CCC Information Services Reviews | Glassdoor

CCC Information Services Reviews

Updated November 14, 2018
194 reviews

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3.6
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CCC Information Services Chairman, President, and CEO Githesh Ramamurthy
Githesh Ramamurthy
128 Ratings

194 Employee Reviews

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Pros
  • "Work Life balance is good, flexible hours of working" (in 19 reviews)

  • "Little red tape, nice pay and benefits" (in 7 reviews)

Cons
  • "I don't think work life balance is great" (in 7 reviews)

  • "Upper Management has unrealistic expectations and has been in the position way too long" (in 10 reviews)

More Pros and Cons

  1. "CCC is a great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sioux Falls, SD
    Current Employee - Anonymous Employee in Sioux Falls, SD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CCC Information Services full-time (More than 5 years)

    Pros

    CCC provoides opportunities to learn and develop towards increased industry knowledge and or promotional opportunities.

    Cons

    Nothing to mention here. Really.


  2. "SSC"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CCC Information Services full-time (Less than a year)

    Pros

    Wonderful yet challenging I love

    Cons

    Nothing at all except distance

  3. "Voices not heard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CCC Information Services full-time (More than 5 years)

    Pros

    Fellow employees are nice.
    Average benefits.

    Cons

    If you speak up you are on your way out. Best for people who are followers. Do not rock the boat with your opinion.
    HR stands for human retaliation.
    This company is a male ran company, so females have no chance, lots of discrimination. If you have a child when you come back you are put in group where the manager has no skills in what you were hired for. I would not want my sister or wife to work for a place like this. Satellite offices are the worse.

    Advice to Management

    No advice because things will not change.


  4. "Management and leadership is the key"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Chicago, IL
    Former Employee - Inside Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CCC Information Services full-time (More than 10 years)

    Pros

    Great products and services and my team
    Members were the reason for a positive experience! CEO is a visionary!

    Cons

    *Management was a disaster; I was with the company for a long time and gave many good years of service; when my leaving was announced not ONE member of the senior management team so much as sent me an email or note wishing me well. Including the person who had an office where i worked. The person walked by my desk everyday!?! it was very disappointing but quite revealing. Reminds me that certain people in upper management have absolutely no business managing people and should stick to their accounting expertise.
    *HR needs to take their employees’ concerns to heart when they express concerns during exit interviews about management.
    *investors became more important than customers and product quality.
    *Stop nickel and diming loyal customers and trying to save pennies when you should be adding more value
    To their user experience and productivity.

    Advice to Management

    Read ‘How to Win Friends and Influence People’.
    ‘Praise publicly and offer constructive criticism privately.’
    Respect the customer’s culture.


  5. Helpful (4)

    "Arrived happy, left disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at CCC Information Services full-time

    Pros

    - Great and leading technology for the auto claims vertical
    - Worked with some great people

    Cons

    - Overworked and under-appreciated
    - Poor CS leadership that provides little to no guidance or support, doesn't listen to their people, and easily places blame on others before gaining any understanding
    - CSM on-boarding is poor and gives no direction to our daily objectives and overall goal in the role. Shadowing just doesn't cut it.
    - There's an "in" group, so you tend to feel outcasted

    Advice to Management

    Instead of just getting a pulse from your leadership team, truly ask the people. The direction for the CS Team is great, but it's taking some wrong turns.


  6. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CCC Information Services full-time

    Pros

    Decent time off, good salary for the area

    Cons

    Majority of office is a call center. Poor management in call center environment


  7. Helpful (3)

    "Depends on the department..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at CCC Information Services full-time (More than 10 years)

    Pros

    There are some very talented people that work for CCC.

    Cons

    Not sure if the atmosphere has changed, but for me, there were SO MANY #MeToo moments! CCC is (or at least was) very much a boy's club.

    Advice to Management

    Some of the executive management needs a shake down.

    CCC Information Services Response

    Sep 25, 2018 – Gary Newman, Senior Vice President, Human Resources

    CCC absolutely opposes any form of harassment or discrimination, so we were very concerned to see your post. We take many steps to create a healthy and harassment-free workplace that enables... More

  8. "Market Operations Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CCC Information Services full-time

    Pros

    Great working environment
    Friendly employees
    A lot of opportunity to grow the position

    Cons

    Not a lot of support for this position


  9. Helpful (3)

    "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at CCC Information Services full-time

    Pros

    Good pay and benefits. The work itself is very rewarding, love the research that goes into it.

    Cons

    Upper Management has unrealistic expectations and has been in the position way too long. Not very open-minded.


  10. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Software Engineer in Chicago, IL
    Current Employee - Software Engineer in Chicago, IL
    Recommends

    I have been working at CCC Information Services full-time (More than 5 years)

    Pros

    Work Life balance is good, flexible hours of working

    Cons

    Noting much . Its hard to get WFH option.


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