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Burst Marketing Reviews

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11 Employee Reviews

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  1. "This agency is on the way up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Burst Marketing full-time

    Pros

    Chance to work on really interesting creative and strategy work. Real team oriented environment. The company has recently had some immature employees leave and is upgrading them with better talent and experience. There's opportunity to build a career here.

    Cons

    As the company evolves into a bigger player - growth pains are expected. Team members may need to pitch in at a moment's to solve a problem or meet a deadline.

    Advice to Management

    Keep bringing in better and more talented people.


  2. "Agency Has Lost Its Way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Burst Marketing full-time

    Pros

    Amazing co-workers and extraordinary talent.

    Cons

    Upper management and new operations management are overhauling/bulldozing everything with no regard for how this will play out. Employees are overqualified and severely underpaid and under-appreciated. Most employees work around the clock with no compensation beyond paltry wages and no recognition or even acknowledgement. Upper management pays themselves well and is stingy with giving overdue and appropriate raises. Morale is low, and turnover is incredibly high. Very few people who worked there six months ago can be found there today.

    Advice to Management

    Honest self evaluation and introspection. Recognition and compensation for those who deserve it. New Operations Management.

  3. "Interesting work, open management, chance to grow with the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albany, NY
    Current Employee - Anonymous Employee in Albany, NY
    Recommends
    Positive Outlook

    I have been working at Burst Marketing full-time (More than a year)

    Pros

    Burt Marketing is the result of a merger between IntelliSites (a high-volume web design firm) and ImPress (a high-volume print company). The link between them is marketing strategy, which is probably Burst's greatest strength.

    The work environment is not the stuffy, stilted environment of large corporate or government jobs. The entire leadership of the company is very open and humble, will quickly admit to their mistakes, and as a habit, involves the whole team in ways to grow and improve. Daily 15 minute all-staff meetings keep everyone on the same page and enable true team-work versus isolated silos.

    Also, the company culture gives employees quite a lot of autonomy and the ability to grow and develop their skills and interests. Instead of being stuck in one role forever, Burst allows its employs to evolve into whatever role at the company they desire and Burst will help them succeed in it. This has happened several times.

    The pay is fair (though not quite the inflated salaries of the State and big corporations). But with the success and growth of the company, the firm's economic success swiftly trickles down to employee salaries much more directly and transparently than most companies. The employees really are the company and not just the owners or leaders.

    Overall, this is a good and friendly company with leaders who really care about their staff and make it their focus to see each one blossom rather than simply maximize their own personal profit and success.

    Cons

    As mentioned, the pay is fair, but not astronomical. But the firm is currently undertaking a all-hands-on-deck plan to focus on larger, more strategic clients and transition some of the smaller "legacy" clients from the former high-volume firms that merged. This is a really good idea and the current aspirations and plans of the firm are completely in line with what firms this size are doing nation-wide. Its success will mean better work, less stress, and more pay for everyone.

    Also, prior to this change in client focus, the high-volume of client work has been difficult sometimes in terms of juggling high-priority larger accounts (with lots of moving parts) and many smaller clients whose marketing objectives are not as strategy-oriented. So the result is each employee being responsible for a few too many clients than would be ideal and the need to switch gears between them quite often. But, again, this is changing and that change will make everyone's life much easier.

    Advice to Management

    Stay the course of moving to fewer and larger accounts to do unified, multi-tactic work with killer strategy and closely tracked results. And as this success starts hitting the bottom line, share as much of that as possible with every employee from the top to the bottom. And create direct performance based bonuses based on the metrics of how each client campaign performs or other metrics that accurately measure job performance.


  4. "Great Experience and Great Things to Come"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albany, NY
    Current Employee - Anonymous Employee in Albany, NY
    Recommends
    Positive Outlook

    I have been working at Burst Marketing full-time (More than 3 years)

    Pros

    If you're smart, willing to work hard, and able to contribute to the business positively, you're rewarded.

