CEB Reviews | Glassdoor

CEB Reviews

Updated May 23, 2018
1,373 reviews

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3.5
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CEB Chairman and CEO Thomas L. Monahan III
Thomas L. Monahan III
699 Ratings

1,373 Employee Reviews

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Pros
Cons
  • Poor work-life balance for certain teams (in 73 reviews)

  • Sometimes sclerotic senior management processes (in 46 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CEB full-time

    Pros

    + Really smart people that you can learn from
    + Who also are really nice
    + Great exposure to best businesses in the world as customers

    Cons

    - Sometimes takes longer to get things done because smart employees need to be convinced that whatever decision is the right one


  2. "Account Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CEB full-time

    Pros

    The people are what keep employees there, work life balance is good

    Cons

    Once the acquisition to Gartner went through, the culture and opportunities completely changed

  3. Helpful (2)

    "A company that lost it's innovation for SHL Division"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CEB full-time (More than 3 years)

    Pros

    Benefits were nice; vacation allowance was great; and their giveback to various communities

    Cons

    Where to begin- First, this site is obviously not being managed actively as Tom hasn't been the CEO for well over 12 months. If you are looking to work in the SHL business line, which is not part of Gartner any longer, know that you are working for a PE that doesn't understand the business, but does show genuine interest in learning. But in that learning, know that roles are being eliminated (as you would suspect).
    The culture is toxic in the U.S. and the values of the organization do not align with practices. HR is ill equipped to be strategic and do not add value in trying to understand what it will take to make SHL an employer of choice. Leadership may have been successful in emerging markets, but doesn't understand that the U.S. is not the Nordics, is not South Africa.
    Their product suite consists of repackaging and repurpasing one assessment. There are only so many ways you can slice and dice the OPQ before clients (and they already are) start calling you out and leaving. There has been no innovation with the exception of their LeaderEdge solution (OPQ based).
    Pay is well below market, and when you confront leadership the viewpoint is then leave and come back.

    Advice to Management

    Bring back leadership that really positioned SHL in the America's to what it was. Stop gutting your resources that deliver on projects, this impacts your account teams and your brand in the market place.


  4. "Amazing company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Arlington, VA
    Former Employee - Anonymous Employee in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CEB full-time (More than a year)

    Pros

    Great work life balance, enough opportunity to experiment with new technology and ideas

    Cons

    being a process oriented company, things move at a slower pace


  5. "Solid opportunities, but is going through an incredible amount of change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CEB full-time

    Pros

    1. Learning-focused, easy-going culture: quite simply, the world is your oyster here, and it's up to you to take advantage. If you take initiative, you will develop a more insightful and nuanced understanding of the business world than many students at top MBA programs. Many colleagues will take initiative with you, but a few will not. In addition, while most people here work hard, very few are ruthless, and that is quite refreshing.
    2. Blue-chip clientele: few professional services firms - including consultancies, associations, etc. - can claim to partner with the number of blue-chip companies CEB (now Gartner) does. Just tell your family and friends about some of the companies you work with, and watch their jaws drop. You can also rest easy knowing that you partner with executives at the most prestigious companies - it really is the cream of the crop.
    3. Client access: some firms partner with blue chips but grant little client access to junior staff - some firms grant client access to junior staff, but don't partner with blue chips. CEB (now Gartner) partners with blue chips and grants client access to junior staff, if junior folks prove themselves of course. This is a very unique component of CEB's business model, and is one of the most important drivers of CEB employee retention.
    4. Management: for years I've been hearing horror stories from some of my friends about their managers. To be honest, it's been tough for me to relate to them because with one exception, my managers have been phenomenal. On the relative scale, manager-quality at CEB tends to be pretty darn high.
    5. PTO policy: with Gartner acquiring CEB, a pretty solid PTO policy became excellent.

    Cons

    1. Compensation: this has been the main driver of turnover for years. The company has simply not kept up with other professional services firms with compensation - both in amount and structure. The company would be well-served by A) keeping closer tabs on what other professional services firms pay in large metro areas (look at glassdoor for very general ballpark figures to start), and B) discarding the low-salary, high (yet variable) annual bonus structure. Move to higher base salaries and smaller bonuses.
    2. Acquisition: Gartner acquired CEB in January 2017. While Gartner has been doing an admirable job of investing in CEB businesses that will grow and shedding those that will not (just check the news), just be aware that if you decide to accept an offer here, you will be entering a high-change environment even by today's standards.


  6. "Senior Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CEB full-time (More than 3 years)

    Pros

    Great work life balance
    Exposure to executive decision making

    Cons

    Doesn't seem to be respected by other consultancy firms
    Average pay

    Advice to Management

    Stop paying new hires more than tenured employees


  7. Helpful (1)

    "Research Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CEB full-time (More than 8 years)

    Pros

    Smart colleagues, intellectually stimulating, and lots of exposure to senior executives.

    Cons

    Very varied experience based on your team and practice area. Resources in terms of team size became scarcer across time while the work and intensity only increased.

    Advice to Management

    Provide more training and support, especially to middle managers.

  8. "Intern"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great company and office culture.
    Very supportive management and intern mentors

    Cons

    Intern work responsibilities could have been more clear.
    The work was often very repetitive.
    Not enough practical training for day-to-day workflow


  9. "Operations Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CEB full-time (Less than a year)

    Pros

    Community, Benefits, Career Growth Opportunities

    Cons

    Work/Life Balance, Compensation, Expectations can be unreasonable at times.


  10. Helpful (2)

    "Associate director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CEB full-time

    Pros

    good work experience if you have the right manager

    Cons

    you don't always get the right manager...some of the folks there are very young and inexperienced at managing talent.
    noncompetitive salaries


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