CMA CGM America "low pay" Reviews | Glassdoor

CMA CGM America Employee Reviews about "low pay"

Updated Jul 11, 2019

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3.4
62%
Recommend to a Friend
79%
Approve of CEO
CMA CGM America President Marc Bourdon (no image)
Marc Bourdon
26 Ratings
Pros
Cons
  • "It can take a while to move up within the company/low pay(in 8 reviews)

  • "The morale is really low in the customer service units(in 5 reviews)

More Pros and Cons

Reviews about "low pay"

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  1. "Equipment Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Equipment Coordinator in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CMA CGM America full-time for more than a year

    Pros

    Laid back work environment Casual Fridays Year-end bonus based on overall company performance Volunteer opportunities within the community

    Cons

    Low pay Little autonomy Lack of vertical movement Inadequate parking Unpaid 1 hour lunch

    Advice to Management

    N/A

    CMA CGM America2016-05-16
  2. "crazy work laods and mismanagement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator in Norfolk, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CMA CGM America full-time for more than a year

    Pros

    benefits, pto, cost of health care

    Cons

    disconnected management, workload is ridiculous, pay is low for the industry

    Advice to Management

    take an interest in your employees concerns and the amount of work they are doing on a regular basis, moral has drastically dropped

    CMA CGM America2019-07-11
  3. Helpful (4)

    "Benefits are the ONLY REASON I'm still here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CMA CGM America full-time for more than 3 years

    Pros

    Benefits. Period. Fellow employees are nice and helpful. I can't post this without 20 words in this section so this is filler.

    Cons

    Where do I start?? Training... they offer different training classes for multiple items. HOWEVER... when being trained for the position you will be working, you are shown the work from co workers and expected to pick up the information quickly before they throw you to the wolves. Also, when a process being done was never correct from the beginning, the wrong information is continually passed down which leads to mistakes and possible legal issues for the company. Processes.... the processes from the France home office seem to be general information, not step by step procedures. This causes work to be done incorrectly and causes employees to create their own based on the experiences they have had. High turn over... due to the low moral, low pay, heavy work load, improper training (and many other issues) many great associates are jumping ship fast. Management's favorite line : "That is out of the scope of this position." When you alert managers of issues that have small effects on your position, but carry big effects for the customer....they don't care. If it's not your job, you are told it's out of the scope of the position and to leave it alone. This is horrible. OUTSOURCING - CMA America has been outsourcing jobs to India for years and it is still happening. It's slow but ongoing and makes many fear for job loss. VIP customers constantly get to bend the rules other customers cant. Some have direct contact with vp's and if you say no, you will be contacted by vp's, who override your decision. This does not support your staff at all and infact undermines them. Parking at the building is not sufficient for the number of employees in the building.

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    Advice to Management

    Take care of your employees and they will take care of your customers. It is that simple. Review processes before implementing them. Make sure processes are step by step instead of general info. Make sure managers/supervisors can step in and handle any job they govern over before handing those positions out. Lack of support from home office all the way down the chain makes for horrible working contitions. Work loads are high, pay is one of the lowest in the industry and stress levels are too much to bare at times. Also having previously worked for a current customer of the company, I've seen the crappy outcome of all of the above issuses. CMA is one of the worse lines to deal with from a customer point of view.

    Show More
    CMA CGM America2017-07-15
  4. "Intermodal Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CMA CGM America for more than a year

    Pros

    -Great benefits and PTO -Relaxed work environment

    Cons

    It can take a while to move up within the company/low pay.

    CMA CGM America2017-05-10
  5. "worst pay ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Pricing Analyst 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CMA CGM America

    Pros

    nice co workers, excellent PTO policy -20 days/ year-

    Cons

    the industry, the low pay jobs, the low motivation

    Advice to Management

    burn this place and collect the insurance

    CMA CGM America2017-01-22
  6. "Good Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at CMA CGM America full-time for more than 3 years

    Pros

    I really love the industry of international business. Great great health benefits and 401K.

    Cons

    Low pay. Didn't see much room from progression in the company. Departments lack communication and cooperation.

    CMA CGM America2015-02-23
  7. Helpful (3)

    "This place is a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend

    I have been working at CMA CGM America

    Pros

    Great benefits and paid time off. (These two factors are probably the only things keeping 95% of the employees they have).

    Cons

    Pay is low for most positions. Undeserving people are regularly rewarded, even after making costly and time consuming mistakes. Management will say horrible things about their employees behind their backs rather than addressing the issue with the employee. Little room for advancement. Management plays favorites. Egos run rampant, especially amongst supervisors.

    Advice to Management

    Stop rewarding incompetence and ignoring childish behavior. Don't make employees feel guilty for using their PTO. Don't ask for your employees opinions and then ignore them. If you actually listened and took appropriate action - your employees might start to respect you.

    CMA CGM America2014-03-18
  8. "Good Place To Get Your Feet Wet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Spec in Norfolk, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CMA CGM America full-time for more than 3 years

    Pros

    Excellent benefits (11 paid holidays, 21+ days of PTO) Cheap insurance cost ($26/mo single $46/mo family) Great training oppurtunities

    Cons

    Low pay Inconsistant raises/bonuses Depending on the department, scheduling time off can be very difficult (1person off per team) Office politics

    Advice to Management

    Increase pay, decrease turnover.

    CMA CGM America2012-07-14
Found 8 reviews