CIBC Reviews | Glassdoor

CIBC Reviews

Updated June 23, 2017
242 reviews

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2.0
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CIBC President & CEO Victor Dodig
Victor Dodig
43 Ratings

242 Employee Reviews

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Pros
Cons
  • work life balance is compromised due to many projects on limited budget (in 51 reviews)

  • Too much pressure on you to achieve sales targets (in 52 reviews)

More Pros and Cons

  1. Helpful (1)

    "Okay"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    friendly environment, comfortable working environment

    Cons

    management, workplace politics, micromanagement, labour force like


  2. "Financial Services Rep II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Representative in Toronto, ON (Canada)
    Former Employee - Financial Services Representative in Toronto, ON (Canada)

    I worked at CIBC (More than a year)

    Pros

    Great downtown and westend locations. Easy to get to by transit. Good people to work with. Potential for long-term employment.

    Cons

    Management and the work was very stressful. The software programs used were definitely not user-friendly--DOS based? It's like going back in time. Move forward, not back.

    Advice to Management

    Look into the root cause of the high turnover. There are a lot of great people who can make an even bigger contribution. But the constant, unnecessary pressure from management drives employees away. While you can certainly hire others, there's a cost to training versus retention.

  3. Helpful (1)

    "Problems at management level"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Counselor in Vancouver, BC (Canada)
    Current Employee - Credit Counselor in Vancouver, BC (Canada)
    Recommends
    Approves of CEO

    I have been working at CIBC full-time (Less than a year)

    Pros

    Good benefits as to be expected working at a big bank.
    3 weeks holidays

    Cons

    Poor management
    Few opportunities for career advancement

    Advice to Management

    Develop better training programmes


  4. Helpful (1)

    "Financial advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Edmonton, AB (Canada)
    Former Employee - Anonymous Employee in Edmonton, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CIBC full-time (More than 5 years)

    Pros

    Diverse team of wonderful people. The people are the best part of working for this company. Namely your peer group because you're all in this together.
    Pay is lower than all other local banks.

    Cons

    No trust or accountability from upper management. Their words are worth dirt. You can't trust anything unless it's on a formal piece of paper.
    The wrong people are promoted for the weirdest of unknown reasons. Favoritism is rampant in banks and even performance is no reason to be praised.

    Advice to Management

    Upper management needs to watch more closely how branch managers great the staff. Their job should be more than working only with the managers in place to drive results. The staff should have more accessibility to the upper management to report when there is a problem.
    Realize that demeaning your staff is not motivating behaviour. Coaching and mentoring is more effective than belittling the people who help you succeed.


  5. Helpful (1)

    "Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Flexible working hours
    Nice office

    Cons

    Alot of changes happening within their finance division. People are leaving due to outsourcing. Employees who are getting laid off have to train people who are taking their job. Such a toxic environment.

    Advice to Management

    Take the time to understand how changes impact the people at the bottom.


  6. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CIBC part-time

    Pros

    Easy straight to the point job. A high school diploma is sufficient.

    Cons

    They don't pay you enough

    Advice to Management

    learn how to speak english


  7. "Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity to stretch yourself and develop new skills

    Cons

    Below market, pay scale could be better

    Advice to Management

    Continue to support development and learning

  8. Helpful (2)

    "Customer Service Representative - Permanent Part-Time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Customer Service Representative - Permanent Part-Time in Toronto, ON (Canada)
    Former Employee - Customer Service Representative - Permanent Part-Time in Toronto, ON (Canada)

    I worked at CIBC part-time

    Pros

    Good health and dental care coverage; and Banking benefits

    Cons

    Branch Manager
    - very old style
    - stubborn
    - only cares about sales and referrals

    Advice to Management

    Update your internal human resources policies to have an ethical working environment


  9. "Robot job (CIBC corporate)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Major company, annual bonus for full-timers, culture is to leave work at 4:58 pm. Free bank account.

    Cons

    Everyone hates working there. Three-tier system of employees including full-timers, consultants, and other employees (students, co-ops, "outsourced" Indian workers who work in the Canadian office for some legally questionable reason). As a contract worker, I was paid slightly above minimum wage, with no holidays, sick days, or bonuses. When I got sick, I couldn't afford to take the day off work, so I enjoyed spreading the virus around to everyone else on my team. Employees are only interested in protecting their jobs, not in actually doing meaningful work or making processes more efficient or effective. Our office was closed due to security reasons, but I did not have credentials to work from home, so I was required to risk my safety and go into the office if I wanted to get paid, even though I couldn't do any of my work because the people I needed to meet with were working from home. If you like Catch-22, you will love this place.

    Advice to Management

    Bureaucracy protects mediocrity. Many talented young employees run screaming from this place because they are tired of butting their head against middle-management stupidity. Find a way to engage the talented minds before you burn them out, or continue stagnating.


  10. "Meh"

    Star Star Star Star Star
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at CIBC as a contractor

    Pros

    If you work full time then you get benefits

    Cons

    Everything is old and outdated including the people

    Advice to Management

    Stop being so stuck in your ways and allow people to be different


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