CIT Reviews | Glassdoor

CIT Reviews

Updated September 29, 2017
53 reviews

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Ellen Alemany
9 Ratings

53 Employee Reviews

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Pros
Cons
  • Senior management hoards information and changes direction constantly (in 17 reviews)

  • no work-life balance, no backup for my job, no ability to take more than 1 day off at a time (in 8 reviews)

More Pros and Cons

  1. Helpful (3)

    "Run, don't walk, away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Livingston, NJ
    Former Employee - Anonymous Employee in Livingston, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CIT full-time

    Pros

    There is nothing positive about working at CIT.

    Cons

    Employees at all levels are treated with disrespect. Senior management hoards information and changes direction constantly. Top performers have been running for the exits for some time now.


  2. Helpful (2)

    "Outdated systems, no regard for employees or customers, lots of temporary employees no career growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Pasadena, CA
    Former Employee - Call Center Representative in Pasadena, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CIT full-time (Less than a year)

    Pros

    If you are looking for temporary job without employee appreciation look no further
    You can now wear jeans until end of year vs other call centers which already offer this dress code

    Cons

    Parking is not free, commute
    you are there simply to answer calls, no opportunities for career growth or advancement
    Company is worth billions yet computer systems are outdated, employees limited in offering options to customers
    Managers lack leadership and could careless about customers or employees, failure to recognize talent and retain employees, no raises or opportunities to advance

    Advice to Management

    Stop micromanaging and do something to improve your systems and retain good employees and customers

  3. Helpful (2)

    "Disfunctional IT environment with "sweat shop" mentality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CIT full-time

    Pros

    I would say salary but no dollar amount is worth this experience

    Cons

    Top to bottom management is recycled "old" discarded resources from the industry. COMPANY IS SOON TO BE SOLD OFF.

    Advice to Management

    Adopt a high value system and integrity.


  4. Helpful (2)

    "It department chaos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Specialist in Livingston, NJ
    Former Employee - IT Specialist in Livingston, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CIT (More than 10 years)

    Pros

    Good camaraderie among employees, enjoyed my time there

    Cons

    IT management team was a mess

    Advice to Management

    Get a clear direction


  5. Helpful (1)

    "My review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Project Manager in Newark, NJ
    Former Contractor - Project Manager in Newark, NJ
    Doesn't Recommend
    Negative Outlook

    I worked at CIT as a contractor (More than a year)

    Pros

    I guess in the beginning you still think that it was a good opportunity

    Cons

    Very disorganized and a lot of politics.


  6. Helpful (4)

    "Soul Sucking Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CIT full-time

    Pros

    Competitive Pay, Competitive Benefits, Fair Time Off Policy

    Cons

    When I interviewed, it seemed like a great place to work. I was told that I'd be working with some out of state vendors, that I would make frequent site visits and that I would be responsible for helping to make significant changes to policy in my area of expertise. When I took the job, I was asked to only do PART of what I was hired to do, seldom worked with the vendor, never traveled to their site and was not involved in any of the changes that were talked about during the interview process. While I was there, there was no commitment to work/life balance. I was told that I was to be an 8-5 guy and when leaving at 5 to spend time with my family, the comment I got was "Oh, checking out early, eh?" The culture is VERY strict with little to no room for personality or levity.


  7. Helpful (7)

    "vice president"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in New York, NY
    Former Employee - Vice President in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at CIT (More than 3 years)

    Pros

    There were none, dysfunctional senior mgt team, constant changing priorities and mission, no focus since acquisition with one west bank

    Cons

    Constant change of management, focus, objectives, acquisition nightmare

  8. "I've heard they're getting better..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Some good people still there.

    Cons

    Mgmt was pretty dense back then, but I've heard better things in the past year.


  9. Helpful (3)

    "Workplace has degraded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Staff in Newark, NJ
    Current Employee - IT Staff in Newark, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CIT full-time (More than 5 years)

    Pros

    CIT has some really good people, although the really good ones are heading for the door as fast as they can

    Cons

    Management has unreasonable expectations
    The last CIO wasted a lot of of funding on boondoggle projects and bringing in high-priced cronies
    It used to be a better place to work
    It appears they are getting ready to put the entire firm up for sale, selling off tangent businesses
    For the most part, IT and the business are dysfunctional, drowning in red-tape, over-cautious risk staff, and antiquated paper-based processes
    CIT struggled moving from a SOX company to a Bank Holding company
    They will surely drown under the regulation of being a SIFI

    Advice to Management

    It might be too late


  10. Helpful (7)

    "Horrible, unprofessional establishment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Associate in Palm Desert, CA
    Former Employee - Relationship Associate in Palm Desert, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at CIT full-time (Less than a year)

    Pros

    Benefits , hourly Wage , there isn't many pros to working at CIT/one West Bank . I would not recommend this company to anyone.

    Cons

    Management , techniques , the antiquity of their systems , HR . I would not recommend this establishment to anyone.


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