CMA CGM America Reviews

Updated May 6, 2020

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3.5
65%
Recommend to a Friend
82%
Approve of CEO
CMA CGM America President Marc Bourdon (no image)
Marc Bourdon
27 Ratings
Pros
Cons
  • "It can take a while to move up within the company/low pay(in 8 reviews)

  • "The morale is really low in the customer service units(in 5 reviews)

More Pros and Cons
  1. "Satisfactory"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CMA CGM America full-time for less than a year

    Pros

    PTO and Benefits are amazing. The culture can be hectic but that’s because it’s an international company.

    Cons

    Training could be better, but’s nothing really.

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  2. "Solid place to work - with a few suggestions"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Import Customer Service Premiere in Norfolk, VA

    I have been working at CMA CGM America full-time for more than a year

    Pros

    great benefits; challenging work; always evolving

    Cons

    constant changes; revolving door; poor communication throughout the organization

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  3. "CMA CGM review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Benefits Administrator in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CMA CGM America full-time for more than a year

    Pros

    The Benefits were excellent at CMA CGM and also the morale of the company.

    Cons

    I have no con's about the company.

  4. "Good starting out job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norfolk, VA
    Recommends

    I worked at CMA CGM America full-time for more than 3 years

    Pros

    I made some great friends there and there are a lot of young people there. It's a good industry and a great way to get your foot in the door. There are always openings in different departments so you can easily move around and learn different things. The health benefits were really great actually.

    Cons

    I really enjoyed CMA CGM when I was first hired but over the years they started to move some of the job duties overseas to India to a shared service center. My department was at risk of layoffs but some people left the department so in the end nobody was let go. Having to share some of the job duties with the shared service center was difficult because of the learning curve for them. I switched departments so not sure if it got better or worse but even my new department down the road started to shift some of the job duties overseas. The pay was not good for the amount of crap you had to deal with. Some positions were paid more just because they had a "fancier job title" but the pay grade for some of the lower paid roles didn't match considering the amount of work that was required of them which was actually more than the higher paid ones.

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  5. Helpful (2)

    "No career growth and no work culture"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Export Specialty Representative 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CMA CGM America full-time

    Pros

    benefits and 1 hour lunch break

    Cons

    no career growth, all of he departments are understaffed and management is THE WORST. If you want to get a promotion be friends with someone who is upper management.

  6. "Shady upper management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inbound Vessel Close Coordinator in Norfolk, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CMA CGM America full-time for more than a year

    Pros

    Love the people I work with. Good benefits

    Cons

    People get promoted without qualifications and your job is never safe

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  7. "crazy work laods and mismanagement"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator in Norfolk, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CMA CGM America full-time for more than a year

    Pros

    benefits, pto, cost of health care

    Cons

    disconnected management, workload is ridiculous, pay is low for the industry

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  8. Helpful (1)

    "Big Changes"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Equipment Coordinator in Norfolk, VA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at CMA CGM America full-time for more than a year

    Pros

    Great Benefits and pay. Location is easy central to everything.

    Cons

    High turnover, lack of training, instability in management, lack of structure

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  9. Helpful (1)

    "Great benefits and excessive workload"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norfolk, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CMA CGM America full-time for more than 3 years

    Pros

    Great benefits; gym on-site; PTO and optional holidays

    Cons

    Massive workload ; poor management; there is not much room for professional growth.

  10. Helpful (2)

    "A Good Starter Company to Branch"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Export Customer Service in Norfolk, VA
    Recommends
    No opinion of CEO

    I worked at CMA CGM America full-time for more than 3 years

    Pros

    PTO Benefits 401K Annual Bonus(If Earned) Volunteer Opportunities outside of work to service the community Business Casual/Casual Dress incentives

    Cons

    Favoritism between management and employees No room for upward advancement. More lateral moves than anything The pay should be more better due to the nature of the work Very Stressful The morale has weakened as a company Hiring more temps for lower pay and finding ways to show high tenured employees out the door whether voluntary or involuntary

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Found 88 reviews