CIBT Reviews | Glassdoor

CIBT Reviews

Updated October 15, 2017
85 reviews

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Pros
  • Learned about the travel industry, some friendly and helpful upper management, decent benefits (in 5 reviews)

  • Good people to work with, good benefits, off weekends and major holidays, food brought in for employees often (in 4 reviews)

Cons
  • Low Pay, Lack of Consistency in work objective and procedures, Unorganized, Unqualified leaders (in 8 reviews)

  • Very underpaid for the amount of work consultants and specialists do (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "If you can do worse after this, you're one unlucky dude"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Singapore (Singapore)
    Former Employee - Anonymous Employee in Singapore (Singapore)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    You can develop friendships that go beyond your tenure there with colleagues

    Cons

    Too many to mention. Divisive, driven by politics. No concern for staff wellbeing. Cunning and at some point disturbing

    Advice to Management

    Try to really see what's going on rather than literally just looking at it and saying hi hello. Act on feedbacks that are actionable


  2. "Executive Service"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CIBT full-time

    Pros

    its a Globally Diversified Company

    Cons

    very limited Benefits for employees

  3. Helpful (2)

    "Money first then employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at CIBT full-time

    Pros

    I have a job and make a competitive wage

    Cons

    Expensive family insurance which isn't very good- high co-pays doesn't cover a lot, employees are over worked across the board, not interested in boosting employee morale, only allow 2 employees off at a time-nationwide, which encourages lots of call outs making it harder to function.

    Advice to Management

    Invest in your employees and watch your business take off. Overwork your employees and lose clients due to bad service.


  4. "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in McLean, VA
    Current Employee - Anonymous Employee in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CIBT full-time

    Pros

    High growth in a niche industry, opportunity for growth, interesting work , dynamic work environment. Co-workers are friendly and professional.

    Cons

    Some growing pains, demanding work


  5. Helpful (4)

    "Worked at cibt for a year & this had to be one of the worst jobs I have ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Concierge Specialist
    Former Employee - Concierge Specialist
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CIBT full-time (Less than a year)

    Pros

    Only pro to this job is off on weekends , I predict this company shutting down after 2 years, poor management . They need to take a business 101 class

    Cons

    The pay is laughable & not worth the time when you still get thrown under the bus for mistakes , they complain about when your late 5-10 minutes but have no issue if you stay after 5pm. The work is not doable , 10 orders a day adds up , can't give good customer service when you're dealing with 100 people after 2 weeks.

    Advice to Management

    Stop hiring random people off the streets & stop playing favorites, fix the concierge system , no agent should have a role as just making thank you calls while other agents slave over 10 orders a day with 33,000 a year, at this rate I predict company shutting down in 2 years from everyone quitting


  6. Helpful (2)

    "Visa & Passport Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at CIBT full-time

    Pros

    Learned about the travel industry, some friendly and helpful upper management, decent benefits.

    Cons

    Lack of communication, reactive atmosphere, outdated computer programs, low pay, little room for advancement.


  7. "Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CIBT full-time (More than 8 years)

    Pros

    My department is truly amazing. We have awesome communication skills and my Director is always thinking of ways to boost morale.

    Cons

    CIBT does not pay as much as I would like but it is decent.

    Advice to Management

    Continue communication.

  8. Helpful (1)

    "visa consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    I have been working at CIBT full-time (More than a year)

    Pros

    They used to allow overtime when needed

    Cons

    bad management and work you to death for very little pay. They do not care about their employees but to only make money for the company.

    Advice to Management

    improve overall HR, Management and culture of the company.


  9. Helpful (1)

    "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CIBT full-time (More than a year)

    Pros

    Can't think of many. Location is in the heart of the city

    Cons

    Management is terrible. They spend all day complaining about a system they enforce that is completely broken and messy.
    Very underpaid for the amount of work consultants and specialists do.
    They will overwork you and do not seem to have respect for your quality of living at all.
    My office was understaff
    CEO seems to be extremely unaware of how to run a company
    Negative environment
    DISRESPECTFUL COWORKERS, borderline bullying in my personal experience

    Advice to Management

    Treat people with respect and work time management and organization with consultants


  10. "Mehr Schein als sein"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Die Kollegen halten zusammen und sind offen für neue

    Cons

    Klima im Unternehmen Bezahlung ist mies

    Advice to Management

    Macht mehr für die Mitarbeiter


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