CAPS Payroll Reviews | Glassdoor

CAPS Payroll Reviews

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Found 31 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
36%
Recommend to a Friend
29%
Approve of CEO
Johnathan Goldrich
14 Ratings
  1. "Nice environment"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at CAPS Payroll full-time for more than 2 years

      Pros

      Laid back environment, good supervisor, great schedule

      Cons

      Hourly pay meant no PTO

    • "Loved it"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Disapproves of CEO

      I worked at CAPS Payroll full-time

      Pros

      I enjoyed the work environment

      Cons

      New management was not helpful.

    • "Data Entry"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Compensation and Benefits
      • Senior Management
      Former Employee - Data Entry in New York, NY
      Recommends
      Positive Outlook

      I worked at CAPS Payroll full-time for more than 2 years

      Pros

      Great people to work with. Supervisor and Manager are very ameable and like when you want to help out in other areas when there is down time

      Cons

      Heavy work load can appear out of no where!

      Advice to Management

      Most people live on the MTA. Be open to "queit" business hours on weekends to help Data Entry Staff meet deadlines case by case over the weekend. No one wants to be in the office after 5pm and have to have a 2 hour commute home.

    • "Payroll Clerk"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at CAPS Payroll full-time

      Pros

      Parking, overtime is available if you need it

      Cons

      Upper Management, pay, not a professional environment

    • Helpful (1)

      "When the payroll industry tries to become a tech company"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous in Culver City, CA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at CAPS Payroll full-time for more than 6 years

      Pros

      1. Free bagels once a week. 2. Depending on your team, capable of working from home. 3. 4 floating holidays. 4. Decent medical/dental/vision plan. 5. $100 credit per month towards your cell phone bill.

      Cons

      1. High turnaround within all departments. 2. Outsourced employment. 3. Relatively low budget for a software driven company. 4. Impossible to receive raises. 5. Unprofessional behavior from the CIO.

      Advice to Management

      Please be professional and avoid yelling and throwing a tantrum. This ain't high school. Try and retain and reward your employees. We are the back bone of the company. Without great people this place is nothing!

    • "Somewhat disfunctional"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in New York, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at CAPS Payroll full-time for more than 4 years

      Pros

      Good operational staff that tries hard to deliver good service

      Cons

      Weak management that does not appreciate or fully support staff.

      Advice to Management

      Wake up. FYI Johnathan Goldrich listed as CEO was not CEO and has not worked there for several years.

    • "Great Solid Company"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Data Entry Clerk in New York, NY
      Positive Outlook
      Approves of CEO

      I worked at CAPS Payroll for more than 2 years

      Pros

      Great work environment with clean offices and great management.

      Cons

      Does not provide a clear path for advancement or promotion. Could have better training classes to have people acquire more skills.

      Advice to Management

      Have a more defined path for advancement. Also optional training classes to better help with advancement.

    • "Payroll Coordinator"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Payroll Coordinator in Culver City, CA
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at CAPS Payroll full-time for more than 4 years

      Pros

      Leadership, Growth, Raises, Bonuses, and a fun work place. The ability to handle your own clients at your own pace with a tremendous amount of help at your disposal is wonderful. Fun work events are a major plus!

      Cons

      Cliques at the work place are always a con, but it happens when you have a friend referral program.

      Advice to Management

      Trust in the good employees. Listen and watch when the same mistakes and errors occur in the workplace. Some people get away with a lot of lag at the job because they know the right people.

    • Helpful (3)

      "Payroll Coordinator"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Payroll Coordinator in Culver City, CA
      Doesn't Recommend
      Negative Outlook

      I worked at CAPS Payroll full-time

      Pros

      Can't think of any. Worst office I have ever stepped foot in. If you have zero clue about the office environment, you'll think its great without knowing you are being worked like a slave. No professional office is like this dump.

      Cons

      Staff is rude and won't say hi to coworkers if they don't know or need you . Even people you think are ok will make eye contact and say nothing. People are miserable and think this is the best job they will ever have which is so sad. Or they are just stuck. Rude, over worked and unfriendly people throughout the office.

      Advice to Management

      Respect everyone. Fire the bad apples in management! Talk to your staff and know their work ethic personally without relying on other people for feedback. Terribly unfair!

    • Helpful (3)

      "Saddened to Know CAPS Still Does Not Care"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Payroll Coordinator in Culver City, CA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at CAPS Payroll full-time for more than 2 years

      Pros

      With all my honesty I cannot think of one thing that made me believe they cared about us as people; low compensation, managers that looked down on us, overworked, you name it they just don't care...

      Cons

      I left a year ago because I couldn't take it anymore, and it makes me so sad to know a few of my former co-workers still have to deal with the lack of care and respect CAPS has for them... I can say with all honesty these "positive" reviews are completely fabricated because if you work here for a week or two you would realize all the negative reviews are essentially spot on. If you find yourself working here my best...

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      Advice to Management

      Be fair and please stop abusing the people you have.

    Found 31 reviews