CMA CGM America Reviews | Glassdoor

CMA CGM America Reviews

Updated January 2, 2019
77 reviews

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3.2
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Marc Bourdon
22 Ratings

Employee Reviews

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Pros
  • "Great benefits, good people to work with" (in 16 reviews)

  • "Good Benefits for employees and families" (in 5 reviews)

Cons
  • "It can take a while to move up within the company/low pay" (in 6 reviews)

  • "The morale is really low in the customer service units" (in 5 reviews)

More Pros and Cons

  1. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CMA CGM America full-time

    Pros

    Room for advancement throughout company

    Cons

    Work /life time balance for most positions

    Advice to Management

    Pay employees more


  2. "A Good Starter Company to Branch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Export Customer Service in Norfolk, VA
    Former Employee - Export Customer Service in Norfolk, VA
    Recommends
    No opinion of CEO

    I worked at CMA CGM America full-time (More than 3 years)

    Pros

    PTO
    Benefits
    401K
    Annual Bonus(If Earned)
    Volunteer Opportunities outside of work to service the community
    Business Casual/Casual Dress incentives

    Cons

    Favoritism between management and employees
    No room for upward advancement. More lateral moves than anything
    The pay should be more better due to the nature of the work
    Very Stressful
    The morale has weakened as a company
    Hiring more temps for lower pay and finding ways to show high tenured employees out the door whether voluntary or involuntary

    Advice to Management

    Do what you can to retain your best employees as they are your backbone to success even if the employee has a said medical condition that sometimes can affect his daily job. Don't be so sly and eager to get rid of your best. The shared service centers and hiring temps at lower pay may save money but it won't save your face if your customers are not happy.

  3. Helpful (1)

    "Inside Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CMA CGM America full-time

    Pros

    Great PTO and Health Insurance

    Cons

    Overworked and major glass ceiling


  4. "Not what it once was"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CMA CGM America full-time

    Pros

    Competitive Pay and room for growth

    Cons

    The company has been slowly taking away moral boosters through out the year, moral is at an all time low. Also, switched medical insurance this past year, cigna is horrible.


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CMA CGM America (More than 3 years)

    Pros

    great benefits, good starting pay, nice office space

    Cons

    under staffed in most departments, high workloads

    Advice to Management

    Wait for GOOD employees. A lot of new hires I have seen are careless in their presentation and not well-mannered. Lazy, not self starters. I do not believe that all departments are treated equally (cell phones, wearing leggings/inappropriate dress that doesn't follow company protocol, shift switching when needed, etc.).


  6. "Bookings Rep"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CMA CGM America full-time

    Pros

    Great co workers and really good benefits

    Cons

    Not fairly compensated for the work that you put in.

    Advice to Management

    Pay people more. It will entice people to stay with the company longer.


  7. "Customer Service Supervisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CMA CGM America full-time (Less than a year)

    Pros

    Great Company and Health Benefits

    Cons

    Corporate Environment, not much room to grow within the company

  8. "Promotes internally, Provides training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Chesapeake, VA
    Current Employee - Inside Sales Representative in Chesapeake, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CMA CGM America full-time (More than 5 years)

    Pros

    Benefits! Benefits! Benefits! 401k match, vested immediately, casual dress option, regular work schedule, opportunities for growth, salaries ... but I’ll explain the con there

    Cons

    Cliquish, if you get the concept, competitive salary - there’s no salary gap between an employee that works and the team slacker


  9. "Not consistent in development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CMA CGM America full-time

    Pros

    Great Benefits. Some departments are better at developing their people and promoting within.

    Cons

    Shady politics are always happening. Although there are openings, most of the time they're already predestined for someone.

    Advice to Management

    Stop making your employees interview for jobs you have already picked someone for. It's insulting to the current employees.


  10. "Global Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teri Nolan in Detroit, MI
    Former Employee - Teri Nolan in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CMA CGM America full-time (More than a year)

    Pros

    Large company, lots of room for upward mobility, energetic leadership with drive for performance.

    Cons

    Limited by operational silos (normal for large companies), must learn to maneuver through strict policies to make it work dynamic enough for client needs

    Advice to Management

    I heard the new SVP of Americas is terrific, and has revitalized the organization. Follow his lead, make it fun, again.