CBRE Client Service Specialist Reviews | Glassdoor

CBRE Client Service Specialist Reviews

Updated June 11, 2017
8 reviews

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Client Service Specialist

4.0
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Employee Reviews

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Pros
Cons
  • Work life balance is sometimes tough (in 56 reviews)

  • upper management only listen to manager level (in 45 reviews)

More Pros and Cons

  1. "CSS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Specialist in Los Angeles, CA
    Current Employee - Client Service Specialist in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CBRE full-time (More than a year)

    Pros

    lots of opportunities if you know how to find them and work for them

    Cons

    big company, you can get lost in the mix

    Advice to Management

    need more mentors to help promote with in


  2. Helpful (2)

    "Good place to work, but tough to move up if you are admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Specialist in Atlanta, GA
    Current Employee - Client Service Specialist in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CBRE full-time (More than 3 years)

    Pros

    Really great company that makes a genuine effort to value it's employees. Easy to make transfers nationally, and management will support you if you want to make a change within the company.

    Cons

    There is no real "career path" or annual goals evaluation if you are an "admin".

    Advice to Management

    I would like to see more effort made to retain talent that is initially hired as admin.

  3. "Client Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Specialist in Washington, DC
    Current Employee - Client Service Specialist in Washington, DC
    Recommends

    I have been working at CBRE full-time (More than a year)

    Pros

    Flexible hours, easy access to management, great coworkers overall.

    Cons

    Many brokers fail at managing client expectations and instead enforce deadlines upon the client services staff that are often unrealistic. Usually dealing with multiple projects under unreasonable deadlines, because "client, first". Thus, lots of turnover for overworked, and under paid staff

    Advice to Management

    Help to employ enough client services employees to keep up with the flow of deals


  4. "Client Services Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate/Client Services Specialist in Houston, TX
    Current Employee - Associate/Client Services Specialist in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CBRE full-time (More than 3 years)

    Pros

    Straight out of college it was a great learning experience. Fast-paced. Lots of responsibility. Experience is heavily dependent on the team you support.

    Cons

    Not a lot of room for job growth.

    Advice to Management

    Find ways to grow position and challenge CSC's and CSS's who desire it.


  5. Helpful (2)

    "Great Learning and Reputation, but Little Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Specialist in San Diego, CA
    Current Employee - Client Service Specialist in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CBRE full-time (More than 3 years)

    Pros

    Well-renowned
    Access to great experiences and learning opportunities

    Cons

    LImited growth
    Management more interested in rewarding its prominent salespersons than in promoting or giving recognition to other staff

    Advice to Management

    Give raises commensurate with work load.
    Reward successes.


  6. "Client Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Specialist in Orlando, FL
    Former Employee - Client Service Specialist in Orlando, FL
    Recommends
    Positive Outlook

    I worked at CBRE full-time (More than 8 years)

    Pros

    Great people to work with, they have a great salary range and the benefits are just the icing on the cake. Honestly, I don't have a negative thing to say. Sure, there's people who will disagree, but my experience has been nothing than positive

    Cons

    I was working for a Client where it was required that I maintain my present. The client was amazing and I loved having my office there, however that didn't allow me to get to know those who worked out of the CBRE office in Orlando.

    Advice to Management

    Keep up the great work!


  7. "Client Services Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Client Service Specialist in Clyde Hill, WA
    Current Employee - Client Service Specialist in Clyde Hill, WA

    I have been working at CBRE (More than 3 years)

    Pros

    No career path out of this position

    Cons

    Well established company, decent benefits

  8. Helpful (1)

    "Depends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Specialist in Honolulu, HI
    Former Employee - Client Service Specialist in Honolulu, HI
    No opinion of CEO

    I worked at CBRE full-time (More than a year)

    Pros

    Nice, friendly people overall. Really smart, talented people but down to earth.
    You can learn a lot.

    Cons

    Brokers are nice but there is no real structure or effective work flow between the marketing team and the brokers. If you are with the right team, you are fine. Nobody likes to share data or marketing materials, which I find to be completely crazy.

    Advice to Management

    Don't just listen to your brokers. Develop a better system where everyone is involved and can share information for the good of the entire company.