CDK Global Reviews | Glassdoor

CDK Global Reviews

Updated June 24, 2018
1,312 reviews

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2.7
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Brian MacDonald
554 Ratings

1,312 Employee Reviews

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Pros
  • "Very friendly work environment and good work life balance" (in 208 reviews)

  • "I'm permitted to work from home full time which allows for actual work-home balance without all the commute time" (in 92 reviews)

Cons
  • "On occasion as with any business of our size work life balance can be a challenge - but doable" (in 37 reviews)

  • "Too many changes from upper management" (in 64 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Don't Believe Reviews of Fired People... there is a reason they were fired"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDK Global full-time

    Pros

    The leadership of Brian McDonald since becoming CEO has been incredible. His focus on the Customer, Straight Talk, and Fixing Issues Quickly has completely revamped how CDK goes to market. Hiring Ron Frey from AutoNation as Strategy Officer has put CDK at the forefront of the automotive industry yet again. If you want to work for a company that sets the pace that the competition continually follows... work for CDK. If you want to be able to add value and feel respected for the hard work you do... work for CDK. If you want to be the industry leader in technology in automotive.. work for CDK.

    Cons

    Since CDK is the leader in automotive marketing, we sometimes get a bad wrap. And sometimes from associates that were let go, and complete a Glass Door review. The bad thing is that people who were part of the problem, and not part of the solution, under-rate CDK. I have been here for 10 years, and I can honestly recommend my neighbors or relatives to come work for CDK if you want to be treated with respect, be rewarded for your hard work and commitment, and want to make a difference in this industry. Nobody else is doing what CDK is doing in automotive.


  2. Helpful (1)

    "Overall Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDK Global full-time (More than 5 years)

    Pros

    Feel opinion is heard, strong opportunities to move around company and grow career, good benefits, Leadership is listening and taking feedback to grow business

    Cons

    Not too many cons, have good opportunity to work in many locations or remotely dependent on position, major holidays are taken off, good benefits with 401K match

  3. Helpful (19)

    "Be cautious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CDK Global full-time (More than a year)

    Pros

    Joining the company seemed promising at the beginning with lots of opportunities however that quickly changed once a new CEO was brought in.

    Cons

    The company priority shifted to margins & making the board profitable. Everything else didn't matter anymore & the job/benefits got worse as time went on.


  4. Helpful (15)

    "Cheap greedy leaders and lazy developers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CDK Global full-time (More than 3 years)

    Pros

    Location, wfh sometimes, good 401k, free gym membership in house, some managers kickass, free food/happy hour fairly often, opportunities to learn.

    Cons

    "Elite" leadership team is far from elite. Their idea of fueling innovation is cutting, cutting, cutting and keeping pay low as possible (but not for themselves of course). The competence and commitment of senior product directors ran off with with their strategic vision into the sunset and have been MIA ever since. Many "full stack" developers do the bare minimum only to get back to reddit for the remaining 7.5 hours of the day. Senior developers from the old empire have no intention of breaking old habits that plague the various fragmented systems held together by duct tape and bandaids.

    Advice to Management

    Hire someone to replace yourself


  5. Helpful (26)

    "Digital Advertising Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Advertising Analyst in Seattle, WA
    Former Employee - Digital Advertising Analyst in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CDK Global full-time (More than 8 years)

    Pros

    People were great. I moved around the company to different roles, but that's the only way I was able to get a more than cost of living pay raise.

    Cons

    Pay was garbage in comparison to a lot of companies. Many people left for Amazon or Microsoft and got significant pay raises. I was let go when a new CEO came in and did a company wide cut of staff to be profitable. This is not the same company as when I joined years ago.


  6. Helpful (22)

    "Jobs getting sent overseas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Technical Analyst in Norwood, OH
    Current Employee - Client Technical Analyst in Norwood, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CDK Global full-time (More than a year)

    Pros

    Works fun and somewhat engaging
    Pays decent
    Team members are good to work with and supervisor isn't to bad

    Cons

    Layoffs employees to cut cost
    Training overseas employees to take position, company would tell you otherwise though but are bad at hiding it
    Morale is somewhere between Hell and a landfill


  7. Helpful (1)

    "I enjoy working at CDK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Advertising Strategist in South Seattle, WA
    Current Employee - Digital Advertising Strategist in South Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDK Global full-time (Less than a year)

    Pros

    Collaborative, helpful, and friendly coworkers; managers genuinely want to help you do you job better (without micromanaging); Opportunities for learning and growth

    Cons

    Normal frustrations of being a part of a large corporation with many departments and levels of bureaucracy .

    Advice to Management

    Focus towards making CDK a leader in digital marketing/advertising.

  8. Helpful (1)

    "Stable Compared to Other Advertising Companies I've Worked For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Advertising Analyst in Detroit, MI
    Current Employee - Digital Advertising Analyst in Detroit, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CDK Global full-time (More than a year)

    Pros

    Pay structure and amount seem to be competitive within the market.

    Flexibility is great with the ability to work from home so often.

    Resources/Technology is on par for performing job responsibilities at scale.

    Cons

    Trending to be more and more revenue driven, rather than customer driven.

    Advice to Management

    Make sure we continue to be customer first, rather than shareholder first.


  9. Helpful (18)

    "Keeps Sliding Downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CDK Global full-time (More than a year)

    Pros

    Respect for the work-life balance and wonderful, wonderful people to work with.

    Cons

    Every year, every month, perks and benefits declined. They started moving as many jobs as they could to India, no one felt as if their jobs were safe. They released products at such a frantic rate that they don't wait to fix major bugs and UI issues, so employees aren't proud of CDK products. The best they can say is that they're proud of the POTENTIAL of those products.

    Advice to Management

    Releasing a product or feature fast does not automatically mean it's better. Don't rain hell on people if they tell you the release needs to be delayed for the sake of the customers. Set realistic timelines for the release of products and features in the first place.


  10. Helpful (17)

    "Used to be good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CDK Global full-time

    Pros

    -With all our management at other locations we can work from home a lot

    Cons

    -no product organization left
    -no leaders left, just yes men and micromanagers


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