CDK Global Reviews | Glassdoor

CDK Global Reviews

Updated July 25, 2017
1,045 reviews

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1,045 Employee Reviews

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Pros
  • Work/Life balance was consistently good (in 172 reviews)

  • I'm permitted to work from home full time which allows for actual work-home balance without all the commute time (in 74 reviews)

Cons
  • On occasion as with any business of our size work life balance can be a challenge - but doable (in 28 reviews)

  • Upper management still has their bonus (in 50 reviews)

More Pros and Cons

  1. "Good company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior IT Support in Los Angeles, CA
    Current Employee - Senior IT Support in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at CDK Global full-time (More than a year)

    Pros

    Work life balance. learning scope for new technologies.

    Cons

    not yet much . only HR process are too bad.

    Advice to Management

    HR management cycle should change


  2. "RSE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rse
    Current Employee - Rse
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDK Global full-time (More than 5 years)

    Pros

    Excellent core products. Good pay. Overall CDK technology is superior to competitors in he marketplace.

    Cons

    Change in personnel, chain of command can be hard to keep up with. The way things are handled may change without much notice.

    Advice to Management

    Keep working to stay customer-focused.

  3. "DSM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They allow for a flexible work schedule

    Cons

    Product marketing is not the best


  4. Helpful (11)

    "Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CDK Global full-time (Less than a year)

    Pros

    ADP dumped CDK, and we got screwed.

    Cons

    No job security, no direction from upper management, many layoffs of skilled experienced employees, resulting in offshoring of many jobs to India, and loss of experienced personnel to do the work. Customer service takes a back seat to the almighty dollar.

    Advice to Management

    Realize the value of your experienced employees and what they contribute. Just because you can hire people in India for less money doesn't mean they can do the same job as those who have been doing it for years!


  5. Helpful (5)

    "It pays the bills, but its not a place to work for longer than 5 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Designer in Seattle, WA
    Current Employee - Web Designer in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at CDK Global full-time (More than 3 years)

    Pros

    Free bagels on Monday, free coffee. They buy us lunch sometimes.

    Cons

    Disorganized, low pay, employees who do poor quality work manage to not get fired, even when they have been reported to HR multiple times, managers who do not know how to manage, people who know how to brown nose get promotions while people with actual talent are overlooked.

    Advice to Management

    Stop overlooking employees who want to move up within the company.


  6. Helpful (8)

    "Unstable work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CDK Global full-time

    Pros

    Wonderful co-workers. Loved my job!

    Cons

    Very unstable work environment the last couple of years. Multiple layoffs of tenured employees. Customer support has suffered.

    Advice to Management

    Appreciate your tenured employees !


  7. Helpful (3)

    "Times are a-changin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CDK Global full-time

    Pros

    There is some excitement surrounding the new implementation VP. There is also a lot of room for growth if you play your cards right.

    Cons

    A lot of things are changing, and not all of the changes have been communicated to employees. There is a lack of confidence among employees about the future, and a feeling that it is better to get out on a high note. Additionally, in a move to save money, vacation, bonuses, and raises have all been slashed, while hours and expectations have grown. Corporate politics is also HUGE here.

    Advice to Management

    Communicate with employees and streamline processes more efficiently. There is a lot of waste going on.

  8. Helpful (1)

    "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant III in Hoffman Estates, IL
    Current Employee - Administrative Assistant III in Hoffman Estates, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDK Global full-time (More than a year)

    Pros

    Very well run company that treats its employees with respect. Competitive pay and benefits too. The culture is down-to-earth and collaborative. One of the best jobs I have ever had!

    Cons

    NONE.....I have to enter five words.

    Advice to Management

    Keep up the good work!


  9. Helpful (4)

    "disappointment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CDK Global full-time

    Pros

    none that I can think of but to stay away

    Cons

    poor management very unfair and plays favorites

    Advice to Management

    be fair to employees always!


  10. Helpful (2)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Portland, OR
    Current Employee - Director in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CDK Global full-time (More than 10 years)

    Pros

    Good work life balance. Tight alignment to automotive vertical. The company is trying to become more innovative and responsive to customers.

    Cons

    Major restructuring, not always easy to see how decisions help drive stated goals


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