CDK Global Reviews | Glassdoor

CDK Global Reviews

Updated February 16, 2019
1,586 reviews

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2.5
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CDK Global CEO Brian Krzanich
Brian Krzanich
30 Ratings

Employee Reviews

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Pros
Cons
  • "On occasion as with any business of our size work life balance can be a challenge - but doable" (in 41 reviews)

  • "Too much upper management changes" (in 72 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (17)

    "I enjoy working at CDK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Advertising Strategist in South Seattle, WA
    Current Employee - Digital Advertising Strategist in South Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDK Global full-time (Less than a year)

    Pros

    Collaborative, helpful, and friendly coworkers; managers genuinely want to help you do you job better (without micromanaging); Opportunities for learning and growth

    Cons

    Normal frustrations of being a part of a large corporation with many departments and levels of bureaucracy .

    Advice to Management

    Focus towards making CDK a leader in digital marketing/advertising.


  2. "Positive Times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Portland, OR
    Current Employee - Director in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDK Global full-time (More than 3 years)

    Pros

    Key Growth and exciting renewed direction , Key initiatives taking off

    Cons

    Growing Pains where growth is.

    Advice to Management

    Some messaging on Culture , Think happy hours are a great start keep it up

  3. Helpful (5)

    "Company not doing a good job at retaining talent."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Hoffman Estates, IL
    Current Employee - Software Engineer in Hoffman Estates, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at CDK Global full-time (More than 3 years)

    Pros

    Company has a good direction for the future. Focusing on products that matter.

    Cons

    Management not doing a good job at retaining talent, Layoffs


  4. Helpful (3)

    "Tech company with a lot of legacy product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Portland, OR
    Current Employee - Senior Software Engineer in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CDK Global full-time (More than 10 years)

    Pros

    Most people are nice to work with.

    Cons

    High medical premium and coverage is limited.
    Offshore teams in India poses challenge in communication and coordination.


  5. Helpful (1)

    "Great People, rapidly changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Seattle, WA
    Current Employee - Team Manager in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CDK Global full-time (More than 5 years)

    Pros

    The people you work with at CDK are wonderful, driven and excited to help out for everyone to succeed. There is lots of growth if you put in the effort and stay focused on the company initiatives.

    Cons

    There has been a large amount of change over the past 5+ years. Change in company, lots of change in executive level management and lots of change with clients.

    Advice to Management

    Continue to communicate all that is going on so people can understand the change as it comes.


  6. Helpful (3)

    "Still a Good Place to Work, But Has Growing Pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CDK Global full-time (More than 10 years)

    Pros

    *Good people who are committed to their customer's success
    *Work/Life balance with remote opportunities depending on the job
    *Located next to train station and over link light rail/bus station

    Cons

    *Pay isn't competitive in Seattle for an IT company
    *Lacks sufficient training for staff to keep sharp
    *Health benefits not competitive

    Advice to Management

    Another new CEO says he reads reviews. So...I’m not trying to stir the pot, but CDK Digital Marketing can be better. Good employees have come and gone. Many more bad employees have left, but there is a core group of loyal employees that stay because they’re committed to the original Cobalt vision that the founder set, which is that the cost of marketing has skyrocketed due to large players and we can bring business continuity to our small business owners in the automotive space through effective digital marketing, and still make a fair profit that sustains our employees and allows for growth alongside the growth of our customers. We’re invested in the long-term success of our customer’s family car dealership business. This vision is lost every time the company tries to appeal to its shareholders instead of their employees and customers. My hope is that this company finds this again through listening to their tenured employees and long-held customers because the automotive industry needs at least one solid rock in digital marketing.


  7. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Technical Analyst in Cincinnati, OH
    Current Employee - Client Technical Analyst in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDK Global full-time (More than 3 years)

    Pros

    All the employees are nice and always willing to help. It's a pretty updated office.

    Cons

    There have been recent layoffs

  8. Helpful (13)

    "Oh Boy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sr
    Current Employee - Sr
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CDK Global full-time (More than 5 years)

    Pros

    offices are ok, I can work from home, have a great direct boss

    Cons

    wouldn't trust anyone over a director as far as I could thow them

    Advice to Management

    quit trying to see what you can steal outta here today and worry about the five-year health of the company. Here's a hint- getting rid of most of the field guys who do the actual installs doesn't help us a year from now.


  9. Helpful (11)

    "5 CEOs in 5 years. Multiple layoffs. Employees always in last place."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CDK Global full-time (More than 5 years)

    Pros

    Schedule is usually pretty flexible.

    Cons

    Massive layoffs every year.
    New CEO every year.
    Cuts to employee benefits and bonuses.

    Advice to Management

    Stop putting your employees last.


  10. Helpful (8)

    "A frustrating company to work for. Ignore the 5* reviews from interns who are begged to put them in before leaving."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Co-workers are great. Vacation policy is good as well.

    Cons

    Fun fact, you’re looking at a company that was ranked in the top 10 worst companies to work for. CDK truly lives up to that title.

    Ever since CDK split from ADP it’s been downhill. In the past 5 years CDK has slashed every employee benefit to the bare bones. Bonuses were removed, employees are now forced to pay $130 monthly to park on site, healthcare was gutted, and raises do not keep up with cost of living increases.

    There have been constant layoffs, moral is at an all time low. Recently we were given just a few days notice alerting us that we would now be working until midnight, including Saturdays and on call Sundays. We were expected to volunteer for these shifts with no details available, including pay.

    There would be some leeway given here if there was potential to advance in the company. But there are no advancement opportunities available, and no positions are being back filled as people leave. Most departments no longer have enough people to support their product and management continues to burn out the few associates they have left.

    I truly feel sorry for our clients, if management continues to travel this path there simply will be no one on the phone to help them. We have products with thousands of clients being supported by 6 or less people. It takes 6-12 months to train someone to support these products. So if you’re a client unhappy about hold times it’s just going to get worst, if it ever gets better.

    Many of the brightest associates are leaving to find new jobs because there simply isn’t a future here. I’m currently job hunting.

    Advice to Management

    Invest in your employees, or you will find yourself without them. It should bother you that associates with 20+ years of tenure would rather leave than stay.