CCL (Center for Creative Leadership) Reviews | Glassdoor

CCL (Center for Creative Leadership) Reviews

Updated December 27, 2016
53 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Vice Adm. John R. Ryan
31 Ratings

53 Employee Reviews

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  1. "Leadership Beyond Boundaries Extern"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    dynamic and thoughtful faculty and staff working on life changing projects with youth and under-served populations

    Cons

    Greensboro Headquarters is beautiful but town is not for everyone

    Advice to Management

    Keep investing in leadership development of those outside the traditional channels.


  2. "Mixed reviews"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at CCL (Center for Creative Leadership) full-time

    Pros

    Flexibility, work-life balance and wonderful people to work with

    Cons

    Poor knowledge of how to run a business. Poor business processes and financial management.

    Advice to Management

    Talk is cheap...execute!


  3. "Nice place to work - poor pay and little advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Greensboro, NC
    Current Employee - Anonymous Employee in Greensboro, NC

    I have been working at CCL (Center for Creative Leadership) full-time (More than 10 years)

    Pros

    Work is challenging and worthwhile
    People are wonderful
    Atmosphere is amazing

    Cons

    Pay is pitiful - way below industry standard
    Little opportunity for advancement


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  5. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Worked with a great, supportive team. We had fairly flexible schedules. Generous paid time off. I learned a lot while working there for almost four years

    Cons

    There really weren't many down-sides. There just were not a lot of opportunity for advancement in my area. I enjoyed my time at CCL!

    Advice to Management

    Keep those great benefits! I enjoyed my experience and I made some great life-long contacts. Face-to-face time is most helpful for remote folks...if it's in the budget.


  6. Helpful (4)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook

    I have been working at CCL (Center for Creative Leadership) full-time (More than 5 years)

    Pros

    John Ryan
    Senior Leadership in Greensboro

    Cons

    The campuses away from Greensboro are fiefdom's with little connection or support for employees - but, are made to make the campus management feel good about themselves.
    Poor pay
    Low commitment to work/high commitment to parties and celebrations
    Unskilled ill suited support people with no client skills
    Campus leadership

    Advice to Management

    Take a look at the managing directors in the remote campuses...


  7. Helpful (3)

    "Senior Administrative Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CCL (Center for Creative Leadership) full-time (Less than a year)

    Pros

    Aside from the campus being beautiful. There are not many pros about working at CCL. Some of the staff was nice.

    Cons

    -Lacks competent leadership
    -not progressive
    -does not lead by example
    -salary and benefits
    -no opportunity for growth
    -silo organization
    -poor staff relationships

    Advice to Management

    The "product" you sale is great however for all it is worth, you do not apply the same theory to your organization. There is poor leadership at the top which has created a culture of complacency. I doubt that most of the people in positions of leadership within CCL would fair well in other organizations. The lack of overall business acumen is unfortunate. How much longer can CCL hide behind incompetence before being exposed. While salaries are great for senior level management/leadership, they are drastically below market value for all other employees. Bring in fresh talent, don't be afraid to have your current perspective challenged, make salaries attractive, and create pathways for internal employee growth.


  8. Helpful (2)

    "Good people, no leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Greensboro, NC
    Current Employee - Anonymous Employee in Greensboro, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CCL (Center for Creative Leadership) full-time (More than 10 years)

    Pros

    Mission-driven non-profit, unusual combination of research and educational institution, many talented and dedicated people, highly flexible regarding work/life balance. In its heyday CCL pioneered many leadership concepts taken for granted today, such as 360 feedback, executive coaching, and 70-20-10 model.

    Cons

    In the past 5-6 years the Center has really struggled to attract top talent, not offered competitive salaries and in general suffering from falling revenues and major cost cutting. Many members of the "ET" and other senior leaders have been with the organization 15+ years and don't have much of a clue where to invest or what to prioritize, instead hoping to shrink expenses while continuing business as usual. Senior leadership roles have been swapped around leading to a complete lack of fresh perspective and a general increase in a highly insular culture. A painful lack of accountability among leaders means that decision making is by committee and no one has responsibility when things go south. Leadership team has responded to employee survey results about lack of productivity and duplication of effort not by establishing clearer direction or accountability but by introducing time tracking of employees.

    Advice to Management

    Bring in experienced leadership from outside the organization and be willing to pay for top talent. Set a clear direction and be accountable. Have leaders making the decisions announce what they are and how they'll measure success, don't communicate initiates down the food chain. Eliminate leadership by committee. Don't prioritize everything. Reward results more dramatically than feel good events.


  9. Helpful (1)

    "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Greensboro, NC
    Current Employee - Project Manager in Greensboro, NC
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at CCL (Center for Creative Leadership) full-time (More than 10 years)

    Pros

    Extraordinary product, top-tier clients with which to work, best-in-class colleagues who are deeply committed to the very special work of the organization. Strong sense of community that is real and not just lip service. Lots of opportunities to grow through special cross-functional special project teams.

    Cons

    Lack of coherent comprehensive consistent procedures to drive operational efficiency. Lack of sufficient business acumen to even realize that this is a problem. The business discipline that exists as a norm in most for-profits is largely lacking at CCL. This drives a level of limited profitability (and frequent financial losses) that constrain what CCL can do to enhance what it provides to its employees as well as how it effectively supports the extensive international expansion that it has pursued over the past several years. CCL makes CCL's very special approach to leadership development much harder than it has to be because of its lack of business discipline and rigor and this seriously limits its ability to execute its growth strategy.

    Advice to Management

    Commit to really getting more efficient with CCL's primary work of open enrollment and customized solutions. Develop a comprehensive and detailed set of more robust business processes and management reporting that can be deployed globally which will help to drive greater organizational efficiency. This efficiency is necessary to grow the international diverse operations of CCL and have the impact that CCL wants to have in improving the practice of leadership and leadership development world-wide. It is hard work to introduce business discipline. It takes focus, time, resources, and persistence. It seems like CCL digs out of its financial "holes" and then turns its head from the business discipline that got them "out of the hole" and goes off and "chases the next shiny thing" that someone is able to convince the organization to pursue without sufficient business discipline. After doing this dozens of times, it finds itself "back in a financial hole leaving hard-working committed staff wondering how that happened, again. This has been a vicious cycle that has happened several times over the ten years that I have been with the organization. The work goes a long way to make CCL special. So does the community of very special colleagues that exists globally. It takes years to build a great culture like CCL has. This is a major asset for CCL. My suggestion is for CCL to hire someone who can introduce a much more significant and rigorous business focus that can inform decisions and help management to manage. The CFO does not seem to be focused on driving financial rigor to a local level.. Doing so will be an investment, but it is critical to create the business foundation that CCL needs to expand globally without driving itself slowly out of business from the financial losses of losing money year after year in a dozen locations outside of the US. .


  10. Helpful (1)

    "Custom Solutions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits, flexibility, great people.

    Cons

    No room for professional growth and upward movement. Pay isn't competitive unless you leave and come back.

    Advice to Management

    Listen to your people! Invest in your talent in a real way. Don't just say it, actually do it.


  11. "GREAT PLACE TO WORK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Administrative Assistant in Woodstock, GA
    Current Employee - Executive Administrative Assistant in Woodstock, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CCL (Center for Creative Leadership) (More than 10 years)

    Pros

    Super employees, creative atmosphere, lots of freedom to perform with passion

    Cons

    Possibly offer more work-related incentives



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