CARFAX Reviews | Glassdoor

CARFAX Reviews

Updated August 3, 2018
242 reviews

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4.5
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CARFAX President Richard Raines
Richard Raines
187 Ratings

242 Employee Reviews

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Pros
  • "The work-life balance is surreal" (in 67 reviews)

  • "The company buys lunch on Fridays, has dogs in the office, and provides fun break areas such as game systems or putt putt" (in 37 reviews)

Cons
  • "Flat organization - not much room for growth up the chain" (in 7 reviews)

  • "I have no cons to add for Carfax" (in 11 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Where else would you rather be?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Sales Representative in Northeast, NY
    Current Employee - Field Sales Representative in Northeast, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (More than 10 years)

    Pros

    Best people in the business.
    Best tools available.
    Laser-like focus on being the best as a complete solution for the car dealer and the same focus on helping the used car owner in every aspect from buying to servicing to selling.
    Always wanting team members be more successful.
    Creating a work/life experience for the team.
    Very transparent about success or areas for improvement.
    Opportunity to go others places in the comany.
    Senior team longevity.

    Cons

    I really can’t think of anything that sticks out.
    There are always going to be frustrations in any workplace but the pros make the cons easy to move past.

    Advice to Management

    Keep doing what you are doing because I want to retire from CARFAX.


  2. "Truly a Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (More than 3 years)

    Pros

    Great work-life balance, great people, innovation encouraged

    Cons

    Can't really think of any!

  3. "Sales"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time

    Pros

    Great work life balance and the people are awesome.

    Cons

    Limited number of products to sell


  4. "Regional Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Account Manager in Jacksonville, FL
    Current Employee - Regional Account Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (Less than a year)

    Pros

    Mary,

    I would like to thank the Mary and the human resource team for the invaluable way you and teammates they helped me with the recruiting and onboarding process with Carfax. Your professionalism, and attitude truly embody the culture at Carfax. You responded quickly to all of the questions I had, and it was greatly a pleasure to interview, and work with you during the whole process. Please let Sybille, and anyone else I am missing that I appreciate them.

    Cons

    None that I am aware thus far.


  5. "Work Hard, Have Fun, Eat!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Centreville, VA
    Current Employee - Anonymous Employee in Centreville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (Less than a year)

    Pros

    Amazing collaborative environment. Super-smart people, strict 'no-jerks' policy, interesting work. Lots of fun activities, catered lunch on Fridays. Dog-friendly. Huge variety of technologies. Flat org structure reduces bureaucracy. Great work-life balance.

    Cons

    Huge variety of technologies, including lots of legacy stuff to support. Virginia vs. Missouri sites sometimes feel like completely separate companies forced to work together. Flat org structure poses limited opportunity for promotion.


  6. "Love it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Centreville, VA
    Current Employee - Account Executive in Centreville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (Less than a year)

    Pros

    Work - Life Balance, Team Players, No jerks allowed

    Cons

    gain weight with all the food they provide lol


  7. "Awesome Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Centreville, VA
    Current Employee - Account Executive in Centreville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (Less than a year)

    Pros

    Carfax has been a blessing. A great place to work because of the leadership and responsibility everyone takes. Great place to seek personal and professional growth.

    Cons

    Very little down side. This my first time working with such a large company so it can feel a bit overwhelming at first.

    Advice to Management

    Continue to focus on the future.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chantilly, VA
    Current Employee - Anonymous Employee in Chantilly, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (Less than a year)

    Pros

    Transparency, desire to do the right thing even though it's hard. Being able to bring your dog to work, casual (Flip Flop and Shorts is desired) dress code. Great technology, lots of time off, accommodating work schedules.

    Cons

    Teams can be spread out and hard to collaborate at times, a flat organization so if climbing the corporate ladder is your goal may be difficult.

    Advice to Management

    Continue to change and enforce the culture of 1 Team and do the right thing not the quickest.


  9. "Automation Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, MO
    Current Employee - Anonymous Employee in Columbia, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (Less than a year)

    Pros

    Management
    - they take good care of you.
    - they let you be creative and support you in the process
    its a joy to be a part of team carfax
    -

    Cons

    i have found any yet

    Advice to Management

    Keep doing the great work


  10. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounts Payable Specialist in Centreville, VA
    Current Employee - Accounts Payable Specialist in Centreville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (More than a year)

    Pros

    Truly rewarding to come to work in an environment where positivity and innovation is contagious. Employees are adopted as part of the Carfax family from the first day. The numerous incentives you receive from great coffee, free candy in the lobby, ice cream socials, donut welcome for new employees, Friday lunches, work anniversary gifts are just a part of the overall employee care to provide excellent product for consumers of which we even receive, free Carfax Reports are some of the many benefits. The benefits plan for employees are great and life/work/fun balance flexibility is evident year round at Carfax. Every season is Carfax season.

    Cons

    Carfax is so great that you wont want to work anywhere else.

    Advice to Management

    Participation on company activities is a great leadership skill to share with your employees, keep up the great work.


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