CARFAX Reviews

Cons

Little growth options, beginning pay can be a bit lower than typical for type of job

Cons

Not many. Limited flexibility when it comes to accounts pricing and negotiations but that creates an even playing field for all.

Cons

- RTO ( Returning to the office ). It's not so much that we have to go back, it's how it is being handled. Mandatory for some people. Not for others. If you live within an hours drive, you have to go in on the allotted days for your department. But those people that moved away during COVID or were hired remote still get to work remote. We have directors ( top leaders ) who are 100% remote. Hypocritical. Every one of these reviews I've read where people complain about RTO, the common response from CARFAX is that we know it wont please everyone, but we really are better together. If that's truly your position, then how do you justify those getting to work remote? - Product Roadmap. This year has been the worse since I've been here ( and I've been here for 10+ years ). There are several "#1 Priority" things going on. There's a push now more than ever to rush things out the door and 'get things done'. It feels like part of the reason for this is to justify the 4-day work weeks in the summer. To prove to S&P ( our parent company ) that we are productive.

Cons

Favoritism A growing divide between individual contributors and leadership Lack of a sense of security A return to office policy based on senior leadership desires rather than common sense need Benefits that used to be great are now mediocre at best and not competitive Compensation - raises the last few years that aren't anywhere close to keeping up with inflation Erosion of a once great corporate culture

Cons

Company forces us to come into the office even though it makes no sense and only makes our jobs (and lives) more difficult. The tech is pretty old and the business does things "the way we've always done them." Compensation is terrible, equity is no longer given and raises are tiny - 1-2%. Office in VA is morose - people are super upset about having to come back for no reason at all.

Cons

Not a lot of growth

Cons

It's not just about the RTO - for sure that's a big part of the unhappiness (at least in the office) - but more about leadership just burying its head in the sand and thinking they can wait it out until it all blows over. Whether they want to acknowledge it or not, the culture is quickly dying here. This is clear when you see the same, canned HR response to every negative glassdoor review: "Thanks for your feedback! We had to make hard decisions!" No you didn't. The decisions were easy - you just continually made the wrong decision. The contempt that our CEO has for the employees at CARFAX is obvious. He can't even bring himself to address us at meetings, instead pushing senior team members in front of the staff. Taking on the role of dictator, he instituted that management spend four days a week in the office over the summer. The result? Managers now resent their employees that only have to come in 3 days - and their annoyance is visible. It makes for a hostile working environment. Instead of a positive weekly email kicking off our (amazingly good benefit) of summer fridays, we got a reminder that our summer friday benefit is actually a net negative for company - something we should feel bad about because we're "losing 20% of our productivity." Super inspiring stuff from our CEO. And that might not be a problem if the inequity wasn't so blatent and hypocritical - we all hope the senior management team (and half the company in the dealer business side!) had a wonderful holiday down in Florida - treated to resort accomodations and incredible meals. All the while, we're pestered to "vote for work smarter ideas" where we highlight how we can all save the company money. It's like working at Exxon and being told to recycle your soda can to save the earth.

Cons

Unfortunately, my time at CARFAX has been marked by a lack of responsiveness to employee concerns and a failure to truly listen. Despite attempts to provide feedback and suggestions, it often feels like our voices go unheard or are dismissed without proper consideration. This has led to a sense of frustration and a perceived lack of value for employee opinions. In addition, the decision to force employees back into the office has been deeply disappointing. Given the significant changes in work dynamics and the success of remote work during COVID, many employees were hoping for continued flexibility or a more gradual transition back to the office. However, the mandatory return has disregarded the preferences and concerns of employees, causing unnecessary stress and disruption. The lack of consultation and transparent communication surrounding this decision has further eroded trust and morale within the organization. It is crucial for a company to engage in open dialogue with its employees, especially when making significant changes that impact their work-life balance and well-being. By not considering their perspectives, CARFAX has missed an opportunity to create a more inclusive and supportive environment. I strongly believe that a company's success lies in its ability to listen to its employees and value their opinions. When employees feel heard, they become more engaged, motivated, and loyal. I encourage CARFAX to reconsider its approach to employee feedback and take steps to foster a culture of open communication and genuine collaboration. It is my hope that CARFAX recognizes the importance of listening to its employees and takes meaningful actions to create a more inclusive and employee-centric work environment.

Cons

Not always fulfilling work to do.