CARFAX Reviews
Updated Feb 6, 2023
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
- Current Employees
- Part-time
- Contract
- Internship
- Full-time
- Freelance
- Worldwide
- United States - All Cities
- - Missouri
- - Columbia, MO Area
- - Columbia, MO
- - St. Louis, MO Area
- - Saint Louis, MO
- - Kansas City, MO Area
- - Kansas City, MO
- - Virginia
- - Washington, DC Area
- - Centreville, VA
- - Fairfax, VA
- - Chantilly, VA
- - Manassas, VA
- - Falls Church, VA
- - Ashburn, VA
- - Rockville, MD
- - Washington, DC
- - Arlington, VA
- - Herndon, VA
- - Florida
- - Orlando, FL Area
- - Orlando, FL
- - Jacksonville, FL Area
- - Jacksonville, FL
- - Iowa
- - Dubuque, IA Area
- - Dubuque, IA
- - Des Moines, IA Area
- - Des Moines, IA
- - Illinois
- - Chicago, IL Area
- - Chicago, IL
- - Nebraska
- - Connecticut
- - New Haven, CT Area
- - Naugatuck, CT
- - California
- - San Jose, CA Area
- - San Jose, CA
- - Los Angeles, CA Area
- - Los Angeles, CA
- - Pennsylvania
- - Philadelphia, PA Area
- - Philadelphia, PA
- - Erie, PA Area
- - Erie, PA
- - Allentown, PA Area
- - Schnecksville, PA
- - Pittsburgh, PA Area
- - Pittsburgh, PA
- - Texas
- - Austin, TX Area
- - Austin, TX
- - Houston, TX Area
- - Houston, TX
- - Dallas-Fort Worth, TX Area
- - Dallas, TX
- - Maryland
- - Baltimore, MD Area
- - Baltimore, MD
- - Oregon
- - Portland, OR Area
- - Portland, OR
- - Georgia
- - Atlanta, GA Area
- - Atlanta, GA
- - Norcross, GA
- - New York State
- - Buffalo, NY Area
- - Buffalo, NY
- - Massachusetts
- - Boston, MA Area
- - Boston, MA
- - Barnstable Town, MA Area
- - Centerville, MA
- - Ohio
- - Columbus, OH Area
- - Columbus, OH
- - North Carolina
- - Statesville, NC Area
- - Mooresville, NC
- - Wisconsin
- - Milwaukee, WI Area
- - Milwaukee, WI
- - District of Columbia
- - Washington State
- - Seattle, WA Area
- - Bothell, WA
- - Tennessee
- - Nashville, TN Area
- - Nashville, TN
- - Alabama
- - Mobile, AL Area
- - Mobile, AL
- - Arizona
- - Phoenix, AZ Area
- - Scottsdale, AZ
- Canada - All Cities
- - Ontario
- - London, ON, Canada Area
- - London, ON
- - Toronto, ON, Canada Area
- - Toronto, ON
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian

Found 486 of over 519 reviews
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
Got a burning question about CARFAX? Just ask!
On Fishbowl, you can share insights and advice anonymously with CARFAX employees and get real answers from people on the inside.
Top Review Highlights by Sentiment
- "swim factor is scary, but the teams are so great that you really have to try to fail." (in 15 reviews)
- "1) Management will always ask for employee feedback on projects, products, etc but sadly it means nothing." (in 18 reviews)
- "One manager was doing an excellent job and when holding someone in MO accountable for a screw up was immediately let go." (in 12 reviews)
Ratings by Demographics
This rating reflects the overall rating of CARFAX and is not affected by filters.
- Race / Ethnicity
- Gender
- Sexual Orientation
- Disability
- Parent or Family Caregiver
- Veteran Status
- Current Employee, more than 1 year★★★★★Featured Review
Pros
Carfax's motto is "Work Hard, Play Hard" and that's exactly how it is. We work hard, but there is a very healthy work life balance. The 4 day summer work weeks are a huge part of this.
Cons
There haven't been any cons so far.
Thank you for the great review! We hope you're enjoying the 4 day summer work week to recharge!
- Current Employee★★★★★
Pros
Extremely good work environment. Unmatched.
Cons
Went from fully remote to hybrid (in-office) mandatorily. Pay is slightly below industry average.
- Current Employee, more than 1 year★★★★★
Great Company, Culture, Benefits
Jan 11, 2023 - Digital Marketing AnalystRecommendCEO ApprovalBusiness OutlookPros
- Great People - Great Jobs - Great Culture - Working Remotely - Solid Pay (at least for Remote Workers, might be low if local) - Great Benefits (just added 26 weeks of maternity and paternity leave!)
