CMA CGM America Reviews | Glassdoor

CMA CGM America Reviews

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Found 80 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
85%
Approve of CEO
Marc Bourdon
24 Ratings
Pros
Cons
  • "The morale is really low in the customer service units(in 5 reviews)

  • "There is limited to no room for upwards mobility, and they value who you know, not what you know(in 3 reviews)

More Pros and Cons
  1. "Coordinator"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CMA CGM America full-time

    Pros

    Room for advancement throughout company

    Cons

    Work /life time balance for most positions

    Advice to Management

    Pay employees more

  2. "Big Changes"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Equipment Coordinator in Norfolk, VA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at CMA CGM America full-time for more than 2 years

    Pros

    Great Benefits and pay. Location is easy central to everything.

    Cons

    High turnover, lack of training, instability in management, lack of structure

    Advice to Management

    Treat your good employees well and you will not lose them.

  3. "Great benefits and excessive workload"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norfolk, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CMA CGM America full-time for more than 4 years

    Pros

    Great benefits; gym on-site; PTO and optional holidays

    Cons

    Massive workload ; poor management; there is not much room for professional growth.

  4. "A Good Starter Company to Branch"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Export Customer Service in Norfolk, VA
    Recommends
    Disapproves of CEO

    I worked at CMA CGM America full-time for more than 4 years

    Pros

    PTO Benefits 401K Annual Bonus(If Earned) Volunteer Opportunities outside of work to service the community Business Casual/Casual Dress incentives

    Cons

    Favoritism between management and employees No room for upward advancement. More lateral moves than anything The pay should be more better due to the nature of the work Very Stressful The morale has weakened as a company Hiring more temps for lower pay and finding ways to show high tenured employees out the door whether voluntary or involuntary

    Advice to Management

    Do what you can to retain your best employees as they are your backbone to success even if the employee has a said medical condition that sometimes can affect his daily job. Don't be so sly and eager to get rid of your best. The shared service centers and hiring temps at lower pay may save money but it won't save your face if your customers are not happy.

  5. Helpful (1)

    "Inside Sales Representative"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at CMA CGM America full-time

    Pros

    Great PTO and Health Insurance

    Cons

    Overworked and major glass ceiling

  6. "Not what it once was"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CMA CGM America full-time

    Pros

    Competitive Pay and room for growth

    Cons

    The company has been slowly taking away moral boosters through out the year, moral is at an all time low. Also, switched medical insurance this past year, cigna is horrible.

  7. "Good company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CMA CGM America for more than 4 years

    Pros

    great benefits, good starting pay, nice office space

    Cons

    under staffed in most departments, high workloads

    Advice to Management

    Wait for GOOD employees. A lot of new hires I have seen are careless in their presentation and not well-mannered. Lazy, not self starters. I do not believe that all departments are treated equally (cell phones, wearing leggings/inappropriate dress that doesn't follow company protocol, shift switching when needed, etc.).

  8. "Bookings Rep"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at CMA CGM America full-time

      Pros

      Great co workers and really good benefits

      Cons

      Not fairly compensated for the work that you put in.

      Advice to Management

      Pay people more. It will entice people to stay with the company longer.

    • "Customer Service Supervisor"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at CMA CGM America full-time for more than a year

        Pros

        Great Company and Health Benefits

        Cons

        Corporate Environment, not much room to grow within the company

      • "Promotes internally, Provides training"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Inside Sales Representative in Chesapeake, VA
        Recommends
        Neutral Outlook
        Approves of CEO

        I have been working at CMA CGM America full-time for more than 6 years

        Pros

        Benefits! Benefits! Benefits! 401k match, vested immediately, casual dress option, regular work schedule, opportunities for growth, salaries ... but I’ll explain the con there

        Cons

        Cliquish, if you get the concept, competitive salary - there’s no salary gap between an employee that works and the team slacker

      Found 80 reviews