CDS Global Reviews | Glassdoor

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CDS Global Reviews

Updated Sep 2, 2019

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3.1
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
68%
Approve of CEO
CDS Global CEO Malcolm Netburn (no image)
Malcolm Netburn
26 Ratings
Pros
Cons
  • "Most of the revenue comes from Magazines(in 5 reviews)

  • "At least 80% of the companies revenue is generated from the magazine industry(in 4 reviews)

More Pros and Cons
  1. "Great company and great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Internet Correspondence in Boone, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CDS Global part-time for more than a year

    Pros

    I worked at CDS Global through college and it was a great work environment in the internet department. My manager was the best.

    Cons

    No major cons to this job.

    Advice to Management

    Keep up the great work!

    CDS Global2019-05-04
  2. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Person in Des Moines, IA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CDS Global full-time for more than 10 years

    Pros

    The culture is laid back. Great co-workers. The upper management know everyone by name for the most part. The work/life balance is good. They don't treat everything as an emergency.

    Cons

    The building sucks....It's horrible. The pay is below competitive. Parent company (Hearst) has gotten more & more involved in the business of CDS & making changes that make work more difficult sometimes. Too many 'Number One' projects, & not enough staff to keep up with them. Devs are splitting time between multiple projects, and not getting enough traction on any single initiative because of... the constant context switching. The IT side is focused on agile/scrum - but it feels like the product side doesn't like the process, and has no interest in getting more involved. Makes it harder than it should be to follow the principles of Scrum. Not much opportunity to branch out & try something else.

    Show More

    Advice to Management

    Make it more of an Agile company that it says it wants to be. Get Hearst to step back as much as possible. No progress is made by having multiple number one projects. Pick the true number one & focus on that.

    CDS Global2019-08-21
  3. "Good benefits, no raises"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Documentum Developer in Wilton, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CDS Global full-time for more than 10 years

    Pros

    Strong benefits, medical/ dental/ vision, 401 k matching

    Cons

    They don't give raises, ever, just meager cost of living increases often eaten up by higher insurance deductions.

    Advice to Management

    Pay your people what they're worth.

    CDS Global2019-09-02
  4. "Good Pace to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Phone Representative in Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CDS Global full-time for more than a year

    Pros

    The people I worked for were amazing and I sure missed working with them. The managers were easy to work with.

    Cons

    Not able to grow nor make the money you deserve

    CDS Global2019-05-30
  5. "Obsolete technology with no vision to change."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Des Moines, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CDS Global full-time for more than 10 years

    Pros

    Good Benefits and good low-level employees.

    Cons

    Most of the revenue comes from Magazines.

    Advice to Management

    Create a clear Vision.

    CDS Global2019-05-18
  6. "Run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Production Supervisor in Bethlehem, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at CDS Global full-time for more than 10 years

    Pros

    Coworkers, breaks, incentives, hours, friends

    Cons

    Management does not know how to do there job

    Advice to Management

    Use your knowledgeable employees to make decisions

    CDS Global2019-02-08
  7. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Harlan, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CDS Global full-time for less than a year

    Pros

    Casual work environment. Great training for two weeks. Great benefits including Blue Cross Blue Shield. PTO accrual starts day one. Benefits are extended to those who stay or quit after working one day.

    Cons

    Challenging system and process with an extensive number of products. Difficult to have any interest in up-selling magazines... Low pay! Chairs are very old, dirty, and stink just like the call center.

    Advice to Management

    More strict on what employees can and cannot wear to work. Gym shorts shouldn’t be allow neither should pajamas. Facility needs new chairs for the entire call center. Throw out the trash chairs! Training was great, keep up the good work in training new hires.

    CDS Global2018-10-17
  8. "A Good Workplace To Be Employed For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inbound Call Center Customer Service Representative in Des Moines, IA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CDS Global full-time for more than a year

    Pros

    A new experience. Learn various methods of customer service

    Cons

    Making people happy 100% of the time

    CDS Global2018-08-27
  9. "Hate it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CDS Global full-time

    Pros

    Set hours but that is it

    Cons

    Unrealistic goals, rude management, untruthful staff.

    CDS Global2018-09-25
  10. "Getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Programmer in Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CDS Global full-time for more than 10 years

    Pros

    Working into new technologies; good leadership; new business will boost financials and budgets

    Cons

    Lots of really good, talented people have left over the years; not a lot of career advancement opportunity

    CDS Global2018-08-10
Found 112 reviews