CEB Reviews | Glassdoor

CEB Reviews

Updated October 5, 2017
215 reviews

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CEB Chairman and CEO Thomas L. Monahan III
Thomas L. Monahan III
103 Ratings

215 Employee Reviews

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Pros
  • Great work life balance and opportunities for development (in 155 reviews)

  • CEB provided an amazing stepping stone to build the confidence to speak to C-level Executives at a strategic level (in 45 reviews)

Cons
  • Compensation may be slightly low compared to industry standards but work-life balance is much higher compared to industry standards (in 70 reviews)

  • Sometimes sclerotic senior management processes (in 44 reviews)

More Pros and Cons

  1. "Business Development Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Associate in Arlington, VA
    Former Employee - Business Development Associate in Arlington, VA
    Doesn't Recommend
    Approves of CEO

    I worked at CEB full-time (Less than a year)

    Pros

    - Good people, young atmosphere

    Cons

    - Very unrealistic expectations and goals
    - Promotions are given to the people who promote themselves the most, not the people who have the numbers and are more well-rounded
    - People talk behind each other's backs
    - Managment is very inconsistent and willfully oblivious to lying, cheating, and being late
    - Career path takes way longer than they say in the interview, people usually take 2-3 years to get through the Business Development Program. Not the 1 year they promote in interviews...

    Advice to Management

    Be consistent with your messaging, coaching and support. Act on issues immediately and be transparent with why and when things are happening. Be honest in interviews and when presenting a career path to employees.


  2. Helpful (2)

    "Business Development Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CEB full-time

    Pros

    Great training, decent pay, plenty of classes and helpful when learning. Management does a decent job.

    Cons

    They sell the job as business development but its 2-3 years of cold calling Senior Level Executives, many of whom have been called on for years and do not want the services they offer. They lie about how much turnover there is due to the monotony of the work and stress.

    Advice to Management

    Stop lying to 22-23 year olds and pressuring them into this job with the promise that they can move to another

  3. Helpful (1)

    "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Arlington, VA
    Current Employee - Product Manager in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CEB full-time

    Pros

    This used to be a good company and at minimum, a decent resume builder. There were a bunch of nice people, but a lot have left. Location is convenient to the metro.

    Cons

    The acquisition is the death knell for people working on product. The new company is hollowing out a shell of what this place used to be. There isn't a future for you here.

    Advice to Management

    Be honest about what the future holds for each department.


  4. Helpful (3)

    "Commercial Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Coordinator in San Francisco, CA
    Current Employee - Commercial Coordinator in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CEB full-time (Less than a year)

    Pros

    Nice people, good location, travel is all covered for work, lots of choices for office locations

    Cons

    Low pay for industry and area, too much management, you just get lost. I have yet to meet anyone who is happy here, it's not a job you want, it's a job you end up in.

    Advice to Management

    care about your people, no one wants to work at a company that no one else wants to be working for. Make it desirable.


  5. Helpful (3)

    "Decent career stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quantitative Research Consultant in Arlington, VA
    Former Employee - Quantitative Research Consultant in Arlington, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CEB full-time (More than a year)

    Pros

    Large company, so pretty good benefits (e.g., health insurance, generous PTO).

    Lots of young people, which makes easy to make friends among peers.

    Well-known name with a lot of alums in the area, which is great for networking.

    Many intelligent, educated, socially-conscious people to work with.

    Exposure to wide range of companies and direct interaction with executives across industries.

    Generally reasonable hours and work-life balance.

    Cons

    Academics will find the rigor, complexity, and ethics of CEB research lacking. Management is reluctant to invest resources in obtaining enough data to develop fresh insights, choosing instead to recycle old case studies and insist that their stats folks twist the data to fit the story they want to tell.

    Little support, and no technical training whatsoever, for quantitative analysts or consultants; MBA types are highly favored, and the traditional management track is the only path to promotion.

    Senior leadership is staunchly resistant to upgrading severely outdated software and technology, compounding the problem.

