CITGO Reviews | Glassdoor

CITGO Reviews

Updated March 2, 2017
73 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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Approve of CEO
CITGO Chairman, President, and CEO Alejandro Granado
Alejandro Granado
25 Ratings

73 Employee Reviews

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Pros
  • Great company that offers work/life balance, competitive salaries and nice bonuses (in 8 reviews)

  • Opportunities to learn and grow in a professional work environment (in 5 reviews)

Cons
  • There were long hours, and sometimes the people weren't too nice (in 3 reviews)

More Pros and Cons

  1. "Only if you Really Need a Job, No Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CITGO (More than 5 years)

    Pros

    Nice people to work with, west side of town

    Cons

    Company doesn't hire young people, as they retire they don't fill jobs or have skilled people to backfill. Venezuelan CEO's are never visible. No strategy funds to grow business and management cannot make decisions.

    Advice to Management

    Implement a real intern program and provide incentives for them to stay. Have a staff ladder plan since people stagnant in jobs.


  2. "Fastop"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at CITGO full-time

    Pros

    Decent people, fast paced environment

    Cons

    Long hours, multiple double shifts, overtime


  3. "Great Benefits and Hard Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Lemont, IL
    Current Employee - Engineer in Lemont, IL

    I have been working at CITGO full-time (More than 10 years)

    Pros

    Outstanding benefits, including great matching 401K, bonus program, vacation incentive, and competitive salary.

    Cons

    Working in a refinery is not glamorous. Having no life outside of work during turnarounds (plant shutdowns). An employee development and review process that is not taken seriously and rewards favorites. Management style has become very dictatorial from the top management and has stifled employee creativity.

    Advice to Management

    Employee end of year ratings should be a result of the employee review process, not something that is determined quickly by management every year before the review process. The system is broken.


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  5. "Cashier/customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Brownsburg, IN
    Former Employee - Cashier in Brownsburg, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CITGO full-time (Less than a year)

    Pros

    Enjoy my customers and that's about it.

    Cons

    Not enough hours. Too much drama.

    Advice to Management

    Im harder on myself then anyone else could ever be.


  6. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Cashier in Mishawaka, IN
    Former Employee - Cashier in Mishawaka, IN
    Recommends
    Neutral Outlook

    I worked at CITGO full-time (More than a year)

    Pros

    Customers were very friendly. And coworkers were great to work with.

    Cons

    Pay could of been higher but it's minimum wage so manager did his best .

    Advice to Management

    Depending on reason that a former employee left company they should be able to be rehired especially if they were a great worker .


  7. "Lab Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Lab Tech
    Current Employee - Lead Lab Tech
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You know you work for a great company when most people you talk to have been with the company 20+ years!

    Cons

    ...with that being said, it is very hard to move up in the company...


  8. "Mechanic"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CITGO full-time (More than 10 years)

    Pros

    It was a pleasure to be able to offer a helping hand, and practicing auto repair for over 25 years.

    Cons

    Owner relocated from current business.


  9. "TERRIBLE COMPANY"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    THE DAY I STOPPED WORKING THERE.

    Cons

    Manager I was under had serious problems. Several addiction issues

    Advice to Management

    Stop trying to protect underperforming mnagers


  10. "cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at CITGO part-time

    Pros

    amazing management, good pay, good hours, really awesome

    Cons

    making sandwiches, nothing bad at all though


  11. "Things you do in life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Greenville, SC
    Former Employee - Cashier in Greenville, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CITGO part-time

    Pros

    Freedom of hours af when you want to work.

    Cons

    Working by yourself, minimal training, customers with drug addiction, you trying to do way to much at one time.

    Advice to Management

    Hire realiable people provide safe working conditions with more than one person at a time.



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