CIBT Reviews | Glassdoor

CIBT Reviews

Updated July 14, 2017
79 reviews

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79 Employee Reviews

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Pros
  • Decent benefits, weekends and major holidays off with pay (in 5 reviews)

  • Good people to work with, good benefits, off weekends and major holidays, food brought in for employees often (in 4 reviews)

Cons
  • Low Pay, Lack of Consistency in work objective and procedures, Unorganized, Unqualified leaders (in 8 reviews)

  • Very underpaid for the amount of work consultants and specialists do (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Always learning something new"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visa and Passport Specialist in Miami, FL
    Current Employee - Visa and Passport Specialist in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CIBT full-time (More than a year)

    Pros

    Monday - Friday workplace, some overtime when needed,

    Cons

    do not get normal vacation time or personal, sick days. have to accumulate hours in order to receive any time off.


  2. "Not exactly great team work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visa and Passport Specialist in New York, NY
    Former Employee - Visa and Passport Specialist in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CIBT full-time (More than a year)

    Pros

    Decent Benefits, Mostly professional work environment, Global company exposure, Opportunity to take initiative and make an extra effort. Some crossover training opportunities.

    Cons

    Worker apathy, Low wages, not exactly bubbly morning people, low accountability, imbalance of work load, difficult to get rid of poor performance people.

    Advice to Management

    Try to do more team building events. Job sharing and cross training improvements. Provide workers with some type of quarterly or bi-annual incentives.

  3. Helpful (3)

    "No Room To Advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    I have been working at CIBT full-time (More than 8 years)

    Pros

    Learn alot of imformation regarding travel industry and visa and passport support.

    Cons

    Low pay and no advancement

    Advice to Management

    Listen to your staff


  4. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visa and Passport Specialist in Houston, TX
    Former Employee - Visa and Passport Specialist in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CIBT full-time (More than a year)

    Pros

    the benefits are great and management is good

    Cons

    there is no room for growth

    Advice to Management

    to motivate employees who want to go grow within the company and to raise the minimum wage higher due to volume of work that the customer representative people and operations people do there.


  5. "It has its Ups and downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Houston, TX
    Current Employee - Customer Service Representative in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very informative, I have learned a lot about international travel . It's not a hostile environment like most call centers.

    Cons

    The lateral move when it comes to advancement.

    Advice to Management

    No comment


  6. Helpful (1)

    "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Dev in McLean, VA
    Current Employee - Software Dev in McLean, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at CIBT full-time (More than 3 years)

    Pros

    Challenging environment with a lot of technologies to work on. Lots to learn technology wise as the company is growing by acquisitions.

    Cons

    Growth opportunities are very limited only thing that will grow is your pay. Pay scale is average for Northern Virginia.

    Advice to Management

    Foster team building. Interaction/communication between various teams is poor


  7. "Maintance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Maintenance Pilot in McLean, VA
    Current Employee - General Maintenance Pilot in McLean, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CIBT (Less than a year)

    Pros

    I'm the best to the best when it comes to hand to hand maintenance great worker

    Cons

    The way some of the employees treat people and how they work

    Advice to Management

    Check out the management

  8. "Unsure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visa and Passport Specialist in Houston, TX
    Current Employee - Visa and Passport Specialist in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CIBT full-time (Less than a year)

    Pros

    Good people to work with, good benefits, off weekends and major holidays, food brought in for employees often.

    Cons

    Poor management. You will be treated as you are easily replaced. They will definitely pay you what you are worth. It pays the bills, but barely.

    Advice to Management

    Pay people what they are worth. It will keep good employees. Boost morale and offer proper training.


  9. Helpful (2)

    "Decent company, terrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Ashburn, VA
    Former Employee - Project Manager in Ashburn, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at CIBT full-time (Less than a year)

    Pros

    The mission of the company, and the market growth and reputation was very strong. The field staff were never enthused by their jobs, and often the senior team were performing the role of admin despite sexy titles appealing to new hires.

    Cons

    My line manager was the least personable, most demanding, least professional person I've ever worked with.


  10. Helpful (2)

    "Ops agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ops in Houston, TX
    Former Employee - Ops in Houston, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at CIBT full-time (More than 10 years)

    Pros

    Large company to work for. You have insuranc.

    Cons

    The level of work the company is looking for you to do is crazy first the type of work and the volume of work you will receive in a day. Pay is too low they need to rebook at the pay scale in vacation time. It is no loyalty for employees that have worked over 2 years with the company. There's no increase in vacation time after three years working with the company. Your vacation time and sick time is all in one. It is had to get a day off. You will receive 2 days of work but you are expected to finish it in one day. It is one step up from a sweatshop they way you are treated.

    Advice to Management

    Look overy your pay scale. The vacation time should increase after 5 years with the company. Please look over the type of work that we are doing and the amount of time that we have.so that employees can give great customer service. We also should receive some kind of token for the end of the year. You share with the employee thato the company made a great prophet but you don't share with your employees. The increase on an employee year review the max raise is 1% of your pay. Stop buying all these different companies up and take time to care about the front line employees. Check to see if something need to change to make your employees enjoy working and not to be so stressed out. So your turnover won't be so high.


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