Byram Healthcare Reviews | Glassdoor

Byram Healthcare Reviews

Updated December 7, 2017
101 reviews

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2.5
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Perry Bernocchi
40 Ratings

101 Employee Reviews

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Pros
  • A lot more positive work environment, and employee oriented (in 4 reviews)

  • Great people for the most part, overall good company (in 3 reviews)

Cons
  • There is only room for growth if you kiss a lot of butt (in 3 reviews)

  • During my time there I worked very closely with the director of customer service even though my title was Inside Sales (in 4 reviews)

More Pros and Cons

  1. "Billing Liaison"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Billing Specialist in Downers Grove, IL
    Current Employee - Billing Specialist in Downers Grove, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Byram Healthcare full-time (More than a year)

    Pros

    Great pay, team and Management staff.

    Cons

    I do not have any cons!

    Advice to Management

    Ivis and Kareeta keep up the great work!!


  2. "Customer Service Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Byram Healthcare full-time

    Pros

    Great family atmosphere and all employees are very helpful

    Cons

    Reluctant to change, not open to new ideas.

    Advice to Management

    Treat employees like you value them more.

  3. "Customer Service Rep."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Byram Healthcare full-time

    Pros

    There aren't any pros except maybe you have a job.

    Cons

    The company is ran on favoritism. The big boss hires only family members and let them do what they want. Horrible company to work for.

    Advice to Management

    You try to tell HR or anybody about the favoritism they don't do anything about it.


  4. "Okay, but could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Byram Healthcare full-time (More than 3 years)

    Pros

    Large company with opportunities in multiple categories

    Cons

    Lost focus of customer and employees (that might have changed since).


  5. Helpful (1)

    "No room for advancement in company or career wise. I’ve taught myself everything I know today since I’ve been here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in White Plains, NY
    Current Employee - Anonymous Employee in White Plains, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Byram Healthcare full-time (More than 3 years)

    Pros

    They pay well. It’s the primary reason I’ve stayed as long as I have. I wish I could say more.

    Cons

    Zero flexibility. Not progressive company. Need approvals on everything and can’t do your job without them. Company not willing to fund necessary software to improve quality of work. 3% annual bonus is considered a raise.

    Advice to Management

    Trust your employees to do their job or don’t hire them at all. Provide funds for training employees in the field and in corporate. Stop hiring and promoting people just because you “like” them. Hire people who have knowledge, experience and are determined to get things done. Stop putting customer complaints, digital media and marketing initiatives on the back burner. It will catch up to the company if nothing is done in the near future.


  6. Helpful (1)

    "Verifier/docs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Byram Healthcare full-time

    Pros

    Food truck once a month when I was there, some nice people

    Cons

    Favortism, employee's being talked down to on the floor

    Advice to Management

    Don't talk to employees like they are dogs when we are on the phone with patients. Stop firing certain temps because they are not your favorites.


  7. Helpful (2)

    "Nepotism at its finest"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Customer Service Representative in Downers Grove, IL
    Former Employee - Customer Service Representative in Downers Grove, IL
    Doesn't Recommend
    Neutral Outlook

    Pros

    The only pro could be the pay.

    Cons

    Nepotism at its worst. Do NOT work here if you have experience because the unprofessional and inexperienced "leads" are threatened and try and take you out like a chess piece. Retaliation is allowed and encouraged. You are dealing with a circle of relatives and much like 5 yr olds if one doesn't like you NONE of the family likes you. And their main goal is to rid you of the company. They will lie, and harrass until they get their way. When you ask an supervisor outside of the family if you should seek advice of the HR department she insists no she'll address the issues.... and then you miss your chance because the mother and daughter get you terminated for LIES.

    Advice to Management

    Leave your family business at home. Hire someone outside your family for managerial unbiased help. Leave the nepotism for home. And stop retaliation!!!! Stop holding promising smart and capable "leads" back because you don't want them to outshine family.

  8. "So many issues that should be addressed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Verification Specialist in Salt Lake City, UT
    Current Employee - Insurance Verification Specialist in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Byram Healthcare full-time (Less than a year)

    Pros

    Some great co workers, Free Coffee, Sometimes Free Lunch and Friday Jeans days

    Cons

    Terrible Leadership, Management should be completely redone from the top down. The pay isn't that great, its decent but not worth being treated badly and under valued.

    Advice to Management

    Find managers including directors that actually care and value their employee's


  9. Helpful (3)

    "No breaks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Byram Healthcare full-time (Less than a year)

    Pros

    Great benefits, that is about it. Can't think of any more pros. Company was just recently bought out by Owens and Minor.

    Cons

    Manager does not allow employees to take their breaks. Everyone is terrified of asking. Company does not enforce employees rights to break and paid overtime. Hostile work environment.

    Advice to Management

    Employees are afraid to talk in fear of retaliation.


  10. "So far so good, but...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in White Plains, NY
    Current Employee - Anonymous Employee in White Plains, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Byram Healthcare full-time

    Pros

    Nice working atmosphere, co-workers seem to get along. Personally, have great communication with management.

    Cons

    Work is redundant. Not much growth.

    Advice to Management

    Provide incentives, provide job security, understand there isn't a standard of discipline for all situations.


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