CARO Analytical Services Reviews | Glassdoor

CARO Analytical Services Reviews

Updated Jun 17, 2019

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Found 12 reviews

2.4
StarStarStarStarStar
Rating TrendsRating Trends
22%
Recommend to a Friend
33%
Approve of CEO
CARO Analytical Services CEO Brent Mussato
Brent Mussato
3 Ratings
  1. "Very Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Laboratory Technician in Richmond, BC
    Doesn't Recommend
    Disapproves of CEO

    I have been working at CARO Analytical Services full-time for less than a year

    Pros

    Great Coworkers Free coffee and tea

    Cons

    Poor management of the laboratory They rather hire new employees rather than giving more opportunities to senior employees Lots of work

    Advice to Management

    Get a better lab manager to understand the employees better! People leaving due to no room for opportunities.

    CARO Analytical Services2019-06-17

    CARO Analytical Services Response

    June 18, 2019Director, Vice President & Chief Science Office

    Thank you for your feedback! My suggestion for seeing all the opportunities we have is by bringing up your feedback to your team lead or manager and having a productive discussion with them about your career path. If that is not feasible then please contact me directly by coming ...

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  2. Helpful (1)

    "Doesnt invest in people"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      No opinion of CEO

      I have been working at CARO Analytical Services full-time

      Pros

      Hires lots of students Flexible work hours

      Cons

      Doesn't invest in building long term careers Not great management structure

      CARO Analytical Services2019-04-05

      CARO Analytical Services Response

      May 26, 2019Director, Vice President & Chief Science Office

      Thank you very much for your feedback. I'm sorry this was your experience. We have coaching for all full-time employees, as well as regular surveys, anonymous feedback processes, a management open door policy and an overall desire by the management team to build great long term employees ...

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    • "Lab Tech"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at CARO Analytical Services full-time for more than 3 years

      Pros

      - Flexible hours - Chill atmosphere - Fantastic coworkers - Good social committee and events

      Cons

      - Low wage - Not a lot of room for growth - Heavy workload - Bit of a disconnect between lab techs and upper management

      Advice to Management

      Listen and talk to the lab technicians. Be more proactive in hiring people and making decisions instead of reactive

      CARO Analytical Services2019-02-01

      CARO Analytical Services Response

      February 21, 2019Director, Vice President & Chief Science Office

      Thank you very much for your feedback. I'm sorry this has been your experience. We have coaching for all full-time employees, as well as regular surveys, anonymous feedback processes, a management open door policy and an overall desire by the management team to build great long term ...

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    • "none"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at CARO Analytical Services full-time

        Pros

        Great people to work with

        Cons

        do not get paid enough

        CARO Analytical Services2018-10-10

        CARO Analytical Services Response

        February 21, 2019Director, Vice President & Chief Science Office

        Thank you very much for your feedback. I'm sorry this has been your experience. We have coaching for all full-time employees, as well as regular surveys, anonymous feedback processes, a management open door policy and an overall desire by the management team to build great long term ...

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      • "Would not recommend"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Disapproves of CEO

        I worked at CARO Analytical Services full-time for less than a year

        Pros

        - good experience for someone right out of school - friendly staff - health benefits

        Cons

        - low pay for how much work is expected of you - management is very focused on the bottom dollar and not on growing their employees - absolutely no room for growth within the company - poor communication between upper management and employees, and across departments - treat their employees like they are dispensable - expected to work lots of overtime

        Advice to Management

        Management needs to focus on growth within the company. Focus on development of your employees, make them feel valued, have a growth plan for each employee, and maybe your employment turnover will not be so high. Communication (especially on the part of operations manager) needs to be improved.

        CARO Analytical Services2018-08-03

        CARO Analytical Services Response

        August 7, 2018Director, Vice President & Chief Science Office

        Thank you very much for your feedback. I'm sorry this was your experience. We have coaching for all full-time employees, as well as regular surveys, anonymous feedback processes, a management open door policy and an overall desire by the management team to build great long term employees ...

        Show More
      • "CARO Review"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Neutral Outlook
        No opinion of CEO

        I have been working at CARO Analytical Services full-time

        Pros

        Fun people who can keep things light Unique Look in Market Gives back to Community

        Cons

        Can be money focused vs people focused Trying to do too much

        Advice to Management

        Build strong foundation before aiming for large growth targets

        CARO Analytical Services2017-07-16

        CARO Analytical Services Response

        January 7, 2018Director, Vice President & Chief Science Office

        Thank you very much for your feedback. We take all your suggestions seriously and are trying to build the best analytical services company in Canada and that can only be done with a great team. It is a competitive market and we are certainly always focused on the bottom line while ...

