Burberry Reviews | Glassdoor

Burberry Reviews

Updated November 17, 2017
534 reviews

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3.4
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Burberry CEO Marco Gobbetti
Marco Gobbetti
5 Ratings

534 Employee Reviews

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Pros
  • Free fruit in the morning and free lunch which is very varied and changes every week (in 50 reviews)

  • Staff in London can attend sample sales (in 42 reviews)

Cons
More Pros and Cons

  1. "Seasonal Sales Support"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Burberry part-time

    Pros

    Friendly work environment and positive atmosphere

    Cons

    Part-timers don’t receive any benefits


  2. "Inconsistent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Sample sale is ok
    Benefits for employees

    Cons

    Management is unable ofkeeping talent

    Advice to Management

    Put the employees first before the clients.

  3. Helpful (3)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Short Hills, NJ
    Former Employee - Sales Associate in Short Hills, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Burberry full-time (More than 3 years)

    Pros

    The compensation is decent for a retail company. 2 week’s vacation, 10 paid sick days and time and a half plus a comp day for working on a holiday is a nice incentive.

    Cons

    There is a major communication disconnect between upper management and sales associates. This particular location does not work well as a team and company policies are not followed on a consistent basis. There are a lot of unprofessional actions that take place on the sales floor by Supervisors and AGM. Also, there is not much of a work/life balance. Yearly raises are minuscule at best.

    Advice to Management

    Treat your Sales Associates with more respect. If it were not for us Burberry wouldn’t exist.


  4. Helpful (1)

    "Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Associate in Wrentham, MA
    Current Employee - Store Associate in Wrentham, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Burberry part-time (More than 3 years)

    Pros

    commission based pay plus hourly

    Cons

    Pay for what you do can be higher.

    Advice to Management

    Not to gossip with employees and when having an open door policy feedback and discussions should be kept private not for the store to know.


  5. Helpful (1)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Burberry full-time

    Pros

    Craftsmanship of merchandise, business acumen for Store, benefits.

    Cons

    Favoritism and lack of accountability in Corporate. No room for growth unless you relocate


  6. Helpful (3)

    "Assistant General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Brazil, IN
    Current Employee - Assistant Store Manager in Brazil, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Burberry full-time (More than 3 years)

    Pros

    Good benefits and insurance. Family-like environment. Staff discount.

    Cons

    Unfair management and poor HR monitoring. Very difficult to take time off. IT devices don't work. Unnecessary daily procedures are invented everyday, taking the precious time on sales away. Office team is always complaining and not solving anything, specially the finance area.

    Advice to Management

    Supervisor doesn't want to have disagreements with the manager and ignores the yelling and threating . That's the danger of the "family management" style. If the manager likes you, great, if don't, they will create any reason to get you fired. Not fair at all. Listen to staff feedback and improve honest communication with constant feedback and personal preferences. Manager should be a leader on shop floor selling and supporting the team.


  7. Helpful (4)

    "Full time sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Burberry full-time

    Pros

    -Excellent benefits.
    -Flexible hours.
    -Great discount.
    -Plenty of days off.

    Cons

    -Outrageous sales goals and not enough commission.
    -A lot of favoritism amongst management. People promoted with little/no experience in the role while others who had experience weren't.

  8. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Burberry part-time

    Pros

    It is very Fun nice atmosphere

    Cons

    Clients may not be so nice all the time, and are always in a rush.


  9. Helpful (2)

    "Good pay and perks, but a very clique-ish, juvenile management style"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Burberry full-time (More than a year)

    Pros

    Pay was quite good, discount and employee sale perks, beautiful, quality product, interesting company history/legacy, fun activities for employees from time to time

    Cons

    Overall, a very unfair/capricious management style. Often openly played favorites, had double-standards, no consistency in how rules are enforced. If you’re well-liked and “in the club” you can basically get away with anything. Promotions based on favoritism, from my view.

    Advice to Management

    Enforce fairness and standards. Hold everyone accountable for the same things/treat employees equally.


  10. Helpful (1)

    "operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Burberry full-time

    Pros

    Amazing company with great benefits

    Cons

    the store management usually micro manages without positive feed back and constructive criticism. The pressure in this store does not exude positive energy and its not healthy for associates.

    Advice to Management

    motivate and train your associates in a positive way. If you train them from the beginning of your reign, then you won't have to feel the pressure of downtrend sales later due to you not setting priorities straight early. respect goes a long way.


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