CMA CGM America Reviews | Glassdoor

CMA CGM America Reviews

Updated August 23, 2017
64 reviews

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3.3
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Marc Bourdon
13 Ratings

64 Employee Reviews

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Pros
Cons
  • the industry, the low pay jobs, the low motivation (in 5 reviews)

  • The morale is really low in the customer service units (in 4 reviews)

More Pros and Cons

  1. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    CMA CGM America is an organization with structure and many functions/jobs in place to help make selling easier.

    Cons

    Unfortunately, the process can get lost in translation when you over complicate simple tasks. This is another reason they've began shipping more and more back office functions overseas.

    Advice to Management

    Listen to the sales team more on pricing/logistics strategies. A lot of time it falls on deaf ears.


  2. "Be wary..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trade Analyst in Norfolk, VA
    Former Employee - Trade Analyst in Norfolk, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CMA CGM America full-time (More than 5 years)

    Pros

    Great benefits, good people to work with. If an hourly employee, work doesn't come home with you.

    Cons

    Work-life balance is abysmal for salaried employees

    Advice to Management

    Hire more people so salaried employees aren't working 60+ hours every week. The employee turnover rate should be an alarm.

  3. "Great benefits, but very political workplace."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CMA CGM America full-time

    Pros

    I met a lot of very talented people and enjoyed the global nature of the shipping industry.

    Cons

    As with most large corporations, politics can run amok. Some very big jerks have been promoted to very high levels.

    Advice to Management

    Understand how those at lower levels are treated by those who are promoted to upper management before giving out that promotion!


  4. "Exports"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norfolk, VA
    Current Employee - Anonymous Employee in Norfolk, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CMA CGM America full-time (More than a year)

    Pros

    -Good benefits: lots of PTO, insurance, etc.
    -Good start if trying to get into Logistics/Shipping industry
    -People you work with are amazing

    Cons

    -High stress, poor levels of communication, uneven workload distribution
    -Supervisors are often inattentive or simply do not wish to address serious problems
    -Little to no recognition for work
    -Little room to advance

    Advice to Management

    -No sugarcoating here: Grade 6 and Grade 7 morale is abysmal. Everyone wants to leave and some of the depts are like revolving doors with their turnover rates.
    -The most competent employees are leaving CMA in droves because other companies are offering to treat them better.
    -Listen to employees, recognize the work they do, hire more people to alleviate the already overwhelming workloads.


  5. "Cargo Flow Analsyt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cargo Flow Analyst in Miami, FL
    Current Employee - Cargo Flow Analyst in Miami, FL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at CMA CGM America full-time (More than a year)

    Pros

    * Excellent staff
    * Opportunity to grow

    Cons

    * High stress levels
    * Low Salary
    * Life work balance
    * Under staff department

    Advice to Management

    * Hire more people
    * Increase salary range


  6. "Intermodal Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CMA CGM America (More than a year)

    Pros

    -Great benefits and PTO
    -Relaxed work environment

    Cons

    It can take a while to move up within the company/low pay.


  7. Helpful (1)

    "An honest review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Booking Representative in Norfolk, VA
    Current Employee - Booking Representative in Norfolk, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CMA CGM America full-time (More than a year)

    Pros

    As most people say, the biggest pro is the benefits are amazing and are inexpensive.
    Has a mini cafe (not the best food in the world but it makes due) , a gym area, beautiful building, and the people are friendly.

    Cons

    It's not as diverse as other employers.
    There is so much work that is required of the bottom departments with no recognition really being given. This is why so many people are ready to leave. The morale is really low in the customer service units.

    Advice to Management

    Be more diverse. Show more recognition to the departments that are on the front lines for the company (bookings, customer service)

  8. "worst pay ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pricing Analyst
    Current Employee - Pricing Analyst
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    nice co workers, excellent PTO policy -20 days/ year-

    Cons

    the industry, the low pay jobs, the low motivation

    Advice to Management

    burn this place and collect the insurance


  9. "Good first job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at CMA CGM America full-time

    Pros

    Benefits are amazing, room to grow and advance in short periods of time, 3 weeks of intensive training

    Cons

    Not paying enough to do any customer service related job. Managers and supervisors get floated and traded often, building is way too small for the almost 700 employees working there


  10. "Export Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CMA CGM America full-time

    Pros

    Awesome benefits incl health,dental,vision,401K,life insurance, PTO, paid holidays
    Great community of people working there!
    A lot of overtime offered

    Cons

    Unfortunately had a lot of lay offs in documentation department while there..
    HOWEVER they did find an alternative position to everyone who wanted to stay
    and the others left with a very nice severance package

    Advice to Management

    Keep the lines of communication open with employees


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