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      • Helpful (1)

        "Not the best place to work"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook

        I worked at CARO Analytical Services

        Pros

        -growing company -good entry level job with no experience -good people to work with

        Cons

        -management is not professional. They do not appreciate their workers -career advancement is super slow. It normally takes 2 years to be promoted to analyst -treat experienced new grad the same as no experience new grad -expected to work 4 hours OT -pay is lower than other testing service lab -

        CARO Analytical Services2016-12-30

        CARO Analytical Services Response

        January 7, 2018Director, Vice President & Chief Science Office

        We are sorry you felt this way and that it didn't work out for you here at CARO. We are working hard at building a great team and it certainly takes time and effort to do so. We offer competitive industry rates, however we very much try to avoid significant layoffs in response to ...

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      • Helpful (3)

        "Lab opportunity"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in Vancouver, BC
        Doesn't Recommend
        Neutral Outlook

        I worked at CARO Analytical Services full-time

        Pros

        - You are working alongside very nice people who are willing to help - Somewhat flexible hours - Small office environment - Group activities for employees - painting, various sports

        Cons

        - limited growth opportunities due to manager practicing the obvious favoritism and nepotism - There is a disconnect between upper and lower managers - ie. stating that company grew tremendously due to everyone's performance, yet everyone sees the same performance bonus year after year. Might as well call it fixed bonus, not performance. - Management makes lab people feel like they are disposable assets - You can't...

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        Advice to Management

        The workplace is nice and fun, but there seems to be so much hate about management style. As long as this keeps on going, no one would be happy. Each employee regardless if they are coops, technicians, analysts, full-time, part-time, contract, casual, etc deserve to be treated better and with a lot more appreciation. This is obviously not the case so far.

        CARO Analytical Services2016-05-08

        CARO Analytical Services Response

        January 7, 2018Director, Vice President & Chief Science Office

        Thank you for your feedback. We are disappointed that things didn't work out for you at CARO. We have taken your feedback under advisement and certainly are not intending your perceived challenges. Since your departure we believe these challenges have diminished, however we continue ...

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      • "Great Canadian Company"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in Vancouver, BC
        Recommends
        Positive Outlook

        I have been working at CARO Analytical Services full-time

        Pros

        - Much better pay compared to other similar companies: pension, bonuses, holidays, sick days, salary, very long employee retention some 25+ years, many 15+ year employees; very different from others - Great diverse team; lots of interesting people to work with and learn from, good culture with ping pong and foosball table and external event support - Great flexibility for people working various schedules to meet business...

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        Cons

        - Very goal oriented, you must be willing to work hard through challenging times - Inconsistent internal messaging sometimes - Lots of new systems and changes and data to process

        Advice to Management

        - More consistent and regular communication to staff, regular written updates - More formal coaching and mentoring.

        CARO Analytical Services2016-03-04

        CARO Analytical Services Response

        January 7, 2018Director, Vice President & Chief Science Office

        Thank you for your feedback. You suggestions are noted.

      • Helpful (5)

        "Limitations and disadvantages of working in CARO"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Laboratory Technician in Richmond, BC
        Doesn't Recommend
        Neutral Outlook

        I worked at CARO Analytical Services full-time for more than a year

        Pros

        - Good only for new graduates and people with minimum or no experience at all - Positive work environment - Nice people in the laboratory

        Cons

        - Limited Growth opportunity. You start as a technician, you call yourself an analyst eventually but there is like no financial growth. - all the employer talk and care about is profit, there is no place for employees - The employees are disastrously managed and unhappy - No promotions regardless of how hard you work - Rock-bottom pay. Rock bottom pay increases.

        Advice to Management

        - Need more training opportunities - Get rid of the obvious favoritism in work place (very important) - Give opportunities internally - Your employees are generally unhappy about how they are being managed due to your unrealistic expectations and limitations on them. Stop wanting everything without giving any compensation

        CARO Analytical Services2015-02-10

        CARO Analytical Services Response

        January 7, 2018Director, Vice President & Chief Science Office

        Thank you for your feedback. We are sorry things didn't work out for you at CARO. Best of luck in the future.

      Found 12 reviews