CKE Restaurants Reviews | Glassdoor

CKE Restaurants Reviews

Updated May 7, 2017
16 reviews

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CKE Restaurants President, CEO, and Director Andrew F. Puzder
Andrew F. Puzder
10 Ratings

16 Employee Reviews

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Pros
Cons
  • Arrogant upper management, don't engage with underlings (in 5 reviews)

  • No employee reviews and low pay increases (in 4 reviews)

More Pros and Cons

  1. "GENERAL MANAGER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CKE Restaurants (More than 3 years)

    Pros

    Decent Co workers, Good Benefits

    Cons

    Lack Of Leadership, Outdated infrastructure


  2. Helpful (2)

    "Corporate culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Checks don't bounce, nice office facilities

    Cons

    Arrogant upper management, don't engage with underlings

    Advice to Management

    Actually engage with your employees as they have more insight than you might think

  3. "Crew Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Trainer
    Current Employee - Crew Trainer
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CKE Restaurants part-time (More than a year)

    Pros

    Free meals, Customers are mostly nice

    Cons

    Too much work for not enough pay, learned every station in the whole store and only made 8$/hr
    Lazy management. Bad pay

    Advice to Management

    More strict on management to pull their own weight


  4. Helpful (2)

    "Not worth the pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chino, CA
    Former Employee - Anonymous Employee in Chino, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CKE Restaurants (More than a year)

    Pros

    Coworkers are amazing people to work with.

    Cons

    With a lot of franchising going on...no one knows if their position is safe. Moral is very low.

    They'll definitely work you and not pay you for all the work you do. Experienced it first hand.

    Upper management folks only care about how they can keep they're salary and no giving what truly due to those EE's who bust they're rear ends for them.

    Advice to Management

    Give raises where raises are due. Can expect to keep good employees without giving proper compensation.


  5. Helpful (4)

    "IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Technology in Los Angeles, CA
    Former Employee - Information Technology in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CKE Restaurants full-time (More than 3 years)

    Pros

    I am thinking.....I am thinking

    Cons

    Upper executive IT leadership is a mess.


  6. Helpful (4)

    "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Carpinteria, CA
    Current Employee - Administrative Assistant in Carpinteria, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at CKE Restaurants full-time (More than 8 years)

    Pros

    Great co-workers.
    Nice office location.
    Gym Access.
    Laid-back work environment.
    Great executive team (not CEO)

    Cons

    No contributing 401K or retirement plan/options.
    Merit increases are given rarely at best.
    Minimal knowledge disclosed with impending relocation plans.
    Treated like a number than an actual person.
    Too many people are being spread way too thin.
    Overall morale is at an all-time low.
    CEO is more passionate about politics than the food/brand.
    Not many opportunities for internal growth.
    General lack of respect for years of collective Carl's Jr. experience at the multi-unit management level driving many talented people away to make room for more "yes-men".
    Unrelenting marketing strategy that objectifies women and ties into overtly sexually suggestive themes that continues to alienate customers from both brands.

    Advice to Management

    At least pretend like you care about your employees.
    Stop trying to unite two core customers that compromises the strengths of both brands.
    Return to a focus on core competencies than knee-jerk reactions to soft sales.


  7. Helpful (7)

    "Support Staff Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Staff Project Manager in Anaheim, CA
    Current Employee - Support Staff Project Manager in Anaheim, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CKE Restaurants full-time (More than 10 years)

    Pros

    Haven't found a pro for working at this company as yet, been here for 14 years.

    Cons

    The CEO Andy Puzder is a joke. Too chicken to talk to his own employees. There is not one single person that works here that thinks he is competent. He is pocketing the employees 401K company match. He is a wage thief, simple as that.

    Now he wants to move the corporate office and the St. Louis office to Franklin, TN so that he can avoid state taxes to enrich himself even further. Doesn't seem to care about all the jobs that are lost in the process. He truly is a scumbag.

    Not much more needs to be said.

    Advice to Management

    Roark Capital Investments should terminate this guy immediately.

