CGI Reviews in Canada | Glassdoor

CGI Canada Reviews

Updated August 13, 2017
543 reviews

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543 Employee Reviews

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  1. Helpful (1)

    "Pretty good for a large corporate environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Regina, SK (Canada)
    Current Employee - Anonymous Employee in Regina, SK (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CGI full-time (More than 5 years)

    Pros

    Large company with lots of offices and flexibility. They offer decent benefits and training in a good environment.

    Cons

    Constantly moving jobs offshore or to cheaper regions. Different business units are run very differently and the bureaucracy between these units is always an obstacle. As with all 'profit-sharing' plans, this one is pretty arbitrary and non competitive.

    Advice to Management

    Centralizing all operations from local centers to dedicated massive operations might save money but it is terrible for service and will hurt in the end. If the client calls a local help desk they know they will get someone who is dedicated to them. If they call a call center that serves 40 clients then they will be treated like just another client.


  2. Helpful (1)

    "Overall, a good environment to work, options for mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CGI full-time (More than 5 years)

    Pros

    - competent and effective managers, actual leaders that encourage their team
    - most people appear to be happy / derive satisfaction from their roles and teams
    - social club, discounts and more was great
    - if you're not fully thrilled with where you are, you can always opt to work at another CGI client, if openings are available of course
    - Directors are more transparent on how CGI is doing financially with respect to the client and thus, you're not completely in the dark

    Cons

    - salary far lower then expected
    - raises, promotions not very good - pay grade not in keeping with promotion/responsibilities
    - if you're at a client working for CGI, you can always lose your job if the contract is not renewed, hence job security is more precarious. Just the nature of the company/industry.

    Advice to Management

    Vet your directors. Some have a habit of leading people into a dead end where career paths are concerned, for the sake of the contract, end goal.

  3. "Review"

    StarStarStarStarStar
    Former Employee - Systems Administrative in Toronto, ON (Canada)
    Former Employee - Systems Administrative in Toronto, ON (Canada)

    Pros

    Fast paced lots of technology

    Cons

    Not all managers have the skills


  4. "Good Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Management in Toronto, ON (Canada)
    Current Employee - Senior Management in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of positions avail and in different countries.

    Cons

    Hard to get access to these roles.

    Advice to Management

    Review of internal hiring practices. More focus on the employees interests.


  5. "Frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Montreal, QC (Canada)
    Former Employee - Technical Support in Montreal, QC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CGI full-time (More than 8 years)

    Pros

    Lots of social benefits. Incredible work security, maybe even too good

    Cons

    Seems to work hard to make phone support as much of a miserable experience as possible.
    Stretches the employees too thin and then wonders why the turnover rate is so high. Does not seem to ever want to look for solutions that would benefit both the workers and the clients which in the end makes them lose said clients.
    If the employees are shared amongst multiple clients, focus is lost and that provides a mediocre service which in terms, makes you lose clients.
    This is very basic stuff that should be obvious to a big company like CGI

    Advice to Management

    You provide the service to clients, not the other way around. Clients shouldn't be able to dictate how your employees should be working. They paid for your services because they believe that you know what you are doing, so why do they tell you what tools to use and how to manage your staff?
    Management seems to be totally backwards


  6. "On the right track"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Toronto, ON (Canada)
    Current Employee - Senior Consultant in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CGI full-time (Less than a year)

    Pros

    Emerging Technologies is working on great projects with good customers. Great support from the levels of management above me, very proactive and expecting the best from teams, but happy to give credit when it happens.

    Cons

    The legacy CGI is still pretty monolithic, but change is definately going in the right direction. Some of evidence of command and control in the wider company, but things are changing.

    Advice to Management

    Keep going, things are going in the right direction and some areas are great to work for, and teams are proud to be associated with them. Ensure the momentum continues into the wider company


  7. "CGI co-op"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Control Officer Co - Op in Toronto, ON (Canada)
    Former Employee - Project Control Officer Co - Op in Toronto, ON (Canada)

    I worked at CGI full-time (Less than a year)

    Pros

    Nice salary, good environment

    Cons

    Not a lot of focus on training

  8. "Problem Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Montreal, QC (Canada)
    Current Employee - Senior Systems Engineer in Montreal, QC (Canada)
    Recommends

    I have been working at CGI full-time (More than a year)

    Pros

    Good work environment
    Decent pay and benefits, yearly gifts
    Work life balance
    You will get lots of learning opportunities

    Cons

    Nothing that I can think of


  9. "Senior Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Moncton, NB (Canada)
    Current Employee - Senior Project Manager in Moncton, NB (Canada)
    Recommends
    Approves of CEO

    I have been working at CGI full-time (More than a year)

    Pros

    Work from Home is encouraged. Good Work life balance

    Cons

    Earlier work experience is not given much importance

    Advice to Management

    Management takes care of its employees.


  10. "Software Engineer in CGI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Montreal, QC (Canada)
    Current Employee - Software Developer in Montreal, QC (Canada)

    I have been working at CGI (Less than a year)

    Pros

    Friendly Environment. Fun at work.

    Cons

    Slow Growth. Old Technologies. Less Hike.


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