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CHR Solutions Reviews

Updated November 14, 2017
50 reviews

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3.5
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Arun Pasrija
18 Ratings

50 Employee Reviews

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Pros
  • Great work life balance , good company to learn and explore your potential (in 5 reviews)

  • great place to work Good company to work (in 5 reviews)

Cons
  • Upper management needs to take into consideration the team that keeps the company running and to listen to the people actually supporting the clients (in 4 reviews)

  • very expensive health insurance (in 2 reviews)

More Pros and Cons

  1. "Was a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OSP ENGINEER in Milwaukee, WI
    Former Employee - OSP ENGINEER in Milwaukee, WI
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at CHR Solutions full-time (More than a year)

    Pros

    Pay is great, benefits are great. Mostly good people.

    Cons

    Manager I worked under had little knowledge of what was involved in what we were doing. Was told when hired, had work for years. After 6 months their was no work.

    Advice to Management

    Hire better managers. Don't be stretching the truth just to get you to hire on with them.


  2. "They don't know who they are"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice people to work with

    Cons

    No cash to advance goals

  3. "CHR - Mitchell, SD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mitchell, SD
    Former Employee - Anonymous Employee in Mitchell, SD
    Neutral Outlook
    Approves of CEO

    I worked at CHR Solutions full-time

    Pros

    1. Good teamwork across teams (very supportive team setting)
    2. Some mgmt very involved with their staff with goal of helping them succeed.

    Cons

    1. Poor Management decisions at higher levels with respect to newest software.
    2. Heavy Ehnacement backlog
    3. Depending on the software package, internal documentation in dire need updating.
    4. Good employees with years of experience laid off while newer, inexperienced staff kept on resulting in longer and longer resolution times on Client tickets.

    Advice to Management

    1. Biggest issue reported by some clients is that too much attention being given to 'Omnia360' projects and not enough to the softwares that CHR built on.
    2. Too Many Chiefs who do not listen to what input is given by Support staff. The support staff is the 'face' of CHR and hear directly from the client, but information seems to be blown off when passed along to upper management.
    3. Stop spending money unnecessarily - large amount of money was spent to repurpose a Commons area into a Support Center, but most of the building consists of empty offices which could have been used by current staff. FM, Provisioning, Activations should utilize offices as most of the work done by these departments is individualized where as Omnia/Omnia360 involves more 'team' interaction.


  4. "Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Rapid City, SD
    Current Employee - Software Developer in Rapid City, SD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CHR Solutions full-time (More than a year)

    Pros

    Great culture in my office, there are multiple offices. I love the people I work with.

    Cons

    Poor benefits. Health insurance benefits are not good.


  5. "coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CHR Solutions full-time (More than 8 years)

    Pros

    Everyone you work with is amazing. They are family oriented and truly care about each other!

    Cons

    with big companies, sometimes budget cuts have to take place.


  6. "BPS Client Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CHR Solutions full-time

    Pros

    Casual dress code, great people to work with, clear expectations

    Cons

    Monotonous work, few opportunities for advancement


  7. "Good but not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CHR Solutions full-time (More than 5 years)

    Pros

    Great co-workers. Okay benefits. Overall the environment is good. Opportunity to learn a lot about the telecommunications industry.

    Cons

    Lack of stability. High turnover among executive management during my time there.

    Advice to Management

    Innovation is good but not at the cost of the company's core competencies.

  8. "Technically great, upper management needs help"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Lead and Trainer in Houston, TX
    Former Employee - Technical Lead and Trainer in Houston, TX
    Approves of CEO

    I worked at CHR Solutions full-time (More than 8 years)

    Pros

    All engineers and technicians sit in the same room. Great collaboration between teams and the opportunity to learn different IT disciplines actually exists. Everyone is on the same page about supporting clients and the engineers (Server and Network) are always willing to train and document anything for the Support IT Team.

    Cons

    Upper management needs to take into consideration the team that keeps the company running and to listen to the people actually supporting the clients.

    Advice to Management

    Listen to your techs and engineers. They are providing as much support internally and to clients as the software side of the house. In some cases, even more.


  9. Helpful (1)

    "Happy where I am"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CHR Solutions full-time (More than 3 years)

    Pros

    401K matching; 7 paid sick days per year; 2 weeks vacation; Open line of Communication with Management; progressively improving corporate culture; no micro management; Rapidly decreasing population of negative dead weight employees

    Cons

    Insurance could be better (but I've been told that they are negotiating for a better package for 2017)

    Advice to Management

    Continue to engage with non-management in order to make everyone feel included and valued.


  10. Helpful (1)

    "CHR Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managed IT Services Solutions Sales Specialist in Chicago, WI
    Former Employee - Managed IT Services Solutions Sales Specialist in Chicago, WI
    Approves of CEO

    I worked at CHR Solutions (More than a year)

    Pros

    CHR Solutions was a great company to work for. They have innovative products and were solution focused striving to solve customer’s problems and improve their client’s company. They had the people and the skills to make a positive difference in the customer’s experience. They were honest and everyone was hard working.

    Cons

    CHR Solutions was a great company to work for and always strived to improve the company environment and its support of the customer.

    Advice to Management

    Continue to focus on the customer and being of service to the customer while supporting your loyal employee base.


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