CMA CGM America Reviews | Glassdoor

CMA CGM America Reviews

Updated April 16, 2017
58 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Marc Bourdon
10 Ratings

58 Employee Reviews

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Pros
Cons
  • The morale is really low in the customer service units (in 4 reviews)

  • Different departments do their own thing which is not the best for overall morale (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "An honest review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Booking Representative in Norfolk, VA
    Current Employee - Booking Representative in Norfolk, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CMA CGM America full-time (More than a year)

    Pros

    As most people say, the biggest pro is the benefits are amazing and are inexpensive.
    Has a mini cafe (not the best food in the world but it makes due) , a gym area, beautiful building, and the people are friendly.

    Cons

    It's not as diverse as other employers.
    There is so much work that is required of the bottom departments with no recognition really being given. This is why so many people are ready to leave. The morale is really low in the customer service units.

    Advice to Management

    Be more diverse. Show more recognition to the departments that are on the front lines for the company (bookings, customer service)


  2. "Contract Amendment Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norfolk, VA
    Current Employee - Anonymous Employee in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CMA CGM America full-time

    Pros

    Excellent Benefits, some room for growth

    Cons

    Not paid enough salary for amount/type of work

    Advice to Management

    More resposibilty, less
    Micro managing


  3. "No room for advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Norfolk, VA
    Former Employee - Inside Sales Representative in Norfolk, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits are fantastic. Gym in the building. Along with a cafe for purchasing breakfast/lunch.

    Cons

    Lack of growth without degree, lack of advancement without previous supervisory experience. Even with 10 years with the company, was told my lack of degree and lack of supervisor experience kept me from becoming a supervisor. At the time, there was no such thing as a team leader position in my department and other team lead positions were filled within those departments. In the end, there was zero room for me to ever advance, even after being there 10 years!

    Advice to Management

    Be sure to include everyone for review of team lead positions. Just because someone has a degree doesn't mean they are better suited for a position than someone whose has been with the company for several years.


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  5. "Regional Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager Usa Trades in East Rutherford, NJ
    Former Employee - Regional Manager Usa Trades in East Rutherford, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CMA CGM America full-time

    Pros

    Good company to work with great benifits

    Cons

    The Logistics Division of them being (CCLOG) did not receive much support from their Liner Division


  6. "Import customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norfolk, VA
    Current Employee - Anonymous Employee in Norfolk, VA
    Recommends
    Positive Outlook

    Pros

    Supportive supervisors. Great benefits. The team try's to make you feel like a family.

    Cons

    Constantly on the phone. A lot of Micromanaging


  7. "Equipment Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Equipment Coordinator in Norfolk, VA
    Current Employee - Equipment Coordinator in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CMA CGM America full-time (More than a year)

    Pros

    Laid back work environment
    Casual Fridays
    Year-end bonus based on overall company performance
    Volunteer opportunities within the community

    Cons

    Low pay
    Little autonomy
    Lack of vertical movement
    Inadequate parking
    Unpaid 1 hour lunch

    Advice to Management

    N/A


  8. "Great start for entry level work...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norfolk, VA
    Former Employee - Anonymous Employee in Norfolk, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Paid Time Off
    Great start out of college

    Cons

    Horrible management structure
    Limited upward mobility
    Rigid work environment

    Advice to Management

    Listen to your entire staff.


  9. Helpful (2)

    "Decent company, unfair jobs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Virginia Beach, VA
    Current Employee - Anonymous Employee in Virginia Beach, VA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at CMA CGM America full-time (Less than a year)

    Pros

    Very good benefits, accrue plenty of PTO very quickly

    Cons

    Too much work for for the "lesser" employees, customer service and other departments are always working when everyone else has off yet get paid the least

    Advice to Management

    Pay more attention to the employees who make your company run.


  10. Helpful (2)

    "Export Specialty Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Export Specialty Services Representative in Norfolk, VA
    Current Employee - Export Specialty Services Representative in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CMA CGM America full-time (Less than a year)

    Pros

    Opportunity for degree holders.

    Cons

    Advancement can depend heavily on office friendships instead of qualifications.


  11. "CMA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Vessel Close Agent in Norfolk, VA
    Former Employee - Inbound Vessel Close Agent in Norfolk, VA
    Recommends

    I worked at CMA CGM America (More than a year)

    Pros

    CMA CGM provides excellent benefits and PTO to its employees. Their employees are all very friendly and helpful with a team sense within the departments as well as the company. A good company if you want to make a career in the shipping industry.

    Cons

    A lot of room for movement and professional development within the company, however, much of the availability for movement was lateral with the vertical movement having tenure based requirements that felt stifling, especially financially.

    Advice to Management

    Invest more of your profits back into your company with higher compensation. Allow employees with certain KPI and management approval to apply for and be considered for jobs with tenure based requirements regardless of length of time with company.



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