Burson-Marsteller Reviews | Glassdoor

Burson-Marsteller Reviews

Updated June 1, 2018
287 reviews

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3.1
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Burson-Marsteller President & CEO Donald A. Baer
Donald A. Baer
106 Ratings

287 Employee Reviews

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Pros
  • "Big name clients mean that there are high-exposure campaigns and opportunities to work on, which helps build skill and can look impressive on a resume" (in 10 reviews)

  • "Great people, office culture, interesting work, exciting environment" (in 18 reviews)

Cons
  • "Work life balance essentially depends on team associated with" (in 22 reviews)

  • "Parent company has large influence, lack of recognition for hard-working staff, long hours and focus on numbers over work" (in 18 reviews)

More Pros and Cons

  1. "Great Experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern
    Former Employee - Intern
    Recommends
    Disapproves of CEO

    Pros

    Close office culture, fun events, generally approachable people

    Cons

    minimal yet expected office politics / can't get a sense of how employees have access to upward mobility


  2. "Didn't have the best experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Burson-Marsteller full-time

    Pros

    -Salary on par with other comms firms

    Cons

    -Not much support from leadership
    -Lacks diversity

    Advice to Management

    Account management is hard work. Invest in your people to help alleviate the work environment.

  3. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Burson-Marsteller full-time

    Pros

    As a former employee, I was fortunate to work with very talented folks. The environment was friendly and upbeat. The company allowed the employee flexible when it came to your work schedule.

    Cons

    Indecisive and untrustworthy senior management.
    Promotions and raises are not based on hard work but "who you know".

    Advice to Management

    Get your act together!!!! You're losing talented and loyal employees. Morale needs to come first. Listen to your employees and act accordingly.


  4. Helpful (1)

    "VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Burson-Marsteller full-time

    Pros

    global reach, good people, knowledgeable staff

    Cons

    Poor management decisions, difficult to make long-term plans because business is run reactively according to clients

    Advice to Management

    Be more proactive--runs very reactively according to clients.


  5. Helpful (1)

    "Just ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Burson-Marsteller full-time

    Pros

    Experience to work on high profile clients
    You get to meet great people
    Flexibility to work remotely

    Cons

    Salaries are not competitive to other agencies
    Promotions are hard to come by

    Advice to Management

    There's a lot of turnover in PR and especially at agencies so invest in your people.


  6. Helpful (1)

    "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Burson-Marsteller full-time

    Pros

    Good long-term, large clients, great internship program

    Cons

    Parent company has large influence, lack of recognition for hard-working staff, long hours and focus on numbers over work

    Advice to Management

    Recognize the work and the staff who produces quality work for key clients


  7. "Client Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Most people are great and wonderful to learn/work from

    Cons

    Late hours, work/life balance, promotion cycle is horrendous

  8. Helpful (1)

    "Smoke and Mirrors - Get your house in order"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Burson-Marsteller full-time (More than a year)

    Pros

    Smart colleagues, diverse clients and new initiatives to improve culture and promote diversity & inclusion

    Cons

    Financial hardship (recent layoff selection process unclear - leaving many questions and concerns), top heavy, raise & promotions are not consistent both with timing (unsure as to when the next cycle will occur) and selection (lots of social promotions), performance development plans are useless and connected to nothing (raises nor firing), many senior leaders have been socially promoted and do not carry their weight - dumping the work and on younger staff and quickly point the finger at others.

    Advice to Management

    Get your house in order. Develop consistent HR practices for raises & promotions - talent and institutional knowledge are walking out the door every week. Take the business case for employee engagement seriously. Retention of clients will never work until you nurture and develop the people that serve them. Connect annual performance evaluations to raises and firing, without doing so they serve no purpose and you are not developing your talent or providing exits for low-performing employees.


  9. Helpful (1)

    "Don't Be The Fool That Stays"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Executive in San Francisco, CA
    Former Employee - Client Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Burson-Marsteller full-time (More than 3 years)

    Pros

    - Incredible talent everywhere you look that came for the name
    - SF office prioritized culture and succeeded
    - Flexibility
    - Ability to punch above your weight (also a negative - see below)

    Cons

    - Leadership needs to change as evident by the revolving door of talent
    - ZERO communication where it matters; any communication is just smoke and mirrors that avoids talking about the topics people actually care about (i.e. why we lost the pitch or even that we lost the pitch, the outdated and ambiguous WPP-mandated promotion and raise cycle, serious IT problems, etc.)
    - The practically non-existent promotion cycle that is lucky to come once a year
    - Stuck using old HP garbage because of a deal signed years ago that should no longer apply
    - Mr. Burson's deal with the Y&R / WPP devil that keeps BM so tightly wound and "number" focused that it ruins the work environment and the work products
    - Junior talent forced to grow up fast and miss out on key development opportunities
    - Junior talent working at much higher levels without recognition or compensation

    Advice to Management

    Same advice every other former employee is giving: figure out how to fix the employee retention epidemic and for god's sake, cut ties with WPP and remove the horrible cycle.


  10. "Junior Staffer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Great projects
    - Capable and intelligent colleagues
    - Opportunities for growth
    - Entrepreneurial spirit

    Cons

    - Work life balance
    - Crazy hours


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