CARFAX Reviews | Glassdoor

CARFAX Reviews

Updated April 6, 2017
171 reviews

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Full-time Part-time

4.3
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171 Employee Reviews

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Pros
  • Great company they really value work life balance (in 44 reviews)

  • Work at your own pace, bonus program that drives employee performance, free Friday Lunch, happy hours, company events, pet friendly & more (in 25 reviews)

Cons
  • There is little room for growth unless you know someone (in 6 reviews)

  • I have no cons to add for Carfax (in 9 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Never want to work anywhere else!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (More than a year)

    Pros

    Great leadership! The whole company gets an opportunity to vote on what the coming years top priorities will be. The president of the company meets live with every group in the company and takes their input in a lively back and forth discussion. Talk about making every employee feel connected to the mission!!
    Great culture! The CARFAX office is always buzzing with energy because the people who work here love what they do and believe in our mission to help people.
    Friendly (including dog friendly)! People who work here are just nice. They stop and say hi,ask about your weekend, know if you had a big event, and genuinely care about each other. This is not common and is just something I really appreciate.

    Cons

    Sure there can be tough days, but that is just the nature of working hard and wanting to achieve. I know I never want to have a tough day anywhere but CARFAX!

    Advice to Management

    Stay connected and keep meeting new people joining the company. You are a part of the culture and every connection you make helps to keep the culture alive.

    CARFAX Response

    Feb 16, 2017 – Director, HR

    Great advice to management. We are growing and we want to make sure that the culture of CARFAX stays true to who we are.


  2. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Columbia, MO
    Former Employee - Software Engineer in Columbia, MO
    Recommends
    Approves of CEO

    I worked at CARFAX full-time (More than 5 years)

    Pros

    Team is treated well, great benefits, most of the team is very passionate about what they do and care about the results

    Cons

    Nothing in particular comes to mind. I truly enjoyed my tenure there.


  3. Helpful (1)

    "Excellent company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner Development Manager in Centreville, VA
    Current Employee - Partner Development Manager in Centreville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (More than 5 years)

    Pros

    Great balance of work and personal life. Your voice can be heard and your ideas put into action.

    Cons

    Getting bigger every day makes it hard to know everyone.

    Advice to Management

    Keep doing what you're doing and including employees in those decisions. Great game plan for the future.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Inside Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Centreville, VA
    Current Employee - Inside Sales Representative in Centreville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (Less than a year)

    Pros

    Love the culture, atmosphere and competitive environment, everyone's opinions matter and your voice is always heard.

    Cons

    I cannot think of any so far!

    Advice to Management

    Keep doing more sales competitions I love competing for prizes


  6. Helpful (2)

    "Cool Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Centreville, VA
    Former Employee - Account Executive in Centreville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CARFAX (Less than a year)

    Pros

    Free Lunch Fridays, Work Happy Hours

    Cons

    Very flat organization, no room to advance

    Advice to Management

    Promote people


  7. Helpful (33)

    "Great place if you have the "right" last name!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Centreville, VA
    Former Employee - Anonymous Employee in Centreville, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CARFAX full-time (Less than a year)

    Pros

    Free lunch on Friday. Occasional free breakfast. Frequent celebrations that include alcohol in the work place. Very relaxed dress code. Free gum in the gumball machines. Casual work environment.

    Cons

    This place is like a well disguised high school circus act! On the outside it looks amazing and you are wowed by all of the perks they appear to give you for about the first month, but by month 2 you realize that a bunch of clowns are running the show. It is definitely a popularity contest and no matter how UNqualified you are, if your last name is Eager you will have a job for life. I have never seen a more blatant case of nepotism play out in any corporate environment like it does at that place. And when an Eager isn't throwing their weight around, you have to deal with the "mean girls" put in charge who base their hiring decisions on how someone's make up looked in the interview, or how much they think a person will kiss up to them. So much of middle management is crying out for help that if you walk the halls at night you will definitely hear their dreams dying a slow death!

    Advice to Management

    Stop giving preference to anybody who has the last name Eager. Stop allowing senior managers to bully people. Really listen to employee concerns and take prompt and meaningful action when leadership is in the wrong. Stop just saying you are a great place to work, and really be one!


  8. "CARFAX"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Baltimore, MD
    Current Employee - Director in Baltimore, MD
    Recommends
    Positive Outlook

    I have been working at CARFAX full-time (More than 3 years)

    Pros

    Outstanding culture, teamwork and employees.

    Cons

    There are no cons. Great place to work.

    Advice to Management

    Keep motivating employees to be the best everyday.


  9. Helpful (4)

    "Every day is a pleasure!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Centreville, VA
    Current Employee - Anonymous Employee in Centreville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX (Less than a year)

    Pros

    We have had so many great events here at CARFAX the last few weeks: Health Fair, award celebrations, New Hire Happy Hour and of course Friday lunch every week. The camaraderie shown here every day is something truly unique and a pleasure to be a part of. We live our core values here, not just preach them: work/life balance, wisdom of crowds, make work fun, together we win, straight shooters and no jerks allowed. CARFAX is just incredibly awesome!

    Cons

    At this moment I have nothing negative to say.

    Advice to Management

    Continue the good work of acknowledging achievements and successes whether they be little or big. We work hard and it's nice to be recognized. Thank you for your team work!


  10. Helpful (1)

    "Review of Employment"

    Star Star Star Star Star
    Former Employee - Regional Account Manager in Erie, PA
    Former Employee - Regional Account Manager in Erie, PA

    I worked at CARFAX (More than 3 years)

    Pros

    Great culture and team work

    Cons

    Management plays favorites, and unable to adapt strengths into work


  11. Helpful (1)

    "Amazing place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Centreville, VA
    Current Employee - Anonymous Employee in Centreville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (More than 5 years)

    Pros

    Clear goals, great environment, hard working and fun people! High performing culture. Also love the doggies at work.

    Cons

    Sometimes people can take all the great stuff for granted - they shouldn't - it is special here!

    Advice to Management

    Keep focusing on our mission and the amazing culture as we grow!


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