Cons
- Forcing certain employees locally to go back into office a certain number of days per week mandatory. - Very flat organization, not much room for upward advancement. - Upper Management can be a little disconnected from what other employee feedback is
Continue reading - Former Employee, more than 3 years★★★★★
Used to be great
Jan 31, 2023 - Inside Sales Representative in Centreville, VARecommendCEO ApprovalBusiness OutlookPros
Had great perks and a fun environment. Lot's of vacation time. I left a few years earlier. Glassdoor wouldn't allow the date to go back far enough.
Cons
When they went public they hired a lot of sales reps that ended up splitting up territories so small that it made sales goals much very hard to reach. Commissions also were less because the tiers were raised.
- Former Employee, more than 5 years★★★★★
CARFAX has a mature culture
Jan 31, 2023 - Software Engineering Manager in Columbia, MORecommendCEO ApprovalBusiness OutlookPros
Mature Culture Great work life balance Great Teams
Cons
Tech is a little outdated Almost too relaxed, hard to succeed No real advancement opportunities
- Current Employee, less than 1 year★★★★★
Jumping ship! Don't Stay for More Than 3 Years
Jan 24, 2023 - Anonymous Employee in Los Angeles, CARecommendCEO ApprovalBusiness OutlookPros
Lots of food, lots of friendly coworkers, interesting work
Cons
-99% of the company dislikes the return to office mandate. We miss the old CEO, Richard Raines. As a result, a bunch of people caught COVID at the company party 2 weeks ago. -Total compensation increases of only about 2% to 3% per year. -End of year "bonus" should really be allocated throughout the year as part of normal paychecks. Company fires people before bonuses are paid so as to save on compensation, despite the company being ridiculously profitable. -No mentoring or systems in place to grow employees. Ask some of the leaders about coaching and mentorship and they look at you like you have 3 heads. -Some leaders gaslight their teams and/or throw people under the bus. -It's a career cemetary, so don't stay more than 3 years or you'll be left in the dust by workers outside the company. -Very little turnover at the director and VP levels, resulting in some of the same outdated and stale mentalities for decades on end. -Some employees are really drunk on the Carfax kool-aid and are happy to do the exact same job at Carfax for 10+ years while gaining 20 lbs. If you are a career-minded professional, run away and never look back.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Great great Great Great Great
Cons
no cons at the moment thanks
- Former Employee, more than 1 year★★★★★
Don't believe the hype
Jan 25, 2023 - Business Data Analyst in Centreville, VARecommendCEO ApprovalBusiness OutlookPros
Free lunch every Friday Clean, new office building Events for holidays Friendly coworkers (mostly) Cute dogs
Cons
Open office plan, open stairwells, open everything: noise carries, voices echo, constantly listening to people shouting in the stairwell or playing basketball in the lobby, really hard to focus on detailed technical work Parties for every milestone & holiday makes you wonder if anybody ever works, but if you try to focus and catch up on work you're treated as antisocial Management gives lip service to wanting honest feedback & ways to improve, but never listens or does anything with it Overly bright fluorescent lights & neon color everything can cause headaches StrengthsFinder = BS Salary doesn't keep pace with your skills, you can learn a lot and do more for the company but they won't pay you for it Health insurance was mediocre at best Supervisors are terrible at project management and blame their staff for not meeting unrealistic deadlines Quick to let people go when underperforming with little chance for recovery The "work hard play hard" super-extrovert cult mindset is valued more than education or actual technical skills All the conference rooms have glass walls so there's no way to have a private conversation Honestly the parties and constant noise is obnoxious and there's no escaping it Cliquey feel within departments feels like high school part 2 No technical documentation so you have to figure everything out from scratch Won't allow even technical staff to install anything on their computer without going through the IT request bureaucracy Treat the software devs like royalty but the analysts like peasants Constant turnover & dumping people's work on others Very resistant to work from home for no reason (pre-pandemic) Total lack of support & unwillingness to accommodate employees while dealing with personal crisis No way to block abusive communication from a colleague in another department, while manager just shrugs instead of dealing with it
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Generally, a very friendly place to work. Very good communication from upper management on company vision. Overall, good collaboration with colleagues.
Cons
Pay and benefits are a low point.
Continue reading - Current Employee, more than 10 years★★★★★
Great place to work
Jan 5, 2023 - Business Analyst in Centerville, Goochland, Optional[VA]RecommendCEO ApprovalBusiness OutlookPros
I love what to do for my job and enjoy every moment of work. I can balance my work and family life which is so importance for me.
Cons
I do have positive attitude for everything and I can't think about anything negative.
Continue reading
CARFAX Reviews FAQs
CARFAX has an overall rating of 4.1 out of 5, based on over 519 reviews left anonymously by employees. 82% of employees would recommend working at CARFAX to a friend and 71% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.
82% of CARFAX employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CARFAX 4.5 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at CARFAX to be benefits, culture, coworkers and the cons to be senior leadership, career development, management.
Popular Careers with CARFAX Job Seekers
Work at CARFAX? Share Your Experiences

CARFAX Response