CAT Financial Customer Service Representative II Reviews | Glassdoor

CAT Financial Customer Service Representative II Reviews

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Found 3 reviews

3.4
StarStarStarStarStar
100%
Recommend to a Friend
100%
Approve of CEO
Kent M. Adams
3 Ratings
  1. Helpful (1)

    "Needs more progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative II in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CAT Financial full-time for more than 2 years

    Pros

    Cat has a great culture with decent pay. The hours are flexible and there are fun perks. Overall it is a company you can grow with if you're willing to.

    Cons

    There are still some glass ceilings and old fashioned thought processes. The pay is just decent and mostly non negotiable.

    Advice to Management

    Allow room for everyone in the company to do "rotations" and gain experience. Do a serious analysis of the benefits other companies offer so that you may adjust accordingly. Definitely reevaluate the Nashville housing market and adjust pay scales accordingly. Keep moving forward. There has been progress but Caterpillar still has opportunities to address before being considered a progressive company.

    CAT Financial2015-08-13
  2. "Customer Service Representative III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative II in Nashville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CAT Financial for more than 2 years

    Pros

    International Experience Fortune 500 Company Compensation and Salary within the market

    Cons

    Leadership skills from Management with a lot of opportunity areas for improvement, not being able to provide coaching nor employee development.

    Advice to Management

    nepotism in overseas branches should be truly avoided.

    CAT Financial2016-01-25
  3. Helpful (1)

    "Good people to work in general"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative II in Nashville, TN
    Recommends
    Approves of CEO

    I have been working at CAT Financial

    Pros

    Benefits and time off very good.

    Cons

    Job expansion and contraction within the ranks flow with the manufactoring expansion or contraction.

    CAT Financial2012-02-10
Found 3 reviews