    The politics can be frustrating and oppressive; the research agenda depends on the idiosyncratic preference of a handful of senior leaders who have been at the company for 10-20 years and refuse to move past the rigid, process-oriented CEB research model, which quickly gets stale to both employees and clients.

    There is no accountability for abusive managerial practices, personal favoritism, or toxic coworker behavior, which makes for wildly variable experiences depending on the team in which you're placed.

    Performance is evaluated based on arbitrary scoring systems and highly subjective meetings among more senior staff.

    Advice to Management

    At one annual research kickoff, senior leadership dismissed startup tech companies as being all about "hoverboards in the office" (i.e., perks); shortsighted atittudes like this will ensure that you lose all competitive edge to companies who respect the rapid advancement of data and technology, because that's the direction in which the business world is headed.

    Back off on the push for extreme volume of content and focus instead of improving the quality of that content.


  6. "Uninspiring and directionless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Arlington, VA
    Former Employee - Senior Analyst in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CEB full-time (More than 3 years)

    Pros

    The Arlington office provides a few gym.

    Cons

    Analysts turnover is very high, due to non-challenging work, heavy bureaucracy, and lower than average compensation.

    Advice to Management

    Invest in your analysts to ensure they deliver the promises made by the sales teams. Challenge them to produce high impact insights, not coast on easily accessible industry data.


  7. Helpful (3)

    "Business Development Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at CEB full-time (Less than a year)

    Pros

    Being able to connect with C-Level Executives

    Cons

    Horrible Commercial Support Managers
    People are too cliquey

  8. Helpful (4)

    "You don't want to work here (but it won't kill you)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quantitative Research Analyst in Arlington, VA
    Former Employee - Quantitative Research Analyst in Arlington, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at CEB full-time (More than a year)

    Pros

    Friendly, okay-paying, and centrally located. A good branching-out point for other careers. Better hours than most management consulting firms. Exposure to different industries. The standard 2-year turn-over tenure means you will have inroads into other industries from those who have left before you.

    If you have flexible research ethics, you can expect a reliable, middling-paying job that requires little ingenuity and a little more effort. You can collect a paycheck, focus on your hobbies and skills, and explore how different companies solve their problems.

    Part of the business model, networking people with problems with those who claim to have solved those problems, can be rewarding and value-adding. There is also at least one huge survey whose methodology is approached seriously and ethically.

    There's a gym in the building.

    Cons

    This is a meat grinder straight out of a Dilbert cartoon. The research methodology could be picked apart by a high-school student. The AER/research business model is essentially fortune-telling, where you find out what your audience wants to hear, through informal conversations, set up a survey designed to find the answer you want in 60 different ways, and then build a deck around the inevitable 3 significant results. The stats people know this, and even the program leaders shrug their shoulders and say, "Yes, the business is clueless, but at least that means we have job security."

    The business processes are also helter-skelter. There are no acceptance criteria for research projects, and anyone with any authority can blow the whole thing up at any time. This happens frequently. It's politics, posturing, and power games all the way down.

    Advice to Management

    Trust your experts. Learn on which topics you don't know what you're talking about, and defer to the people you hire to know things for you. Your research is guesswork, your statistics are bunk, and your offerings are all flash and no substance. And it's not because your statisticians don't know better. They do. They just know you won't listen. You use your quants like a drunk uses a lamppost: For support, not illumination.


  9. Helpful (2)

    "Not open to change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at CEB full-time

    Pros

    Some nice colleagues, somewhat flexible work environment

    Cons

    Very insular group from mid-level up, almost all of whom were promoted from within. Very resistant to change. Not welcoming to new hires. Blackhole performance evaluation process that is very poorly run. And the research process is very suspect.

    Advice to Management

    Be open to new ideas and be kind to new hires


  10. Helpful (1)

    "Collections Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Associate in Arlington, VA
    Former Employee - Collections Associate in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CEB full-time (More than a year)

    Pros

    Consisten Pay. Moderately good benefits.

    Cons

    Management can be set in stone and unwavering. Not much room for advancement.


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