C2 Education "center director" Reviews | Glassdoor

C2 Education Employee Reviews about "center director"

Updated Nov 5, 2019

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2.9
42%
Recommend to a Friend
46%
Approve of CEO
C2 Education Executive Chairman Peter Waller (no image)
Peter Waller
62 Ratings
Pros
  • "C2 creates an environment that allows tutors to truly assist their students(in 44 reviews)

  • "Flexible, C2 Curriculum, certification/training, meetings between teacher and center director(in 38 reviews)

Cons
  • "The students get different tutors every time with no consistency(in 85 reviews)

  • "Communication can be hit or miss, dependent on center director / coordinator(in 47 reviews)

More Pros and Cons

Reviews about "center director"

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  1. "Teacher"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at C2 Education part-time for more than a year

    Pros

    Flexible, C2 Curriculum, certification/training, meetings between teacher and center director

    Cons

    Demand for teachers, less hours

    C2 Education2019-01-15
  2. Helpful (2)

    "Great as long as you get a good Center Director"

    StarStarStarStarStar
    Current Employee - SAT Tutor 

    I have been working at C2 Education part-time for more than a year

    Pros

    Working with high school students to raise their scores

    Cons

    Dealing with center directors that don't understand the educational process

    C2 Education2019-11-05
  3. Helpful (1)

    "Easy Side Gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tutor in Cupertino, CA
    Recommends

    I have been working at C2 Education part-time for less than a year

    Pros

    - Allowed to retake SAT until above 95% - With ACT / ACT prep you can follow their material or have them purchase more - Flexible summer hours - Works well with a regular day job - Snacks or coffee sometimes available, depending on center - Will pay for a tutor to drive to other centers that aren't their "home" center

    Cons

    - "GPA" or tutoring for high school classes does not come with any additional material - Only given 10 minutes to prepare for a session (panic-inducing for new tutors) - School year hours can be 1:30 - 10 PM - Communication can be hit or miss, dependent on center director / coordinator - No benefits - Tutoring 3 students at a time does not increase wage, paid by session. - Had to ask and use personal time to... set up travel reimbursement - Test prep material often has errors that confuse student and tutor - Some centers are disorganized and stressful - A tutor could easily make 100 / hour tutoring one on one while C2 only pays around 26 / hour

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    Advice to Management

    Listen to your employees about their preferences and availability with scheduling. Provide cash incentives or raises.

    C2 Education2019-09-09
  4. Helpful (5)

    "Toxic work culture from management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tutor 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at C2 Education part-time for more than a year

    Pros

    Ability to help a range of students from elementary to high school level. Workbooks to help students progress. Flexible schedule. Easy pay.

    Cons

    There is a history of lawsuits against C2 Education for exploiting their teachers. Lack of follow through regarding promises of compensation for training and pay raises. HR is usually unhelpful and protect only the interests of upper management. High turnover of teachers and Center Directors. CDs can either make or break a Center; they have high pressure to meet a monthly sales quota. C2 Education... is driven to make a profit (charging parents an upwards of $80 an hour while teachers get paid $20-$30 per hour) rather than provide high quality education.

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    Advice to Management

    Hire trustworthy Center Directors and ask for references from their former employers. Have HR take the claims of the employees seriously and take swift action when an issue arises. Edit and improve the quality of the books. Implement recycling nation-wide for every center.

    C2 Education2019-08-04
  5. Helpful (1)

    "Highly Stressful Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Lead 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at C2 Education part-time for less than a year

    Pros

    - Most tutors are very friendl - Depending on the center, Center Director can be very helpful when assisting customers

    Cons

    -Enormous pressure to fulfill the months quota for new enrollments. Leads to stressful situations at the end of the month where you're almost shaking down students for money. -Some parents are deeply unpleasant to talk with and will blame you for any problems they have because you are the first face they see. -Work piles on and on and you must decide what tasks are worth completing. Often you will be given several... things to do at once and expected to complete them all simultaneously. -Upper management does not want to hear any excuses, very profit driven -Problems at the center immediately become your fault; even if it was the result of a completely different employee -Hours must be after school so don't plan on having your nights or weekend free

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    Advice to Management

    Please remember the Program Leads are only human. The work piles up especially when there are only 1 or 2 people working and it is very disheartening to come in and be blamed for problems that are beyond your control.

