CMA CGM America Reviews | Glassdoor

CMA CGM America Reviews

Updated June 17, 2017
61 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Marc Bourdon
11 Ratings

61 Employee Reviews

Sort: PopularRatingDate

Pros
  • The company offers great benefits (in 13 reviews)

  • PTO (paid time off) accrues quickly even for new hires (in 6 reviews)

Cons
  • the industry, the low pay jobs, the low motivation (in 5 reviews)

  • The morale is really low in the customer service units (in 4 reviews)

More Pros and Cons

  1. "Love this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cargo Management in Norfolk, VA
    Current Employee - Cargo Management in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CMA CGM America full-time (Less than a year)

    Pros

    Great benefits, friendly people, awesome management

    Cons

    Sometimes it's boring :/, but the people around are awesome!

    Advice to Management

    None


  2. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at CMA CGM America full-time

    Pros

    The benefits package is unbelievably robust with very little out of pocket costs. Provides more PTO and Holidays than all other companies I've worked for in the past. The new hire training is educational and welcoming. It makes you feel like you are part of a great company.

    Cons

    Traffic getting out of the business park is heavy and moves slow at the end of the day.

  3. "Top workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norfolk, VA
    Current Employee - Anonymous Employee in Norfolk, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CMA CGM America (More than a year)

    Pros

    Room to expand knowledge and gain experience to move up in the company. They are plenty willing to work to your expertise and get you in a job that meets your particular skills.

    Cons

    Does not typically require overtime but during busy seasons many departments have mandatory overtime.

    Advice to Management

    Ensure that inter-departmental communication is increased. Many functions are compartmentalized and function separately without any knowledge of what others do. This can be dangerous with customers having to repeat to multiple departments what was already discussed.


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at CMA CGM America full-time

    Pros

    Awesome Benefits, opportunities to advance, friendly environment, the management team is very friendly and open, they really care about their employees

    Cons

    not a lot of opportunities for overtime, salary range is a little low


  5. "Cargo Flow Analsyt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cargo Flow Analyst in Miami, FL
    Current Employee - Cargo Flow Analyst in Miami, FL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at CMA CGM America full-time (More than a year)

    Pros

    * Excellent staff
    * Opportunity to grow

    Cons

    * High stress levels
    * Low Salary
    * Life work balance
    * Under staff department

    Advice to Management

    * Hire more people
    * Increase salary range


  6. Helpful (1)

    "Learned a lot about the shipping industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great morale among the employees and executives. It's a great place if you have kids and want to stay healthy. There are many activities that cater to this.

    Cons

    The opportunity for growth should be available sooner. The time frame to move to other departments was a bit extensive.

    Advice to Management

    Keep employees advised of any issues. Feedback from management often helped me to advance in my position. The lines of communication should stay open.


  7. Helpful (2)

    "Growth that is not to be believed."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norfolk, VA
    Current Employee - Anonymous Employee in Norfolk, VA
    Recommends
    Approves of CEO

    Pros

    Excellent benefits - better than at other shipping companies with a very small contribution from the employees. Contribution to benefits varies with salary level. Very nice office space - management goes out of its way to make sure that the work atmosphere is pleasant for all employees at all levels.

    Cons

    Having to deal with difficult personalities coming from the head office in France. The policies from France can be commercially unreasonable and it makes it very difficult to explain to customers. Also, the relationship between the head office and the US company is not good and the people in France do not respect the employees in the US or their opinions or ideas.

    Advice to Management

    The US Senior management is what has propelled CMA CGM into the top 10 shipping companies in the US. Keep it up and keep improving the quality of the associates in the US.

  8. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norfolk, VA
    Current Employee - Anonymous Employee in Norfolk, VA
    Recommends
    Approves of CEO

    Pros

    Very good benefits and management. Always trying to improve processes and procedures.

    Cons

    Since HQ is in France, a good majority of decisions are made there. The french have a stuffiness to there attitude that makes dealing with them unpleasent.


  9. Helpful (4)

    "Good company to get you started"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Vessel Coordinator in Norfolk, VA
    Former Employee - Inbound Vessel Coordinator in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CMA CGM America full-time (More than a year)

    Pros

    Training, cross-training, and making staff more valuable are the biggest strengths of this company. They are clearly set up to add lots of entry level talent because from day 1 you get classes on everything from their systems to basic shipping industry knowledge. Most new hires get a few days of specific training in their job function as well. CCA really is a great company for recent graduates to get a ton of experience and put a great name on your resume. The benefits package is incredible - by far the least expensive plan I've seen. Least expensive as in 1/4 the cost of everyone else cheap. VERY GOOD. Human Resources is also very helpful if you have any sort of dispute with management or whatever.

    Cons

    The other side of the coin: the salary is low. CCA hires a lot of recent graduates. Not a lot of these new hires come with shipping experience - and that's OK - but this also allows CCA to pay a lower starting salary. The typical department at CCA has a team leader (maybe), a supervisor, a manager, then a director. That's a lot of levels to climb to get to a position where I figured my pay would be satisfactory, so I decided to leave.

    Advice to Management

    Keep doing what you're doing. Low salaries are an issue if you want to keep the staff you're training. I got great industry experience and was able to quickly find a position elsewhere for much more money. I would have loved to stay at CCA, though.


  10. Helpful (1)

    "great PTO, benefits; okay pay, management doesn't always understand the employees needs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inter-modal Coordinator in Norfolk, VA
    Current Employee - Inter-modal Coordinator in Norfolk, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CMA CGM America full-time (Less than a year)

    Pros

    very generous Paid Time Off, great insurance and 401K benefits, gym and nice sized cafeteria in building, overall nice atmosphere

    Cons

    pay isn't great, management decides to make changes but doesn't effectively communicate with or understand the employees who are doing the work, some people have to work 10-7 or 11-8

    Advice to Management

    make changes to make the job more efficient and less stressful for the employees


Showing 61 of 62 reviews
Reset Filters