★★★★
Pros
It's a job like any other job
Cons
Insane amount of micromanaging, never any work so expect to be working in every other department
- Former Employee★★★★★
Pros
Great people Chill No one gets fired
Cons
Communication with central team sucks Same stuff No one gets fired
- Former Employee, more than 1 year★★★★★
Stay Focused
Feb 24, 2023 - Sales Associate - Stylist in Dallas, TXRecommendCEO ApprovalBusiness OutlookPros
Opportunity to build clientele and book, decent foot traffic, and as long as you’re kind the coworkers are kind as well. Fairly relaxed yet professional environment. This a great company to have on your resume in luxury for your career path.
Cons
A word of advice for any sales job: protect yourself. Don’t be naive to team members doing what they need to increase their numbers. It’s typically not personal. Always ask questions to understand the selling environment and how you can better navigate it. Always professionally and directly address when you feel mistreated by someone because management may have biases. Speak up. Because the team has ~10 people, cliquish behavior can be seen.
Continue reading - Former Employee, more than 1 year★★★★★
Friendly People Lots of Disorganization
Mar 22, 2023 - Former Manager in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Friendly coworkers, reputable company, good pay.
Cons
Lack of structure in process and onboarding. Outdated systems made something as simple as submitting a purchase order take a thousand years. Unclear priorities and lack of structure When trying to hire it was made nearly impossible by the HR team which was essentially made up of untrained new hires themselves.
Continue reading - Current Employee★★★★★
Pros
Generous PTO, time & a half holidays plus due days, 401K, medical & dental coverage
Cons
No clear career development, divisive company culture
- Former Employee, more than 1 year★★★★★
Great company - poor management
Apr 24, 2023 - Sales Associate in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Tisci was the best thing that happened to the company
Cons
Overhyped Some management not understanding new target market
- Former Employee★★★★★
Client Advisor @NY
Apr 27, 2023 - Client Advisor in New York, NYRecommendCEO ApprovalBusiness OutlookPros
cool environment to grow fast
Cons
long working hours with minimal breaks
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Burberry Reviews FAQs
Burberry has an overall rating of 3.5 out of 5, based on over 1,916 reviews left anonymously by employees. 61% of employees would recommend working at Burberry to a friend and 52% have a positive outlook for the business. This rating has been stable over the past 12 months.
61% of Burberry employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Burberry 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Burberry to be compensation, coworkers, benefits and the cons to be senior leadership, career development, management.
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