    C2 Education2019-05-17
  6. "OK, but could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Teacher 

    I have been working at C2 Education part-time for more than 3 years

    Pros

    • Friendly colleagues & management • Motivated students • Flexible schedule • Company has own curriculum, which is easy to learn (not including HW tutoring)

    Cons

    • Low pay • Hard to get hours (they require 3:1 student teacher ratio, which means teachers don't get hours if the center directors have adequately enrolled enough students)

    Advice to Management

    • Make a pathway for teachers to do other things, such as academic advising • Open spots when parents explicitly request a teacher

    C2 Education2019-02-26
  7. Helpful (3)

    "Sales Position Rather than Education"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Center Director in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at C2 Education full-time for less than a year

    Pros

    -Meeting students and helping them advance in their education -Working with talent teachers/tutors -Textbook/workbooks/tests created are useful for tutoring -New centers get more bonuses in their first year of opening

    Cons

    -Everything is managed and basically created by the Center Director -Train on how to sell hour packages rather than other ways to help clients (parents, kids) for their future -Only 5 days PTO, work late 1PM-9PM or sometimes 10PM

    Advice to Management

    Focus more on other ways to help families with their education needs instead of just selling tutoring hours. For example, more college essay prep and more scholarship opportunities/methods.

    C2 Education2019-02-25
  8. Helpful (2)

    "Good company, good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Teacher in Ardmore, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at C2 Education part-time for less than a year

    Pros

    Lots of support from the center director, very rewarding work, pleasant environment to work in

    Cons

    The curriculum has a lot of mistakes in it

    Advice to Management

    Create a system so that teachers can submit mistakes in the book so that the next edition can be improved

    C2 Education2019-01-25
  9. Helpful (3)

    "Do not work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Education Coordinator 
    Doesn't Recommend
    Negative Outlook

    I have been working at C2 Education part-time for more than a year

    Pros

    the students (and if you're lucky, a good relationship with your center director)

    Cons

    dead-end job where you'll be underappreciated, overworked, and underpaid. do not apply to work for this company -- there are tutoring centers elsewhere with better wages, even if the company culture is just as toxic.

    Advice to Management

    treat your employees the way you would like to be treated. invest in your education coordinators.

    C2 Education2019-01-19
  10. Helpful (19)

    "Center Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Center Director in Pigs Ear, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at C2 Education full-time for more than a year

    Pros

    The same "pros" other center directors have noted: the opportunity to help students and many of the people you work with-which sadly does not include upper management.

    Cons

    If you are reading these Glassdoor reviews-it is because you are either a current employee who cannot wait to someday leave one of these yourself, or you are considering working for this company and were warned by the recruiter to disregard what you read here. If you are in the first camp-enjoy! If you are in the second camp-ignore what they told you and read on. 1. Please understand that fully ninety percent of... this position revolves around selling what is a ( very ,very) costly program. Once you sell that program, you are also responsible for ensuring that program goes smoothly. The problem is that there is so much that can go wrong that is out of your control, and doing the elaborate dance to avoid refunds is quite stressful. 2. Despite their assurances to the contrary, corporate seldom offers genuine support or helpful solutions to any of the myriad problems you will encounter as a center director. And no, flying your V.P.s and upper level managers around to all the centers for half hour visits does not constitute support. Answering a phone call or replying to an email before the end of the week does. 3. The commission structure is designed to benefit the company, not the people who produce the revenue While it is true that one can make quite a nice commission, that entirely relies on budgets that are arbitrarily set. For example: if your budget is $80,000 ( I told you this was expensive), and you make $71, 950-falling just short of 90 percent of your budget you make zero commission. Zero, nada, no soup for you. They will remind you that you still get your base salary, but remember, you earned every dime of that by doing the dozens of other tasks you have to do. 4. The financial priorities at C2 are out.of.whack. C2 spends next to nothing on marketing-so you are responsible for advertising your center to the community. However, for some reason, they are extremely generous with the snack budget. If I could have paid for marketing in Pringles and K-cups there wouldn't have been a man, woman or child within fifty miles of the center who didn't know who , what, and where we were. 5. Your manager does not make commission unless your entire district makes budget. If you don't believe anything else I tell you, believe me when I say that you will have a rough time getting through the days when your manager isn't making bank. 6. Please read 1-5 again and have a great day!

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    Advice to Management

    Nope. I'm all talked out.

    C2 Education2018-11-13
Found 78 reviews