Burson-Marsteller Reviews in Chicago, IL | Glassdoor

Burson-Marsteller Chicago Reviews

13 reviews

Filter

Filter

Chicago, IL Area

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Burson-Marsteller President & CEO Donald A. Baer
Donald A. Baer
5 Ratings

13 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great people, office culture, interesting work, exciting environment (in 17 reviews)

  • You can learn a lot buy serving different clients (in 9 reviews)

Cons
  • Work life balance essentially depends on team associated with (in 21 reviews)

  • Most staff work long hours although official working hours are from 9-6 (in 16 reviews)

More Pros and Cons

  1. Helpful (1)

    "Brand name clients, but antiquated reputation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate in Chicago, IL
    Former Employee - Senior Associate in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Burson-Marsteller full-time (More than 5 years)

    Pros

    The opportunity to work on big brand names, especially ones that are engaging in activities outside of "traditional PR", is great for the resume. You also get a really good feel for the challenges that these types of blue-chip companies face on a day-to-day basis.

    There is a strong entrepreneurial nature to working at Burson. If there is a project that you really want to work on or believe that you have an idea that will help generate new business or revenue, you are encouraged to pursue that idea. Individuals who are self-sufficient and independent will thrive in this environment.

    If you're in corporate or public affairs, Burson is still the agency you want to call first. It understands these spaces better than anyone else out there.

    Cons

    Burson's reputation as a leader in corporate and PA acts as a double-edged sword though. It makes it more difficult for the agency to engage in projects that involve up and coming brands and startups. When pitching new business, that reputation is hard to shake in the room.

    The other side of that is that realistically Burson really is still behind when it comes to the changing PR landscape. PR is drastically changing and Burson has not done a good job keeping up with the trends. There were definite strides in the last few years I was there, but there is a lot of work still to be done.

    Finally, there are a lot of potential senior-level leaders out there who are not old and white. I suggest Burson looks at them.


  2. Helpful (2)

    "Great chicago office; disappointing review process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Public Relations Associate in Chicago, IL
    Current Employee - Public Relations Associate in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Burson-Marsteller full-time (More than a year)

    Pros

    Colleagues with great, creative minds; top of their field
    Chicago culture is fun, collaborative and supportive
    Fun, interesting clients
    Work from home flexibility
    Investment in training and development

    Cons

    Lack of communication from leadership
    Vague review and promotion process
    Burnout and work/life balance unless you make it a priority

    Advice to Management

    Communicate more on the company's vision and what employees need to do to earn promotions/raises

  3. Helpful (6)

    "Agency in trouble..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Park Ridge, IL
    Former Employee - Senior Director in Park Ridge, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Burson-Marsteller full-time (More than a year)

    Pros

    Strong leadership in some offices
    Some very talented younger employees
    Decent mix of clients

    Cons

    100 percent focused on billability and nothing else
    Myopic in focus with junior people learning only one area of practice
    People are just numbers, changes by top leadership are only based on profits

    Advice to Management

    Start over and learn how to push back on the parent company, you're bleeding good people.


  4. "pros and cons"

    StarStarStarStarStar
    Former Employee - Internship in Evanston, IL
    Former Employee - Internship in Evanston, IL

    I worked at Burson-Marsteller (Less than a year)

    Pros

    great learning, challenging work and clients from various industries

    Cons

    may have bad work-and-life balance


  5. Helpful (6)

    "Great flexibility, but no clear development path"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Chicago, IL
    Current Employee - Director in Chicago, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Burson-Marsteller full-time (More than 3 years)

    Pros

    Good clients, interesting work and flexibility for high-performers. New CEO has committed to change culture and performance program, but change seems to be slow.

    Cons

    No clear development path - raises, bonus and promotions are all a total mystery to rank and file staff (and some senior leadership claim they don't really know how it works either) We are told that its the fault of the parent company (WPP) but other WPP companies/sister agencies have seem to figured it out. I was told when I started here 3 years ago that they were 'working' on a new performance program, but it hasn't happened yet.

    Advice to Management

    Get the performance and development system organized and make it transparent.. Tell employees what it takes to move up and then reward them when they achieve those benchmarks.


  6. Helpful (1)

    "Small agency feel within WPP Family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in Chicago, IL
    Current Employee - Senior Associate in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Burson-Marsteller full-time (Less than a year)

    Pros

    Feels like a family, the client work is amazing, and I'm always challenged to bring better ideas, solutions, and strategies to the table. Being challenged to learn every day while also having strong oversight to balance work and life is just one of many great things about being a Burson person.

    Cons

    Well, I haven't found any yet!

    Advice to Management

    Be fun! Show personality! And engage with all levels of staff regularly.


  7. "A Leading Firm In the PR Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Chicago, IL
    Former Intern - Intern in Chicago, IL
    Recommends
    Approves of CEO

    I worked at Burson-Marsteller as an intern (Less than a year)

    Pros

    Great culture and highly experienced personnel. Tremendous opportunity to work with high profile, large clients. Offers a good amount of flexibility and chances to work in different practices.

    Cons

    It is extremely different to get hired by the company. Additionally, individuals with smaller personalities can be easily overlooked by management.

    Advice to Management

    A more defined process for advancement of junior personnel.

  8. "Great People, poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Chicago, IL
    Former Employee - Senior Director in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Burson-Marsteller full-time (Less than a year)

    Pros

    Flexible work schedule. Great people and talent.

    Cons

    About being billable and winning new business only.

    Advice to Management

    Need to hire qualified people in leadership positions at the MD level.


  9. "Great clients and talent, but lacking opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Burson-Marsteller full-time (More than a year)

    Pros

    Clients are great-- Whether you have 1 year or 25 years of experience, at Burson, you'll always get to work with top tier corporations.
    Great people--the opportunity to learn from your colleagues is always there

    Cons

    While the office is more "open," the culture is lacking. Majority of the office rarely stay past 5:30 or want to venture outside the office for social events.
    Office politics are alive and well-- if you aren't in a good position with the favored employees, good luck. Promotions and raises happen twice a year-- and still WPP can take this away and the cycles are normally delayed a few months.

    Advice to Management

    Invest in junior staff-- and don't expect us to do a 60 hour work week in 40 hours-- its not fair. If you want to keep talent, have conversations with talent about their interests.


  10. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Intern - Intern in Chicago, IL
    Former Intern - Intern in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Burson-Marsteller as an intern (Less than a year)

    Pros

    Work with great people with the opportunity to learn a lot. Everyone has your best interests in mind and wants to see you grow professionally. Final intern project is a great learning experience. Intern program gives you the opportunity to work across other practices. Mid review and final review- very helpful to my professional growth.

    Cons

    As an intern, billing overtime hours is very strict. I found myself leaving early a lot of days to compensate working late on other days. Possibility to be hired after the internship is 50/50, and it is hard to find this out during the course of the internship.


Showing 13 of 322 reviews
Reset Filters