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CDK Global

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CDK Global

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CDK Global Reviews

Updated Nov 26, 2022

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Found 2,751 of over 3K reviews
3.3
55% Recommend to a Friend
23% Approve of CEO

Found 2,735 of over 3K reviews

3.3
55%
Recommend to a Friend
23%
Approve of CEO
CDK Global Acting President and Chief Executive Officer  Brian P. MacDonald (no image)
Brian P. MacDonald
106 Ratings

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
Cons
  • "Poor management and follow through.(in 177 reviews)
  • "Constant layoffs of hard working folks in the U.S. Sending any remaining jobs to India to save a buck.(in 121 reviews)
  • "Managers don't understand the job or how long doing it right takes and are very out of touch.(in 85 reviews)
  • "Upper management is only concerned about call wait times, not about quality of work/support.(in 78 reviews)
  • "Senior leadership explained to me before I left for a new opportunity that the office in Seattle was toxic.(in 64 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of CDK Global and is not affected by filters.

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  1. 5.0
    Current Employee, more than 5 years

    CDK

    Nov 12, 2022 - Implementation Project Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Company to work for.

    Cons

    No cons so far to mention.

    1 person found this review helpful
  2. 4.0
    Current Employee

    Used to be a great company but not anymore

    Oct 11, 2022 - Business Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home, unlimited PTO, Free certifications, great team and manager Laid back atmosphere

    Cons

    New times and new CEO at cdk have made it very scary for employees. No one knows who'll be chopped off next. There is no job security or the motivation among employees anymore. Senior leaders keep leaving this company and there's no direction.

    11 people found this review helpful
  3. Join the CDK Global team
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  4. 5.0
    Current Employee, more than 1 year

    Great for Students

    Nov 9, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing Management Great Training Decent Pay

    Cons

    It's dealing with customers and can be frustrating at times. Have to work on some holidays that most industries get off.

    Continue reading
    Be the first to find this review helpful
  5. 2.0
    Current Employee, more than 1 year

    Great Company Until Brian MacDonald Returned as CEO

    Nov 23, 2022 - IT Support Analyst II 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great lower and mid level management, Good benefits, Unlimited PTO, Paid education and certificates

    Cons

    Brian MacDonald (CEO) doesn't care about employees and is responsible for hundreds of layoffs. He destroys careers, families, and lives. Upper Management is out of touch.

    Continue reading
    1 person found this review helpful
  6. 3.0
    Current Employee, more than 1 year

    Little pay, little job security

    Nov 19, 2022 - Associate Implementation Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits are great Work from home

    Cons

    Little pay. Much less than competition

    Continue reading
    1 person found this review helpful
  7. 3.0
    Current Employee, more than 10 years

    Fit and focus

    Nov 9, 2022 - Computer Programmer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The job pays the bills.

    Cons

    Recent changes in ownership and management seemed like a positive until the new CEO was revealed. The years where CDK was 14th to the worst company to work for were under this guy, so things aren't looking good now. Time will tell. All hiring is in India any more. Not a con if you live in India...

    Continue reading
    5 people found this review helpful
  8. 3.0
    Current Employee, more than 3 years

    Good Until Layoffs

    Nov 11, 2022 - Designer in Valdosta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Time Off, Bonus could be good, depends on who's running the company

    Cons

    Constant management change, ended with layoffs

    4 people found this review helpful
  9. 4.0
    Former Employee

    Roller Coaster

    Oct 25, 2022 - Senior Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The coworker teams. I've met some of the very best people there. The compensation was fair. Not exceptional, not low...it was in line with the market. They do seem to offer a good work/life balance. Their Health and Dental benefits package and 401K contributions have been historically good.

    Cons

    Company went from Public to Private which means things are in flux. Benefits will probably change under new ownership...and the "Private" status means there is less transparency of business practices. Concerns following the recent rounds of layoffs. Huge efforts ongoing to move as much outside the U.S. as possible.

    Continue reading
    4 people found this review helpful
  10. 3.0
    Former Employee

    Cdk global

    Nov 18, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Big company room to grow.

    Cons

    Too big to understand or see some problems at the ground level.

    Continue reading
    Be the first to find this review helpful
  11. 5.0
    Former Employee

    Network engineering

    Nov 2, 2022 - Senior Network Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Continually working with new technologies

    Cons

    At times it was challenging to access the correct information in a timely manner

    Be the first to find this review helpful
Viewing 1 - 10 of 2,735 Reviews
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CDK Global Reviews FAQs

CDK Global has an overall rating of 3.3 out of 5, based on over 2,966 reviews left anonymously by employees. 55% of employees would recommend working at CDK Global to a friend and 43% have a positive outlook for the business. This rating has decreased by -9% over the last 12 months.

According to anonymously submitted Glassdoor reviews, CDK Global employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at CDK Global. This rating has decreased by -5% over the last 12 months.

55% of CDK Global employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CDK Global 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at CDK Global to be culture, benefits, coworkers and the cons to be senior leadership, career development, management.

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Glassdoor has 2,966 CDK Global reviews submitted anonymously by CDK Global employees. Read employee reviews and ratings on Glassdoor to decide if CDK Global is right for you.