    I'm encouraged to talk to top management about what I want from Burst, and have found that 9 out of 10 times I'm given what I ask for.

    The strength of the relationships I've built and the power of the learning I've gained is invaluable.

    Cons

    There's been a lot of change at Burst since I started. While most of it is in the right direction, sometimes it's been difficult


  5. Helpful (3)

    "Awful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    The schedule is pretty flexible. The employees (aside from the principals) are generally pretty skilled and enjoyable people to be around.

    Cons

    Pay:
    The pay is horrible compared to what the markets offering, not just state and "big" corporations. You can expect to get paid a certain amount for certain responsibilities, but over time the responsibilities escalate a lot with the response that there isn't room in the budget for you to make any additional money. Bonuses don't exist any longer because the employees were insulted by a rewards system that totaled in about $100 per year. It's a stepping stone company and people leave after a year or so to increase their income drastically.

    Workload:
    The actual workload is incredibly high to begin with, however "urgent" issues/tasks arise multiple times PER DAY causing things to never get done on time. Sales team often sells things without giving any other departments an idea of what they're selling.

    Environment:
    Turnover is extremely high, for a 25 person company they've had roughly 90% turnover in 2 years time. Getting approval for anything is pretty difficult if there's the slighest financial investment required.

    Product:
    The end product for each client isn't something any employee is truly happy about. The majority of the work is outsourced to Serbia.


  6. Helpful (3)

    "Poor management, poor pay. Good place to start and then move on from."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Burst Marketing full-time

    Pros

    Great place to gain experience quickly and take on lots of work that wouldn't normally pass by the hands of a new employee. Can learn a lot in 1-2 years, and touch a lot of projects and skills. Management has (accidentally) hired brilliant, hard-working employees that carry the company and are fun to work with.

    Cons

    Management has no idea what they are doing. All success in this company can be attributed to the employees, who are vastly underpaid according to industry standard, and not recognized for their hard work and long hours.

    The company is wrought with low morale and low pay. Raises barely exist here and bonuses definitely don't exist. Management consistently falsely promises change in the company and does not follow through, ignoring the requests and pleas from employees who understand the changes that need to happen. Management has no idea of the work their employees contribute or even their employees' individual roles. Employees are hired with false promises of room to grow at this company.

    This company has experienced an almost full turnover of all employees in the company in the last year, and for good reason.

    Advice to Management

    Invest in the employees and their happiness/talent. Listen to them and improve upon the items management hears about from them every day. Provide fair compensation, have a stronger chain of command, and take employees seriously. There are serious problems at this company and there is little to no actual understanding of this from management.


  7. Helpful (3)

    "Low morale with high chance of burn out."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Friendly coworkers, people are pretty keen to hang out and get drinks or food (sans Principals). There's an office dog.

    Cons

    Incredibly overworked staff, low wages, Principals can be petty and unsupportive of their employees career growth. High turnover, they've lost the majority of their original staff since their merger in 2012 due to poor working conditions. Seriously low morale that effects the quality of work.

  8. Helpful (4)

    "Good place to start but not to stay long."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albany, NY
    Current Employee - Anonymous Employee in Albany, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Burst Marketing full-time (Less than a year)

    Pros

    The company is full of people that want to grow in the field. Very easy to get a job here.

    Cons

    The company has a reputation for high turn over and playing the blame game. The salaries are lower than other agencies in the area. The sales team will tell clients what ever they want to hear. The culture in general reeks of deception.


  9. Helpful (4)

    "good work and engaging, low pay and really high turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    very team-oriented relaxed and fun work place

    Cons

    low pay that's below market almost half of the employees left in 6 months


  10. "A very good company. The owners and staff really care!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Burst Marketing full-time (More than 3 years)

    Pros

    The teamwork is really incredible. Unlike most places, staff seem not only to get along but to care about each other and act to reach the team's goals. The owners understand when things don't go perfectly.

    Cons

    It's not a large company, so there's no opportunity to move to a different part of the country. You're stuck in Albany, so you'd better like it here.


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