CARCHEX Reviews | Glassdoor

CARCHEX Reviews

Updated April 28, 2018
27 reviews

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4.4
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Jason Goldsmith
25 Ratings

27 Employee Reviews

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  1. "The Best Work Environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vehicle Protection Specialist in Hunt Valley, MD
    Current Employee - Vehicle Protection Specialist in Hunt Valley, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARCHEX full-time (More than a year)

    Pros

    Very good income potential with no caps. Leads are plentiful and mostly consist of people that are in the market for a Vehicle Protection plan. We have all the tools and resources available at our fingertips to assist in giving the best presentation to potential customers. It also helps to work in a stress free environment without someone constantly looking over your shoulder. Rarely will you find a sales job where everyone , for the most part, is willing to help each other be successful. I feel this company will have substantial growth over the next year or so.

    Cons

    As in any sales job, some days will be not as good as others.


  2. "Vehicle Protection Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at CARCHEX full-time (Less than a year)

    Pros

    Really nice people
    Eager to help
    Excellent reputation
    This job is perfect for a college student.

    Cons

    Expensive product hard to overcome price objections

    Pay. Pay process is overly complicated for no reason. Was paid only 1000 for my first month of working with working standard 40 hour work week. Could have been paid more working for McDonald’s.

    Schedule. I was told that I would be working 9-6 four days a week with one late day. After training my shift changed to 10-7 three days a week and 12-9 for 2 days a week. When I brought it to their attention I was told it was because I was new. Unacceptable.

    Advice to Management

    Be more forthcoming in the interview when talking about hours and pay. Also you should pay more per sale. A smarter way to pay employees during training would be to give them a set amount.

  3. "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CARCHEX full-time

    Pros

    They have an amazing training program, and will assist you in any way possible. The commission is great for the hours worked. Great team to work with.

    Cons

    Sometimes you have deal with insane people.

    Advice to Management

    Lower the prices of the policies as a lot of people just cant afford it.


  4. "Great company with a great reputation"

    StarStarStarStarStar
    Former Employee - Vehicle Protection Specialist in Hunt Valley, MD
    Former Employee - Vehicle Protection Specialist in Hunt Valley, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CARCHEX full-time (More than a year)

    Pros

    Great money potential, great management training.

    Cons

    Long hours, tough work/life balance. Be prepared to work a lot of Saturdays to make your monthly sales goals.


  5. Helpful (2)

    "Best Place I've worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vehicle Protection Specialist in Hunt Valley, MD
    Current Employee - Vehicle Protection Specialist in Hunt Valley, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARCHEX full-time (More than a year)

    Pros

    The amount of money we make is pretty incredible for what we do. The culture is very fun and unlike the cuthroat nature of alot of sales Jobs. You can wear whatever you want and the fact that we have a gym, massuese and yoga teacher is just icing on the cake

    Cons

    Not the Most comofortable chairs in the world

    Advice to Management

    Listen to Employee Feedback just a little better, but overall amazing Job


  6. "Amazing company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Hunt Valley, MD
    Current Employee - Sales Representative in Hunt Valley, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARCHEX full-time (More than a year)

    Pros

    Great work/life balance and Carchex is always looking to build towards the future.

    Cons

    Some slow times during the year but that is expected with a sales position. As long as your are putting the effort forward, you will make a great living at Carchex and still have time for your personal life.


  7. "One of the Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cockeysville, MD
    Former Employee - Anonymous Employee in Cockeysville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CARCHEX full-time (More than 3 years)

    Pros

    Awesome work environment, friendly people, great managers & ability to make a ton of money!

    Cons

    Work once a month on Saturday 10-3

    Advice to Management

    You're doing a great job!

  8. "Carchex"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Hunt Valley, MD
    Current Employee - Sales in Hunt Valley, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARCHEX full-time (More than a year)

    Pros

    Flexible, good pay, great people, wellness program

    Cons

    Sometimes some favoritism from upper management.


  9. "Inside sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Baltimore, MD
    Former Employee - Inside Sales Representative in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CARCHEX full-time (More than 3 years)

    Pros

    Free use of gym (boot camp) on your lunch break. You need to manage that time for the gym and lunch which is typically an hour. Free Pizza on Saturdays that you work. Free food within your team when your supervisor buys it or at the end of the month you will get breakfast and/or lunch.

    Cons

    Hours will vary from 10-7, 11-8 and 12-9. You will be lucky to get a 9-6 if you are a top performer you may get one shift per week that is 9-6, all other days will be the other shifts. Benefits are outrageously expensive. PTO is 5 days/yr. You must work every 3rd Saturday and end of the mth on a Saturday if that is how it falls. If the company is not hitting goal, you may need to work on Saturdays to help your numbers and theirs. Alot of favoritism within management. If you are not liked, you will more than likely asked to quit or you will get fired. I saw many people in 3mth time leave. Hard to make real friends for that reason. High turn over.

    Advice to Management

    Fun but need to be aware of the people on your team at all times not just the high performers but the middle performers who also bring in business and are productive. They need to be praised too.


  10. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales in Hunt Valley, MD
    Current Employee - Inside Sales in Hunt Valley, MD
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A growing company that promotes from within
    On site FREE boot camp and yoga classes
    Friendly and fun employees
    Opportunity to make REAL money
    Casual workplace No suits here!
    Fantastic location
    Great leadership

    Cons

    Sales reps have to work one Saturday a month

    Advice to Management

    Keep up the good work. Happy employees are productive ones!


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