CHOC Children's Reviews | Glassdoor

CHOC Children's Reviews

Updated April 27, 2017
107 reviews

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3.0
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Kim Cripe
62 Ratings

107 Employee Reviews

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Pros
  • They are constantly looking to improve patient care (in 9 reviews)

  • Good work life balance, strong executive management team, lot of growth attributed to the new tower for clinical and ancillary staff (in 3 reviews)

Cons
  • I have experienced first hand how ineffective the HR Management Team is (in 6 reviews)

  • and so many employees fearing more lay-offs (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Nice Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orange, CA
    Current Employee - Anonymous Employee in Orange, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CHOC Children's part-time (More than a year)

    Pros

    Cutting edge, positive coworkers, decent benefits (if benefitted).

    Cons

    Certain departments have major HR issues, lack of diversity among staff.

    Advice to Management

    Seek out more Latino and Middle Eastern employees to better serve our clientele.


  2. Helpful (4)

    "Bad mangement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Orange, CA
    Current Employee - Anonymous Employee in Orange, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CHOC Children's full-time (More than 5 years)

    Pros

    Good cause, somewhat flexible schedule.

    Cons

    Bad management. Cant make simple decisions. Too many non workers.

    Advice to Management

    New blood needed in management.


  3. Helpful (6)

    "Wonderful co-workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Orange, CA
    Current Employee - Registered Nurse in Orange, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at CHOC Children's part-time

    Pros

    Everyone pulls together to help when things get crazy. Nursing and ancillary staff truly care about our patients and families. High level of skill and most of the physicians encourage nursing input. Pay is ok.

    Cons

    Teaching hospital that has varying degrees of "new" doctor skills and attitude. Large disconnect between staff and higher level management. Large layoffs a few years ago has made everyone question their job security thereby creating and maintaining an environment of fear and doubt. Constant changes to cater to customer satisfaction has led to staff feeling very unsupported.

    Advice to Management

    While excellent customer service must be maintained, staff needs to feel supported and not "thrown under the bus" when there are issues. Every customer is not right and every issue is not the staffs fault. Upper management must somehow become more approachable. On the whole, staff now views them as money hungry ivory tower residents that care little for the minions that have gotten them where they are. When people question the security of the job they give so very much of themselves to, they will not respect those with power over them. Health care, especially at a children's hospital, is hard on the spirit. Staff needs gratitude, more time off and more benefits to offset the huge drain on them.


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  5. Helpful (20)

    "Repeatedly treated nurses as a throw away resource."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nurse Manager in Orange, CA
    Former Employee - Nurse Manager in Orange, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CHOC Children's full-time (More than 8 years)

    Pros

    Excellent nursing care. The people closest to the patients truly embody the mission/vision/values. Other pediatric services are fantastic, especially child life.

    Cons

    Executive Management bred leaders who have completely lost their way. They focused on ratings without ever noticing what was happening at the level of patient care. These poorly envisioned leaders bought into expensive consultant "gimmicks" and unnatural slogans, without a deeper understanding that staff was already providing amazing family centered care. Dollar and illusory accolade driven, rather than interested in how their patients, families and employees "associates" truly feel about CHOC.

    Advice to Management

    Stop balancing your budget on the assumption that quality pediatric nurses are easily replaced. You now have a solid reputation as an employer who has repeatedly treated nurses as a throw away resource.


  6. Helpful (12)

    "Disappointed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Orange, CA
    Former Employee - Registered Nurse in Orange, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CHOC Children's part-time (More than 3 years)

    Pros

    The families you serve are the reason to come into work. That's what you are there for the kids who need you. BTW I take my kids because I know the nurses care.

    Cons

    Management is wishy washy. They say one thing with their words, then do something different with their actions. This can be confusing for people who really love working here and serving the children in the community. Mass hiring, then lay-offs. It's horrendous, especially since this is supposed to be a desired place to work.

    Advice to Management

    Please value your employees. They are the reason your patients are cared for, without them you wouldn't have a job.


  7. Helpful (5)

    "Restucturing that did not make sense"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Research Coordinator in Orange, CA
    Current Employee - Clinical Research Coordinator in Orange, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits! Helping kids is a huge bonus! Great Dr's!

    Cons

    Upper Management has no idea the problems that are on a day to day. They only look at numbers and how to cut back (in the wrong areas) and not the money that is being spent in the most ridiculous ways or on staff that can not perform.

    Advice to Management

    Start letting go those that can not perform their jobs and keep the hard workers that can!


  8. Helpful (7)

    "Not great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Orange, CA
    Current Employee - Registered Nurse in Orange, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The kids we help and being in a children's hospital is the reason I stay working here. I love working and helping the families.

    Cons

    Not appreciated. The administration is only concerned with promoting the hospital. They aren't very receptive to the concerns of the staff.

    Advice to Management

    Do better. Invest more time in the employees that are committed to the work they do. Show your appreciation by listening to the staff.


  9. Helpful (2)

    "CHOC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant to the in Anaheim, CA
    Former Employee - Assistant to the in Anaheim, CA

    I worked at CHOC Children's (More than 3 years)

    Pros

    The people at CHOC are very positive and make the atmosphere very nice to work in

    Cons

    Communication between employees and management needs a lot of help

    Advice to Management

    Train the managers to deal with conflicts instead of ignoring them


  10. "Administrator"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Administrative Assistant in Orange, CA
    Former Employee - Administrative Assistant in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The employees were very welcoming and supportive.

    Cons

    The cafeteria would at times take to long to order while on lunch break


  11. Helpful (1)

    "Rewarding and Supportive Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orange, CA
    Current Employee - Anonymous Employee in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CHOC Children's full-time (Less than a year)

    Pros

    The culture is very welcoming to new employees, who feel supported by the resources and information available to them in CHOC's friendly environment. Professionally, there is a lot of opportunity for growth, as well as projects available where you can explore your interests while supporting the organization at the same time. Your past experience is valued and you're encouraged to bring your ideas to the table.

    Cons

    At such a big organization, it can be easy to get physically turned around, but maps and people on campus are very helpful,


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