CDK Global Reviews | Glassdoor

CDK Global Reviews

Updated April 22, 2018
1,267 reviews

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2.7
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Brian MacDonald
520 Ratings

1,267 Employee Reviews

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Pros
  • Very friendly work environment and good work life balance (in 203 reviews)

  • I'm permitted to work from home full time which allows for actual work-home balance without all the commute time (in 88 reviews)

Cons
  • On occasion as with any business of our size work life balance can be a challenge - but doable (in 33 reviews)

  • Too many changes from upper management (in 65 reviews)

More Pros and Cons

  1. "CDK Global was great to me."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Cincinnati, OH
    Former Employee - Intern in Cincinnati, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CDK Global full-time (Less than a year)

    Pros

    I was one of the first interns for their summer program. It was great; lots of nice people and an upbeat friendly work culture.

    Cons

    Sometimes there wasn't enough to do. (some may not think of this as a con, but not having any work to do really drags the day)

    Advice to Management

    Not much! The free lunches were awesome.


  2. Helpful (6)

    "Declining Energy levels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at CDK Global full-time

    Pros

    Very friendly work environment and good work life balance. The leadership is also constantly looking for opportunities to generate revenue.

    Cons

    Constant change in leadership and declining energy levels at the ground(foot-foot-soldiers) level.
    Fails to reward employees who put in extra work.

    Advice to Management

    Try and retain the talent. Saving money by loosing high quality engineers in a fools act.

  3. Helpful (22)

    "Good business but culture is being killed by East Coast executives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Current Employee - Software Engineer in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at CDK Global full-time (More than 5 years)

    Pros

    - Decent work life balance
    - Decent pay (if you fight for it)
    - Cool people to work with

    Cons

    - Very corporate culture (used to be very different)
    - Executives care way more about cutting cost than anything else
    - Diminishing benefits
    - No employees can work remotely going forward
    - Executives do not listen to feedback surrounding moral and culture issues

    Advice to Management

    - Listen to your employees and make changes to improve moral and culture. Remember that good employees are what keep this company running and the $ flowing.
    - Allow remote workers again, we are a tech. company and it's 2018
    - Don't take a benefit away and then say that "we were being to generous". Yeah,
     that actually happened recently.


  4. Helpful (5)

    "I wished I loved it more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Consultant in Hoffman, IL
    Former Employee - Business Consultant in Hoffman, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CDK Global full-time (More than 3 years)

    Pros

    Friendly helpful staff and management

    Cons

    100% travel grew weary of the changes and cutbacks

    Advice to Management

    Get a clue and talk to front line staff who interface daily with customers.


  5. Helpful (27)

    "There is one goal here at CDK , make upper mgmt more money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CDK Global full-time (More than 10 years)

    Pros

    I work from home .

    Cons

    CDK has 1 goal and that is to make upper mgmt and investors more money. Quality is gone. Putting our clients first is gone. Moral is gone. Benefits are being reduced or stripped away. Expectations are handle in a day and close. Reality is clients are being treated poorly and the support they were receiving will never be given again.

    Advice to Management

    Lose the buzz words. Put down the self help books. Really no advice to give as they truly do not listen or care.


  6. Helpful (5)

    "Client Services Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CDK Global full-time

    Pros

    Work life balance, nice location, bagel mondays

    Cons

    Little value of employees, most jobs are being moved overseas, lack of company culture,


  7. "Company which is going away but yet to hit it stride"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Consultant in Hoffman Estates, IL
    Former Employee - Business Consultant in Hoffman Estates, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CDK Global full-time (More than 3 years)

    Pros

    Good benefits and nice opportunity to see North America

    Cons

    The company has yet to build on it opportunities and promise

    Advice to Management

    Listen to your customers and staff!

  8. Helpful (3)

    "It’s ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Design Specialist in Detroit, MI
    Former Employee - Web Design Specialist in Detroit, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CDK Global full-time (Less than a year)

    Pros

    It will look good on your resume if you haven’t had a job/experience before. You are working with a company that works directly with GM.

    Cons

    I found that people make fun of co workers behind their backs a lot. Management has a ‘quantity over quality’ mindset when it comes to web design.


  9. Helpful (22)

    "CDK Global cuts long time employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee in Portland, OR
    Former Employee - Former Employee in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CDK Global full-time (More than 10 years)

    Pros

    Working with long time employees that knew their jobs well and were happy and hard working.

    Cons

    When new management took staff reduction was number one on the hit list. Jobs were moved off shore and or consolidated and employees were forced to move to facilities that cost the company less money.

    Advice to Management

    How do you expect the car industry to remain loyal when the personnel needed to maintain your company are cut in favor of lower salaries.


  10. Helpful (13)

    "Culture in Decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services Supervisor in Norwood, OH
    Current Employee - Client Services Supervisor in Norwood, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at CDK Global full-time (More than 5 years)

    Pros

    Great people, emphasis on training and development, for entry level employees pay is often competitive. New President Dan Flynn seems extremely intelligent and strategic.

    Cons

    Pay is below average in comparison with other software companies of similar scale, declining benefits, little regard for generating a positive and encouraging culture. Corporate values often seem little more than platitudes, practice tends towards hypocrisy.

    Advice to Management

    Consider that happy customers and employees is the oldest and surest recipe for success in business. Ensure that stated values align with company practice. There is value in growing and paying high potential employees in this niche industry, outside hires offering limited value often fair much better in salary negotiation. Many recent policies continue to impact the employee experience deeply, your organization will not survive if talent is neglected in the long term.


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