CEB Reviews in San Francisco, CA | Glassdoor

CEB San Francisco Reviews

Updated February 19, 2017
22 reviews

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San Francisco, CA Area

3.2
Star Star Star Star Star
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CEB Chairman and CEO Thomas L. Monahan III
Thomas L. Monahan III
14 Ratings

22 Employee Reviews

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Pros
  • work life balance, great coworkers (in 135 reviews)

  • The exposure to C level executives so early in your career is unprecedented (in 44 reviews)

Cons
  • Compensation may be slightly low compared to industry standards but work-life balance is much higher compared to industry standards (in 65 reviews)

  • Sometimes sclerotic senior management processes (in 44 reviews)

More Pros and Cons

  1. "Flexible and challenging"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Client Advisor in San Francisco, CA
    Current Employee - Associate Client Advisor in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CEB full-time (Less than a year)

    Pros

    CEB is a Flexible and challenging to place to work at. I enjoy my management team and their trust in me.

    Cons

    I do not enjoy my below market salary and at times the workload can slide to the heavier side. Their is a lack of communication between practices.


  2. "Nice company, but needs to take its own advice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in San Francisco, CA
    Former Employee - Director in San Francisco, CA
    Positive Outlook
    Approves of CEO

    I worked at CEB full-time (More than a year)

    Pros

    Very nice people
    Great professional culture
    Good time off and management encourages you take it
    Decent salary for the workload, especially for the Bay Area.

    Cons

    CEB is about best practice research and they use almost none of those best practices within their own organization so far as I can tell.

    Advice to Management

    Mandate that CEB adopt the best practices that you share with your clients. You don't even train your sales employees with your own Challenger training sessions you sell.


  3. "Account Management Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good company culture that is flexible. The people that work there are all very collaborative and fun to be around.

    Cons

    The career paths are not very exciting and are extremely limited. The product is also way overcomplicated and it's hard to explain the value to the clients


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  5. "room for improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CEB (More than 3 years)

    Pros

    Ceb employs really smart, interesting people. The sales staff get to talk to senior executives every day, and have a TON of opportunities to learn and grow professionally. Great place to start a career.

    Cons

    - the SF office used to feel like a nimble, entrepreneurial, results oriented office that shied away from the big "corporate" feel of the DC offices. That's almost completely disappeared with major leadership departures and new management. The tone of the office is often tired, corporate, and lacks the collaboration, creativity and energy it once had. It doesn't feel like one big San Francisco team anymore. Newer management lacks perspective - things are generally moving in a strange direction.

    -product stickiness. Lack of innovation in the membership products has made it difficult to maintain a strong foothold in the market

    Advice to Management

    Be honest and authentic about company challenges or growing pains to build trust, protect the SF office as a special unique place and stop trying to make it exactly like DC, bring people back to feeling like one team.


  6. Helpful (2)

    "Great First Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in San Francisco, CA
    Former Employee - Sales in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at CEB full-time (More than 3 years)

    Pros

    CEB is a great place to start a career in sales. They provide a structured environment covering all processes involved in sales and service into large enterprise. Compensation is fair and they hired engaged and bright people.

    Cons

    CEB is not a good fit for anyone who have 5+ years experience. The median age mid 20's. A large majority of the staff has been working at CEB for the bulk of their career and they lack perspective.


  7. Helpful (17)

    "Quite Possibly the Worst Company. Ever."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CEB full-time (More than 3 years)

    Pros

    None. Zero. Zilch. There is nothing good about working at CEB. Avoid this company like the plague. Is that twenty words?

    Cons

    CEB is a company that researches and sells best practices. CEB is also a company that follows absolutely NONE of their own best practices. The organization is money hungry and in no way, shape, or form cares about the employee. Mid-level managers are ATROCIOUS - some of the worst I've ever encountered. The San Francisco office is a disaster. Employees are leaving left and right. There are HUNDREDS of better companies to work for in the Bay Area. I'll also echo other comments about diversity. CEB is White. POC need not apply. Every new hire announcement (especially in Sales), is the same person: White, east coast, frat/sorority clone.

    If you're a smart and intelligent human being: Don't bother with CEB. If you're in the Bay Area: Don't bother with CEB. If you're a POC: Don't bother with CEB.

    In sum: Don't bother with CEB.

    You deserve better.


  8. "Great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Director in San Francisco, CA
    Former Employee - Market Director in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CEB full-time (More than 10 years)

    Pros

    CEB is a fantastic company. As you read any reviews, note that experiences will differ materially by (a) business unit (eg whether you're looking at middle market, large enterprise or some newer part of the business in talent management services), and (b) location (eg the culture in regional offices is very different from the main headquarters).

    Cons

    Not really any that I can think of. Except that it is pretty rigid. There is not a lot of creativity or innovation when it comes to career pathing. That said, there are plenty of compelling opportunities and paths within the rigid structure. Just perform exceedingly well in your current role and you can carve out a great career.

    Advice to Management

    Seek and reward innovation and creativity. Get outside of CEB once in a while to understand for example how firms in silicon valley operate.


  9. Helpful (4)

    "San Francisco office in downward spiral"

    Star Star Star Star Star
    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA

    I have been working at CEB full-time (More than 5 years)

    Pros

    reorg at the company level supporting the right things

    Cons

    Watch out for the San Francisco office. 6 months ago I would have said this was the best place in the company to work. Since then, key leadership left and the culture has shifted to one that lacks inspiration, assume negative intent and is very old school. We had momentum to be on the edge of great and lost it.

    Advice to Management

    Be careful who you associate with as your peers in the office. Be open to new ideas. Restore the amazing culture that was the office. Old school sales machine isn't interesting to anyone anymore. The staff engagement ideas are silly. It feels forced and lacks authentic leadership.


  10. "Great business development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CEB full-time (More than a year)

    Pros

    All around great company to work IF you are interested in making a career in sales

    Cons

    Not much as far as options outside of sales in remote offices


  11. Helpful (14)

    "Beware of the Cult"

    Star Star Star Star Star
    Former Employee - Employee in San Francisco, CA
    Former Employee - Employee in San Francisco, CA
    Doesn't Recommend

    I worked at CEB full-time (More than a year)

    Pros

    People to work with are relatively nice individuals. Peer-to-peer interaction is strongly encouraged and there is a lot of energy in the place.

    Cons

    This company couldn't spell "diversity" if you handed them the 'D.' It doesn't matter which CEB office you visit--San Francisco, D.C., Chicago...I promise you will not find more than two African-Americans in a given office. The other major problem is that the company has an "in-breeding" mentality that leads to group-think and a lack of innovation. CEB believes that its ideas are infallible, that it produces the only source of original thought, and it has become a very closed-minded environment when it comes to fresh talent and new ideas. That's why you will find that everyone there is "home grown" and they welcome "boomerangs" (people who leave and come back) because they only want people that they have groomed in their way of thinking. Their "insider/outsider" dichotomy has actually stifled growth and innovation.

    Advice to Management

    Get a decent college recruiting pipeline going; actually invest in your employees--don't "churn and burn"; and for God's sake, spend some time to actually recruit and retain underrepresented minorities. It's 2015--get with the program.



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