  8. Helpful (5)

    "Smoke & Mirrors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CKE Restaurants full-time

    Pros

    Most of the support staff are wonderful and they become like a second family. The building is clean and secure. The Anaheim office is not in the greatest area, but it is gated and there is onsite security. The grounds are kept nice and there is plenty of parking. The cubicles are not ergonomically set up, but they are nice and the company will accommodate if you have special needs. Each floor has fully equipped break rooms – refrigerators, freezers, microwaves, utensils, paper plates, tables, chairs, water, etc. The first floor break room is huge and looks like a restaurant with soda fountain stations and vending machines. There is an onsite gym with showers and a personal trainer paid for by the company. The company gets an “A” for aesthetics and workplace amenities.

    There is no shortage of work in the place. Many departments run very thin and processes are manual so you will be busy. Many managers are open to suggestions and you can be as innovative as you want as long as it doesn’t cost money or you are not doing anything that requires management’s approval. The work life balance is good and the company is accommodating if you have family commitments.

    Cons

    Unfortunately some of the other negative reviews posted here are true. The benefits will cost you a big chunk of your paycheck and the coverage is not that great. I don’t understand why the company offers a 401k when they don’t match. You are better off setting up your own IRA. The salaries are low and the raises are even lower. If you transfer to another department or if you find an opportunity to move up internally, the company typically keeps the pay increase below 3%. If you make $35k and you find an internal opening that pays $40k, the company will find a reason not to give you the bigger pay bump. Keep in mind that this is a burger flipper company and the fast food industry is notoriously cheap, especially when it comes to labor costs.

    The company is selling off a lot of units to franchisees and laying off workers in the process. The company does a poor job when it’s time to give someone the “ax.” HR either shows up at your cubicle to break the news or they call you into a conference room (if they are laying off a group of workers) while your management hides in their offices. This practice is not unusual, but hypocritical since companies expect a two week notice when you decide to leave. They don’t give you a two-week notice to clear your desk.

    Some managers and supervisors truly care about their staff while others treat their staff poorly. Senior management will not do anything to correct problems relating to bad managers regardless of facts. They have the tendency to think they have a staffing problem when they clearly have a management problem. The other issue is that some managers are just weak and will “kick the can down the road” because they don’t know how to deal with problems. If find yourself working for a bad manager (and there are plenty in this place), don’t waste your time bringing it to someone’s attention. Adapt to the situation and start planning your exit strategy. Corporate support staff and the worker bees at the restaurants level are “replaceable.” If it is financially beneficial for the company to get rid of you, they will do it in a heartbeat.

    Advice to Management

    As some other posters pointed out, I also don’t believe senior management will take the corrective actions needed to make improvements. Managers receive all the rewards and recognition, but nothing for the team that helped them achieve their goals. There are some managers that will not buy staff basic supplies (pens, pads, staples, binder clips) because it will impact their yearly bonus. Managers need to start walking their talking and it should start from the very top (Executives). Until that happens, nothing will change – for now it’s all lip service.


  9. Helpful (5)

    "open"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people who are like family

    Cons

    Terrible. I would run from the company. They do not care about their employees clearly as evidenced by lack of raises compensation and benefits are awful. It starts ar the top and the top only takes care of themselves.

    Advice to Management

    Motivate your employees by making them feel valued for their contributions. Think about your reputation among with them as it spreads to your customers


  10. Helpful (7)

    "Company is going through major changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Anaheim, CA
    Current Employee - Anonymous Employee in Anaheim, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CKE Restaurants full-time

    Pros

    Nice people, vacation/sick time, business casual, family-like atmosphere, good work/life balance, large breakroom with free fountain drinks, coffee, tea and hot chocolate, company activities, and a 24 hour on-site gym. We moved to a newer building that is constantly kept clean.

    This is a decent starter job into a large corporation or if you just want to work. I do not recommend this place for workers who are ambitious - take your talents elsewhere.

    Cons

    Multibillion dollar company ran like a mom-and-pop shop on permanent fire-fighting mode. Carl Karcher is rolling in his grave.

    Low Wages
    Low Raises (Pennies)
    No 401k Match
    Low Morale
    Expensive Bennies
    No Growth Opportunities - unless someone transfers, retires or dies.

    Advice to Management

    No point – they won’t change anything. Company culture starts at the top and it seems like they are content keeping the status quo in place.


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